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In this special edition episode, we’re revisiting our conversation with Chris Voss – former Lead International Hostage Negotiator for the FBI, current CEO of The Black Swan Group, and the New York Times Best-Selling Author of Never Split The Difference.
After starting out as a beat cop in New York City, Chris moved laterally into hostage negotiations — thanks to his insatiable drive to learn and his insightful understanding of the human condition.
We go deep into leveraging emotional intelligence and tactical empathy, why the best negotiators forget rationality, and the secret to gaining the upper hand in any negotiation.
Links & Resources:
5
523523 ratings
In this special edition episode, we’re revisiting our conversation with Chris Voss – former Lead International Hostage Negotiator for the FBI, current CEO of The Black Swan Group, and the New York Times Best-Selling Author of Never Split The Difference.
After starting out as a beat cop in New York City, Chris moved laterally into hostage negotiations — thanks to his insatiable drive to learn and his insightful understanding of the human condition.
We go deep into leveraging emotional intelligence and tactical empathy, why the best negotiators forget rationality, and the secret to gaining the upper hand in any negotiation.
Links & Resources:
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