Joey Coleman is an expert when it comes to helping organizations retain their best clients and turn them into raving fans for life — but he wasn’t born this way. In fact, Joey learned his communication skills in the courtroom as a trial attorney. On this episode of The Game Changing Attorney Podcast, Joey and Michael sit down to discuss:<ul>
<li>Why attorneys are built for delivering a world-class client experience</li>
<li>How to stop clients from feeling buyer’s remorse</li>
<li>The importance of attracting, attaining, and retaining clients for life</li>
</ul> Links & Resources<ul>
<li><a href="https://crisp.co/podcast/episode-174-joey-coleman">Episode Shownotes</a></li>
<li><a href="https://www.netpromotersystem.com/about/history-of-net-promoter/">Frederick Reichhelt</a></li>
<li><a href="https://www.americanbar.org/">American Bar Association</a></li>
<li>
<a href="https://joeycoleman.com/book/">Never Lose a Customer Again</a> by Joey Coleman</li>
<li><a href="https://www.ritzcarlton.com/">Ritz-Carlton</a></li>
</ul>

Joey Coleman is an expert when it comes to helping organizations retain their best clients and turn them into raving fans for life — but he wasn’t born this way. In fact, Joey learned his communication skills in the courtroom as a trial attorney. On this episode of The Game Changing Attorney Podcast, Joey and Michael sit down to discuss: Why attorneys are built for delivering a world-class client experience How to stop clients from feeling buyer’s remorse The importance of attracting, attaining, and retaining clients for life Links & Resources Episode Shownotes Frederick Reichhelt American Bar Association Never Lose a Customer Again by Joey Coleman Ritz-Carlton

Joey Coleman is an expert when it comes to helping organizations retain their best clients and turn them into raving fans for life — but he wasn’t born this way. In fact, Joey learned his communication skills in the courtroom as a trial attorney. On this episode of The Game Changing Attorney Podcast, Joey and Michael sit down to discuss:<ul>
<li>Why attorneys are built for delivering a world-class client experience</li>
<li>How to stop clients from feeling buyer’s remorse</li>
<li>The importance of attracting, attaining, and retaining clients for life</li>
</ul> Links &amp; Resources<ul>
<li><a href="https://crisp.co/podcast/episode-174-joey-coleman" rel="noopener noreferrer">Episode Shownotes</a></li>
<li><a href="https://www.netpromotersystem.com/about/history-of-net-promoter/" rel="noopener noreferrer">Frederick Reichhelt</a></li>
<li><a href="https://www.americanbar.org/" rel="noopener noreferrer">American Bar Association</a></li>
<li>
<a href="https://joeycoleman.com/book/" rel="noopener noreferrer">Never Lose a Customer Again</a> by Joey Coleman</li>
<li><a href="https://www.ritzcarlton.com/" rel="noopener noreferrer">Ritz-Carlton</a></li>
</ul>

174. Joey Coleman — Never Lose a Client Again: Creating Memorable Experiences to Gain an Advocate for Life [Encore Edition]

How can you become a game changer?
Michael Mogill, Founder and CEO of Crisp, has used his mastery of marketing for lawyers to grow his company to an 8-figure powerhouse. In just a few years, Crisp has helped thousands of attorneys adapt to the new legal landscape, differentiate themselves from the competition, and earn millions in new revenue.
In every episode, you’ll hear from law firm entrepreneurs and market leaders — people who flourish in the face of adversity, challenge the status quo, and define what it means to be a game changer.
We investigate success stories and business growth and scalability strategies that can help you attract your ideal clients. Plus, discover hidden insights and actionable advice on how company culture and employee engagement, marketing and advertising, and management and hiring fit into the big picture.
What do all our guests have in common? These successful attorneys and business owners prove that the key to innovation is a game-changing mindset. If you want to run your law firm like an entrepreneur, achieve a greater ROI, and build a world-class organization that stands the test of time, then you’re in good company.
Subscribe to the Game Changing Attorney Podcast and get ready to take your business to the next level.
For more information, visit https://www.crisp.co/podcast/

Business

Entrepreneurship

Marketing

Management

How can you become a game changer? Michael Mogill, Founder and CEO of Crisp, has used his mastery of marketing for lawyers to grow his company to an 8-figure powerhouse. In just a few years, Crisp has helped thousands of attorneys adapt to the new legal landscape, differentiate themselves from the competition, and earn millions in new revenue. In every episode, you’ll hear from law firm entrepreneurs and market leaders — people who flourish in the face of adversity, challenge the status quo, and define what it means to be a game changer. We investigate success stories and business growth and scalability strategies that can help you attract your ideal clients. Plus, discover hidden insights and actionable advice on how company culture and employee engagement, marketing and advertising, and management and hiring fit into the big picture. What do all our guests have in common? These successful attorneys and business owners prove that the key to innovation is a game-changing mindset. If you want to run your law firm like an entrepreneur, achieve a greater ROI, and build a world-class organization that stands the test of time, then you’re in good company. Subscribe to the Game Changing Attorney Podcast and get ready to take your business to the next level. For more information, visit https://www.crisp.co/podcast/

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174. Joey Coleman — Never Lose a Client Again: Creating Memorable Experiences to Gain an Advocate for Life [Encore Edition]

174. Joey Coleman — Never Lose a Client Again: Creating Memorable Experiences to Gain an Advocate for Life [Encore Edition]

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