One of the biggest challenges business owners face is finding a way to retain their online community and give them worthwhile reasons to stay long-term. 

It’s essential to make them feel they’ve made the right choice and let them know the experience will be unforgettable from the beginning. 

Today, I would like you to slow down and look at two aspects that are necessary to reduce turnover and increase client retention.

Tune in and learn the #1 to increase your retention fast!

Key Takeaways:

- How to improve client retention (00:00)

- The most important metric for client retention (01:15)

- What DOESN'T work... (02:35)

- Should you redo your orientation? (03:11)

Additional Resources:

- (Free Download) 77+ Ideas for Building a Stronger Community: https://bit.ly/connection_ideas

- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect 

- Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast so you never miss an episode!