Welcome Closers!

In this insightful episode of the Profitable Property Management Podcast, Jordan interviews Taylor Haas, the current Director of Operations at leading property management company Colorado Realty & Property Management. Taylor shares her journey from starting as a receptionist to climbing the ranks to a top leadership position, overcoming challenges, and driving innovation and growth within the company.

00:00:06 Introduction of Taylor Haas

00:00:25 Taylor's transition from receptionist to Director of Operations

00:01:33 Overcoming nepotism and earning her role

00:03:18 The secret behind the company's success

00:05:06 Daily responsibilities and innovation in operations

00:06:15 Communication and empathy as core policies

00:09:03 Handling staff feedback and improving processes

00:11:04 Performance reviews and maintaining high standards

00:13:01 Addressing noncompliance and nonperformance

00:15:34 Market dynamics and adjusting business strategies

00:19:34 Future aspirations for the business and personal growth

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🔗 https://www.coloradorpm.com

Linkedin https://www.linkedin.com/in/taylor-haas-3720b5138