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Today, Michael tells you how important CPR training and acquiring an AED are for automotive shops. He also talks about the value of having clearly defined core values that guide the whole team. Want one thing to focus on this year? Work to build strong relationships within your team. 

00:00 Start day grateful for blessings, not problems.

06:02 Promote preparedness, safety training, and teamwork culture.

07:00 Define, post, and embody core values daily.

13:19 Enhance the website with photos and videos for trust.

15:20 Prioritize safety, supplies, communication, and evolving values.

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Don't forget to tune into The Weekly Blitz with Chris Cotton on your favorite podcast platform for more tips and tricks on managing your auto repair shop. If you're interested in auto shop coaching or our NEW service advisor coaching program, TOUCH HERE!

If you have any suggestions or would like to be a guest on the AutoFix AdvisorCast, please email us at [email protected]. We look forward to connecting with you!