Welcome, and thanks for checking in today to No Vacancy The Podcast!

On this week's episode:

In this episode, Tyann Marcink Hammond, Queen of Guest Experience for Touch Stay digital guidebooks and Founder of Branson Family Retreats and Missouri Haus vacation rentals talks about her journey into the property space and her work in improving guest experience along her career. Tyann goes into detail about her varied property portfolio, and her part in Touch Stay, delving into the upgrades and features the service brings to property management. The conversation also covers Tyann's effective communication model with guests and her approach to addressing services like cleanliness and transparency. Lastly, Tyann explains how hosting can appeal to guests’ five senses and love languages to enhance their stay, thus increasing the chance of positive reviews and longer booking times.

AITAH for leaving tape on almost every inch in the property?

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Connect with Tyann

https://www.instagram.com/tyannmarcink

https://www.linkedin.com/in/tyannmarcink

https://tiktok.com/@tyannmarcink

https://twitter.com/tyannmarcink

https://tyannmarcink.com

Touch Stay

https://www.linkedin.com/company/touch-stay

https://www.instagram.com/touchstaywelcome

https://www.tiktok.com/@touchstay

https://twitter.com/touchstay

https://touchstay.com

Branson Family Retreats

https://www.instagram.com/bransonfamilyretreats

https://tiktok.com/@bransonfamilyretreats

https://bransonfamilyretreats.com

Missouri Haus

https://www.instagram.com/missourihaus

https://tiktok.com/@missourihaus

https://missourihaus.com

Connect:

Show Notes | Start Your Airbnb 

Instagram

Podcast Producer: Kelsey Tran | [email protected]

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