Conflict Skills

By Simon Goode

Simon Goode is a professional mediator and the host of the Conflict Skills Podcast, where he offers free resources and tools to navigate conflicts both in and out of the workplace. With a focus on

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FAQs about Conflict Skills:

How many episodes does Conflict Skills have?

The podcast currently has 103 episodes available.

Conflict Skills episodes:

August 12, 2024 The Best Questions to De-Escalate Any Situation
In today's episode, we're diving into an essential toolkit for anyone dealing with conflict: the best questions for de-escalating tense situations. Drawing from my experiences mediating deeply entrenched conflicts and working in high-stress environments like youth crisis centers, I'll share specific types of questions that can help lower the temperature and foster more productive conversations. We’ll explore how to open dialogues with neutral questions, how to prioritize urgent needs, and how to maintain empathy and understanding throughout the process. Plus, I'll touch on the importance of tone, body language, and offering a sense of control to the other party. Whether you're managing workplace disputes or personal conflicts, this episode provides actionable insights to help you navigate tricky interactions with confidence. Let's get started!
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Support the show
Thank you so much for listening! I'd love to know what you think and connect.
website: simongoode.com
email: [email protected]

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18min
August 05, 2024 Emotional Awareness: Key to Managing Workplace Conflicts and Relationships
In this episode of the Conflict Skills Podcast, host Simon Goode delves into the importance of developing emotional awareness in navigating workplace conflicts. He explains a structured approach encompassing four stages: self-awareness, self-regulation, awareness of others, and the ability to influence others. Simon also provides practical tips and coaching questions for both individuals and leaders to enhance emotional intelligence and improve workplace relationships.
Click here to send me a quick message via FanMail
Support the show
Thank you so much for listening! I'd love to know what you think and connect.
website: simongoode.com
email: [email protected]

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17min
July 29, 2024 Managing Client Scope Creep: Conflict Resolution Techniques for Success
In this episode of the Conflict Skills Podcast, host Simon Goode delves into the issue of client scope creep, particularly in the construction and design sectors, and provides five conflict resolution strategies to address it. The strategies include addressing data, structural, interest, values, and relationship conflicts, offering listeners tools for effective negotiation and clear communication. Simon emphasizes the importance of understanding these different types of conflicts to better manage and prevent scope creep, ultimately fostering healthier client relationships
Click here to send me a quick message via FanMail
Support the show
Thank you so much for listening! I'd love to know what you think and connect.
website: simongoode.com
email: [email protected]

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25min
July 22, 2024 Help - I Inherited A Dysfunctional Team At Work!
In Episode 51 of the Conflict Skills Podcast, Simon Goode provides a comprehensive guide on inheriting and managing a dysfunctional team, emphasizing the importance of starting with low-stakes interventions and understanding different types of conflicts. He elaborates on the phases of team development, the emotional toll on team members, and the pivotal role of self-care for leaders. With a focus on gradual, compassionate, and firm approaches, Simon shares his own experiences and offers practical advice for long-term team improvement.
Click here to send me a quick message via FanMail
Support the show
Thank you so much for listening! I'd love to know what you think and connect.
website: simongoode.com
email: [email protected]

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35min
July 16, 2024 Self-Coaching in Stressful Conflict: Using The GROW Model
Welcome to Episode 50 of the Conflict Skills Podcast! I’m your host, Simon Goode, a professional mediator here to guide you through the complexities of conflict management. In today's milestone episode, we dive into a unique application of the renowned GROW model—Goals, Reality, Options, and Way Forward—not for coaching others, but for self-care and avoiding burnout in the midst of conflict. Drawing inspiration from John Whitmore's influential book "Coaching for Performance," we'll explore how you can use this framework to navigate negative thought patterns, manage stress, and improve your well-being. Whether you're dealing with workplace disputes, family tensions, or simply trying to unwind after a hectic day, this episode offers valuable insights to help you regain control and foster a healthy mind. So, tune in and learn how to apply the GROW model for your own self-coaching journey. Let's get started!
Click here to send me a quick message via FanMail
Support the show
Thank you so much for listening! I'd love to know what you think and connect.
website: simongoode.com
email: [email protected]

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26min
July 03, 2024 5 Top Conflict Mistakes and How to Avoid Them
In this episode of the Conflict Skills Podcast, host Simon Goode delves into five common conflict mistakes, beginning with the damaging impact of the phrase "calm down." He explores why such phrases are often counterproductive and provides alternative strategies for more effective communication. Simon also underscores the importance of maintaining a self-aware and collaborative approach to conflict resolution, avoiding quick fixes and focusing on genuine empathetic engagement.
Click here to send me a quick message via FanMail
Support the show
Thank you so much for listening! I'd love to know what you think and connect.
website: simongoode.com
email: [email protected]

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19min
June 10, 2024 How Conflict Escalates Stress: Managing Your Response To Threat
Why is conflict so stressful? Join me as we explore the various factors that contribute to the immense stress caused by conflict, whether it's in our personal relationships or workplace interactions. We'll discuss the physiological impacts, why our brains perceive conflict as a threat, and how this connects to our ancient survival mechanisms. I'll also share practical insights on managing stress, recognizing negative patterns, and implementing healthy self-care strategies to help you feel more composed and in control during conflict. If you're looking to better understand the roots of conflict-related stress and discover ways to cope effectively, this episode is for you. So, hit that subscribe button and let's get started!
Click here to send me a quick message via FanMail
Support the show
Thank you so much for listening! I'd love to know what you think and connect.
website: simongoode.com
email: [email protected]

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19min
May 28, 2024 How To Deal With Staff Using Phones - Team Leader Listener Question
Listener Question - Staff Using Phone At Work. In this episode, host Simon Goode tackles the common workplace issue of staff using their phones on the job. Through a detailed analysis of a manager's dilemma with a younger staff member repeatedly using their phone at an after-school care center, Simon explores various conflict resolution strategies. From clarifying expectations to navigating value conflicts and relationship dynamics, listeners will gain valuable insights on how to address similar challenges in their own workplaces. Join us as we uncover the keys to managing conflict with confidence and success.
Click here to send me a quick message via FanMail
Support the show
Thank you so much for listening! I'd love to know what you think and connect.
website: simongoode.com
email: [email protected]

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28min
May 22, 2024 Cultural Differences & Conflict at Work: Tips and Strategies for Resolution
In this episode of the Conflict Skills Podcast, your host, Professional Mediator Simon Goode, dives into the intricate world of navigating cultural differences in the workplace. Drawing from his personal experiences working abroad in South Korea, Simon unpacks the challenges and strategies involved in bridging cultural gaps. From differing managerial styles to varying expectations around professional communication, Simon offers practical tools and real-life examples to help you understand and navigate these complex dynamics. Whether you're dealing with differences in leadership approaches or finding common ground in conflict resolution, this episode is packed with insights to enhance your cultural competence and conflict management skills. Tune in for an enlightening discussion that will equip you with the knowledge to handle workplace cultural differences with confidence and empathy. If you find this episode valuable, don't forget to subscribe and leave a positive review.
Click here to send me a quick message via FanMail
Support the show
Thank you so much for listening! I'd love to know what you think and connect.
website: simongoode.com
email: [email protected]

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26min
May 13, 2024 Community Clash: Resolving a Noise Dispute with a Soccer Club
I’m your host, Simon Goode. Today, we delve into a personal conflict that hit close to home—literally—with the president of a local soccer club. Living next to the soccer field, the blend of community sport and personal peace has often been tricky to balance. This episode uncovers how I navigated the cacophony of game day disturbances, especially loud music on Anzac Day, and the challenges of conflicting neighborly values.We’ll explore the importance of managing emotional reactions and strategies for conflict resolution that respect both parties' autonomy, while aiming for a collaborative outcome. Despite the stressors in personal life, including family issues, the episode presents a case study of my interaction with the club’s president—turning conflict into a conversation, and fostering an environment where even a complaint about a soccer ball over the fence leads to mutual understanding and respect.Join me as I reflect on these experiences, offering insights and strategies to handle similar conflicts you might face, underscoring the importance of reciprocity and understanding in all our interactions. So tune in, and let’s master the art of conflict resolution together.
Click here to send me a quick message via FanMail
Support the show
Thank you so much for listening! I'd love to know what you think and connect.
website: simongoode.com
email: [email protected]

...more
44min

FAQs about Conflict Skills:

How many episodes does Conflict Skills have?

The podcast currently has 103 episodes available.

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