This episode is a big one, as we are talking all about pre-visit guest experiences! The biggest piece of the puzzle when building pre-visit guest experiences is trust, but how can you be sure that you're building it with them? In today's episode, I reveal the ways that you can build trust with potential clients, and what happens when the trust just isn't there between your client and the salon. Remember, this process begins before that person even visits your salon for the first time, so these are things that you always need to be considering as a salon and business owner!

If you have a question for me that you'd like answered in a future episode, a great way to do that is to head over to Apple Podcasts and leave a rating and review with your question. I'm looking forward to doing more of these types of episodes on the podcast!

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Learn more at: https://thethrivingstylist.com/podcast/258