It is that simple, but we know it is not always that easy to implement.

While we touch on a number of things in today's episode from Fern's recent seminar experience with "the poke kid", to programming Strength + Metcon, to answering a couple questions you guys sent us, the core message we want you to hear today is just be kind.

Comment on this post on our Instagram @besthouroftheirday, and tell us about an experience you had, customer service or otherwise, that stopped you in your tracks because of the kindness of another human being.

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