This 15-minute strategy could be your invitation to fewer refunds and higher retention. I'm going to tell you what it is and 3 ways you can leverage it in your online program.

Key Takeaways

What is a member success call? (01:07)

How to use these calls in your program (03:57)

Onboarding is a great time to welcome new members with a call (04:03)

Reactivate your members with a call (05:08)

Call them before they cancel (07:05)

The huge return on investment on member success calls (10:03)

Additional Resources:  

- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect 

- Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

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