The Game Changing Attorney Podcast with Michael Mogill

19. Harlan Schillinger — The Future of Legal Marketing


Listen Later

“Brand is what people think of you when you're out of the room." - Harlan Schillinger

  • Why was Harlan so insistent on monitoring his clients’ calls before agreeing to work with them?
  • How can smaller law firms compete with the incumbent "fat cats"?
  • Why won't this legal marketing veteran ever truly retire?
  • How can brand and communication take you from churn & burn to referral role model?
  • Why There's No Substitute For Focusing on Your Firm as a Business

    Legal industry veteran Harlan Schillinger has weathered more than a few market downturns, and he believes right now is a fertile ground for great growth. His advice? Don't panic — get crystal clear.

    Harlan explains what law firms need to be doing now to thrive, from hacking your internal processes to kickstarting your cash flow and settling cases in the most productive, absolute manner.

    Make Your Brand Deliver: How To Turn the Client Churn and Burn Around

    For Harlan, brand is everything: it's what people think of you when you're not in the room, it's what you stand for, and it's a lot more than just a logo. In fact, he goes as far as to say your message means NOTHING if you can't properly express it.

    Michael and Harlan explore concrete tactical approaches for branding and marketing for firms of all sizes, including building a steadfast company culture, crafting your messaging, and transforming client churn and burn into real referrals.

    Why Attorneys Need to Get Over Their Social Media Phobia

    Attorneys have been looking at social media all wrong, and Harlan's here to tell you why (your transactional mindset might have a lot to do with it).

    Social media is here to stay — so if you haven't got your head in the game, then you need to call on some experts to show you the way. Harlan explains the truth about tracking your intake, why your vital social media presence is the key to delivering credibility day in & day out, and why you should never ask, "How did you hear about us?"

    Key takeaways:

    • Your problem isn't your leads. Poor knowledge of your own case management system and a lack of intake and conversion metrics might be the real reason why your leads seem like duds! Harlan gives us his insights into what the best firms do right.
    • Team above all. Particularly in times of adversity, you need to pull your key people together, listen to your team, and let common sense rule. As Harlan says, you'll never win the Superbowl unless you have a great team and they're all working together.
    • The power of word of mouth. Good news for the up-and-coming firms: according to Harlan Schillinger, if you haven't got a huge marketing budget, word of mouth still rules. He details how to craft a message of compassion, drum up more business, and keep in touch with people strategically — all in the pursuit of great cases.

      Links And Resources

      • The Game Changing Attorney Podcast
      • Michael Mogill Facebook
      • Michael Mogill Twitter
      • Michael Mogill Instagram
      • Michael Mogill LinkedIn
      • Crisp Video Website
      • Crisp Video Facebook
      • Crisp Video Group Twitter
      • Crisp Video Instagram
      • Crisp Video LinkedIn
      • Harlan Schillinger Website
      • Harlan Schillinger LinkedIn
      • ...more
        View all episodesView all episodes
        Download on the App Store

        The Game Changing Attorney Podcast with Michael MogillBy Michael Mogill

        • 5
        • 5
        • 5
        • 5
        • 5

        5

        523 ratings


        More shows like The Game Changing Attorney Podcast with Michael Mogill

        View all
        BiggerPockets Real Estate Podcast by BiggerPockets

        BiggerPockets Real Estate Podcast

        16,773 Listeners

        Achieve Your Goals with Hal Elrod by Hal Elrod

        Achieve Your Goals with Hal Elrod

        1,333 Listeners

        The School of Greatness by Lewis Howes

        The School of Greatness

        21,186 Listeners

        Aussie Firebug by Aussie Firebug

        Aussie Firebug

        14 Listeners

        The Howie Games by LiSTNR

        The Howie Games

        448 Listeners

        What You Will Learn by Adam Ashton & Adam Jones

        What You Will Learn

        160 Listeners

        Tom Bilyeu's Impact Theory by Impact Theory

        Tom Bilyeu's Impact Theory

        4,699 Listeners

        The Diary Of A CEO with Steven Bartlett by DOAC

        The Diary Of A CEO with Steven Bartlett

        8,893 Listeners

        The Imperfects by Hugh van Cuylenburg, Ryan Shelton & Josh van Cuylenburg

        The Imperfects

        408 Listeners

        A Bit of Optimism by Simon Sinek

        A Bit of Optimism

        2,155 Listeners

        Huberman Lab by Scicomm Media

        Huberman Lab

        29,231 Listeners

        BigDeal by Codie Sanchez

        BigDeal

        785 Listeners

        Prime Time with Bec Wilson by 9Podcasts

        Prime Time with Bec Wilson

        20 Listeners

        Shaped by Trent Cotchin by Stitch Up

        Shaped by Trent Cotchin

        10 Listeners

        Your Money Guide on the Side by Tyler Gardner

        Your Money Guide on the Side

        1,373 Listeners