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245. Sheila Heen — How to Master Difficult Conversations
Nearly every kind of feedback — whether you agree with it or not — can be used to help you grow. Sheila Heen knows this well.
As the founder of Triad Consulting Group, professor of practice at Harvard Law School, and the co-author of Thanks for the Feedback: The Science and Art of Receiving Feedback Well and Difficult Conversations: How to Discuss What Matters Most, Sheila has spent nearly 30 years helping executive teams across the world work through conflict, repair working relationships, and make sound decisions together.
In this episode of The Game Changing Attorney Podcast, Sheila and Michael Mogill discuss:
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Show Notes:
07:34 – The single most valuable skill you can have
14:57 – Defining difficult conversations
17:58 – How to navigate a tough talk
20:57 – Not everything is either/or
23:22 – Starting difficult conversations with a third story
29:35 – The 3 types of feedback
34:24 – Navigating sensitivity
38:44 – Front seat leader, back seat feedback
42:10 – What being a game changer means to Sheila Heen
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Links & Resources
Thanks for the Feedback: The Science and Art of Receiving Feedback Well by Douglas Stone and Sheila Heen
Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton, and Sheila Heen
Mindset: The New Psychology of Success by Carol Dweck
Getting It Done by Roger Fisher. John Richardson, and Alan Sharp
The Game Changing Attorney by Michael Mogill
----
Listening to this episode but want to watch it? Check it out on Spotify.
Do you love this podcast and want to see more game changing content? Subscribe to our YouTube channel.
----
Past guests on The Game Changing Attorney Podcast include David Goggins, John Morgan, Alex Hormozi, Randi McGinn, Kim Scott, Chris Voss, Kevin O’Leary, Laura Wasser, John Maxwell, Mark Lanier, Robert Greene, and many more.
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By Michael Mogill
5
514514 ratings
Nearly every kind of feedback — whether you agree with it or not — can be used to help you grow. Sheila Heen knows this well.
As the founder of Triad Consulting Group, professor of practice at Harvard Law School, and the co-author of Thanks for the Feedback: The Science and Art of Receiving Feedback Well and Difficult Conversations: How to Discuss What Matters Most, Sheila has spent nearly 30 years helping executive teams across the world work through conflict, repair working relationships, and make sound decisions together.
In this episode of The Game Changing Attorney Podcast, Sheila and Michael Mogill discuss:
----
Show Notes:
07:34 – The single most valuable skill you can have
14:57 – Defining difficult conversations
17:58 – How to navigate a tough talk
20:57 – Not everything is either/or
23:22 – Starting difficult conversations with a third story
29:35 – The 3 types of feedback
34:24 – Navigating sensitivity
38:44 – Front seat leader, back seat feedback
42:10 – What being a game changer means to Sheila Heen
----
Links & Resources
Thanks for the Feedback: The Science and Art of Receiving Feedback Well by Douglas Stone and Sheila Heen
Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton, and Sheila Heen
Mindset: The New Psychology of Success by Carol Dweck
Getting It Done by Roger Fisher. John Richardson, and Alan Sharp
The Game Changing Attorney by Michael Mogill
----
Listening to this episode but want to watch it? Check it out on Spotify.
Do you love this podcast and want to see more game changing content? Subscribe to our YouTube channel.
----
Past guests on The Game Changing Attorney Podcast include David Goggins, John Morgan, Alex Hormozi, Randi McGinn, Kim Scott, Chris Voss, Kevin O’Leary, Laura Wasser, John Maxwell, Mark Lanier, Robert Greene, and many more.
----
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