Nick and Barry from PushPress discuss how gyms can properly use software to deliver unreasonable hospitality, create exceptional member experiences, and boost retention. They share strategies for leveraging technology effectively, from automating tasks to using AI, and introduce new tools like the Committed Club to enhance member engagement and streamline operations.

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FREE TOOLS and resources for CrossFit Affiliate Owners and Coaches.

https://www.besthouroftheirday.com/affiliate-tools

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https://www.pushpress.com/

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0:00 - Introduction and Hosts Introduction

0:36 - Meet Nick and Barry from PushPress

1:23 - The Power of Customer Service in Gyms

2:07 - What is "Unreasonable Hospitality"?

4:44 - Scaling Memorable Customer Experiences

6:45 - Using AI to Streamline Gym Operations

10:34 - Enhancing Customer Experience Virtually

13:06 - Effective AI Strategies for Gym Owners

19:01 - Turning Gym Data into Actionable Insights

24:22 - Proactive Strategies for Gym Management

26:02 - New Tools from PushPress: Committed Club

32:23 - Automating and Personalizing Member Engagement

35:02 - Addressing Customer Service Challenges

39:06 - The Future of Gym Management Software

43:31 - Why Affiliates Should Consider PushPress