Each week David has talked to guests about what lights them up in the world of people development across 31 episodes this year. 

As a way of wrapping this up for2019 in this episode, he shares a summary of his learning so far and looks ahead to next year. 

In 2020 truly understanding user-centricity, human-centred designed will be key and learning what this really is that will be important for every learning and development professional. 

By understanding what it is people are trying to do, the experiences they are having what’s required of the organisation then better experiences can be designed in order to improve performance and insight. If we can understand the experiences people have then we can design even greater experiences   

  

KEY TAKEAWAYS 

• The shift from learning to performance is well underway and it was a key theme for many of the guests on the podcast. 

• The emergence of data in learning and development that is far beyond the valuation data available previously is a good signifier of where we should be applying our attention. 
• if we are going to address the primary concerns of our workforce and organisations it’s going to be around performance. 
• We need to move forward and with the changes to the workplace and work, we need to change the way we work to bring greater impact. 
• An agile mindset which is working with and for the client understanding what it is they are trying to achieve and iterating this over a period of time to affect performance, output, results and data can be a game-changer for learning and development. 
• Resources, not courses are both a mindset and a practice and it continues to gain momentum within the learning and development arena. 

• Learning in the flow of work is learning while you are working it’s not stopping work to learn 
• You are building your knowledge and incite from where you work and is focused on what you are trying to achieve. 
• People are already having experiences at work – these may be good, bad, effective, ineffective or largely indifferent and it’s about understanding what people are already experiencing in relation to what they are trying to do and designing Learning and Development experiences that move the needle in the right direction. 

  

BEST MOMENTS 

‘What  does acceptable performance look like and what performance needs to be addressed and what needs to be the focus to understand performance to a greater degree?’ 

‘Everyone is now experimenting to see if they can move the needle in the right direction’ 

‘It’s not an emerging trend it’s one that’s being embraced a lot more and will help us to affect performance’ 

  

  

VALUABLE RESOURCES 

The Learning & Development Podcast  

  

ABOUT THE HOST 

David James 

David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. 

As well as being the Chief Learning Strategist at Looop, David is a prominent writer and speaker on topics around modern and digital L&D as well as an active member of the CIPD L&D Advisory Board. 

  

CONTACT METHOD 

Twitter:  https://twitter.com/davidinlearning?lang=en 

LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/ 

Website: https://www.looop.co/