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In this episode, we explore how Chubbies grew to nine figures in revenue before being acquired. Kyle Hency, co-founder of Chubbies and now CEO of gooddaysoftware.com, shares his entrepreneurial journey from investment analyst to successful brand builder.

Kyle discusses the challenges of scaling a DTC brand, the importance of inventory management, and how this experience led him to create Good Day Software, an alternative ERP solution designed specifically for growing Shopify merchants. 

Topics discussed in this episode:  

• Why inventory management can make or break your e-commerce business
• What happens when spreadsheets break: the moment entrepreneurs need to upgrade their business systems 
• How to build a successful business with friends & maintaining relationships while growing a company 
• Why unit economics matter more than growth: an approach to building a sustainable e-commerce brand 
• How AI will transform inventory and operational management for online sellers 
• Why focusing on your core competency is the key to e-commerce success
• How to prepare your e-commerce brand for holiday sales 

Links & Resources

GoodDay Software: https://www.gooddaysoftware.com/
Chubbies: https://www.chubbiesshorts.com/
Loop Returns: https://www.loopreturns.com/
X/Twitter: https://x.com/khency6
LinkedIn: https://www.linkedin.com/in/khency/

Get access to more free resources by visiting the show notes at
https://tinyurl.com/2atrm5cx

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In this episode of the Ecommerce Coffee Break podcast, we dive into how AI can supercharge your next email campaign.

Daniel Budai, Founder at thebudaimedia.com, shares expert insights on using AI for better email marketing and retention strategies. He explains the role of AI in creative content, segmentation, and data analysis, offering actionable tips for e-commerce businesses looking to boost their email performance. 
 
Topics discussed in this episode:  

• Why AI is revolutionizing email marketing: creative and data-driven strategies 
• What makes effective email segmentation: avoiding list management  mistakes
• How to build a winning email marketing strategy: Daniel Budai's "10 commandments" 
• What defines the perfect e-commerce client: identifying ideal customers 
• Why personalization is your secret weapon: using AI for targeted emails 
• What makes emails convert: balancing content and sales 

Links & Resources

Website: https://www.thebudaimedia.com/
LinkedIn: https://www.linkedin.com/in/budaidaney/
X/Twitter: https://x.com/thedanielbudai
Instagram: https://www.instagram.com/the.daniel.budai/

Get access to more free resources by visiting the show notes at
https://t.ly/th15t

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In this episode, we tackle a common problem for online stores: shoppers who leave items in their cart without buying. 
 
Our guest Menachem Shechter, CEO of Benzakais Growth Agency, shares how using WhatsApp instead of emails helps stores recover more abandoned carts and close more sales. 
 
Topics discussed in this episode:  

• Why cart abandonment remains a 40% problem for e-commerce 
• How shopping psychology affects email recovery campaigns 
• Why WhatsApp outperforms email for cart recovery 
• What makes real-time messaging crucial for closing sales 
• How unanswered questions lead to abandoned purchases 
• Why AI-powered responses provide 24/7 cart recovery 
• How WhatsApp recovery succeeds in global markets 
• Why traditional CRO may be less effective than cart recovery 
• What makes WhatsApp the preferred channel for customer engagement 
  
  

Links & Resources 

Website: https://cartkeeper.co/ 
Shopify App Store: https://apps.shopify.com/sp-recovery-monkey 

Get access to more free resources by visiting the show notes at
https://t.ly/8BA_v 

______________________________________________________

LOVE THE SHOW? HERE ARE THE NEXT STEPS!

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In this episode of the Ecommerce Coffee Break, Idries Erfan, founder at protectmyorder.co.uk, shares actionable tips to increase net profit margins by 10% or more.

Learn how innovative service-based upsells, like stolen package protection, outperform traditional strategies and uncover quick, practical ways to optimize your Shopify store's checkout process.
 
Topics discussed in this episode: 

• What 300+ merchant interviews revealed about profit margins in the post-iOS 14 era
• How service-based upsells reach 40-60% conversion vs traditional 2-3% product upsells
• Why stolen package protection converts at 50-70% of concerned customers
• What makes optimal upsell pricing range from 2-9% of cart value
• How merchants boost profits by 10% in under 10 minutes with protection services
• Why extended return windows drive sales during Black Friday season
• What makes carbon neutral shipping a compelling modern upsell
• How to combine product and service upsells effectively
• What A/B testing shows about optimal upsell placement
• How success-based pricing eliminates risk for merchant protection services
  
  

Links & Resources

Website: https://www.protectmyorder.com/
Shopify App Store: https://apps.shopify.com/protectmyorder
LinkedIn: https://www.linkedin.com/in/idries-erfan/

Get access to more free resources by visiting the show notes at
https://t.ly/gIP5p

______________________________________________________

LOVE THE SHOW? HERE ARE THE NEXT STEPS!

Follow the podcast to get every bonus episode. Tap follow now and don’t miss out!

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In this podcast episode, we dive deep into the world of tracking and explore how data powers Meta Ads and impacts campaign performance. 

Our featured guest is Brad Redding, Founder of GetElevar.com, who shares insights on navigating privacy changes, optimizing ad strategies, and leveraging data to improve e-commerce marketing performance.
 
Topics discussed in this episode: 

• Why Meta still dominates ecommerce advertising with 80% of customer acquisition spend 
• What specific data points Meta wants from advertisers for optimal campaign performance 
• How server-side tracking solves modern data collection challenges for Shopify stores 
• What custom conversion tracking strategies boost performance for different product lines 
• Why separating purchase events matters more than parameter optimization in Meta 
• How offline conversions and retail store data can enhance Meta advertising performance 
• What AI-powered creative testing capabilities are coming to Meta's platform in 2025 
  
  

Links & Resources

Website: https://www.getelevar.com/
Shopify App Store: https://apps.shopify.com/gtm-datalayer-by-elevar
LinkedIn: https://www.linkedin.com/company/getelevar
X/Twitter: https://x.com/getelevar

Get access to more free resources by visiting the show notes at
https://t.ly/wTibu 
 

______________________________________________________

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Follow the podcast to get every bonus episode. Tap follow now and don’t miss out!

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In this podcast episode, we discuss how AI assistants can boost conversions for Shopify stores by enhancing product discovery, building trust, and offering multilingual support, all while reducing support load and driving sales.

Our featured guest on the show is Saumil Trivedi, Director of Product & India Operations at asklo.ai.
 
Topics discussed in this episode: 

• What AI Assistants really do beyond basic chatbots 
• How the 4 phases of customer shopping journey work with AI 
• Why instant AI answers boost purchase confidence 
• What questions shoppers ask in different product categories 
• How AI handles multiple languages without setup 
• Why customers skip reading product pages today 
• How AI cut support tickets by 20% - real case study 
• What store sizes benefit most from AI assistance 
• Why setup takes minutes on any Shopify theme 
• How to test AI support free for 30 requests monthly 
  
  

Links & Resources

Website: https://www.asklo.ai/
Shopify App Store: https://apps.shopify.com/asklo
LinkedIn: https://www.linkedin.com/in/saumil-trivedi/

Get access to more free resources by visiting the show notes at
https://tinyurl.com/4473bcm5

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In this episode, we explore how AI is transforming Amazon advertising from an art into a precise science. 

Our guest, Julian Timings, co-founder and CTO of Autron.ai, shares insights on how machine learning is automating ad management, freeing up sellers’ time, and maximizing campaign efficiency. 

With years of experience in e-commerce and AI, Julian explains how Autron optimizes ad budgets, adapts to Amazon's changing marketplace, and helps sellers avoid common mistakes—all while allowing control over ad strategy.
 
Topics discussed in this episode: 

• Why is AI transforming Amazon ads from an art into a science 
• What common mistakes do Amazon sellers make in their ad strategy, and how can AI fix them 
• Why does AI-driven ad management give sellers a competitive edge on Amazon 
• How does AI handle Amazon's constant changes in ad rules and features 
• How can Amazon sellers balance automation with control over their ad strategies 
• What future advancements in AI and Amazon ads can sellers expect 
  
  

Links & Resources 

Website: https://autron.ai/
LinkedIn: https://www.linkedin.com/company/autron/
Facebook: https://www.facebook.com/autronio 

Get access to more free resources by visiting the show notes at
https://t.ly/pe9US 

______________________________________________________

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Follow the podcast to get every bonus episode. Tap follow now and don’t miss out!

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In this episode of eCommerce Coffee Break, we dive into the art of structuring Facebook ad accounts for top efficiency with expert insights from Marin Ištvanić, Head of Performance at Inspire Brands Group, inspirebrandsgroup.com. 

Marin shares strategies for using Facebook’s pixel tracking, testing ad variations, and setting clear metrics. With experience managing over $100 million in paid social for brands like Odi and Vessi, Marin discusses how to overcome challenges in Facebook’s ad platform and optimize for growth in today’s competitive landscape.
 
Topics discussed in this episode:   

• Why Facebook Ads are harder in 2025 and their role as brand amplifiers 
• How to set up Facebook pixel tracking and define target metrics 
• What customer research reveals for better ad messaging success 
• How to structure ad accounts with optimal ad sets for testing 
• Why Facebook's AI tools create problems for advertisers 
• How to diagnose performance issues between ads vs website 
• What budget strategies work for scaling Facebook ads 
• Why influencer page whitelisting outperforms brand pages 

Links & Resources 

Website: https://inspiredigitalgroup.com/
LinkedIn: https://www.linkedin.com/in/marin-i%C5%A1tvani%C4%87/
X/Twitter: https://twitter.com/IstvanicMarin 

Get access to more free resources by visiting the show notes at
https://t.ly/Sv89a 

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In this episode of eCommerce Coffee Break, we dive into the complex world of sales tax compliance for fast-growing eCommerce businesses. 

Rohit Bhadange, CEO of Zamp.com, joins the show to share his expertise on how companies can avoid costly tax mistakes, streamline compliance, and manage multi-state tax requirements seamlessly. 

Rohit also highlights key challenges eCommerce and omnichannel brands face as they scale and the technology that helps them navigate these obstacles.
 

Topics discussed in this episode:   

• What are the 3 biggest sales tax problems for growing ecommerce businesses 
• How international sellers can navigate the complex US sales tax system 
• Why marketplace sales count towards tax thresholds in many states 
• How improper sales tax collection led to one company owing $4 million in back taxes 
• Why charging incorrect sales tax rates can reduce conversion rates 
• What ecommerce founders must know about sales tax before selling their business 

Links & Resources 

Website: https://zamp.com/
LinkedIn: https://www.linkedin.com/in/rohitbhadange/
X/Twitter: https://x.com/salestaxceo 

Get access to more free resources by visiting the show notes at
https://t.ly/aHa-Y 

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In this episode of Ecommerce Coffee Break, we dive into a strategic approach to managing and removing negative Amazon reviews effectively. 

Our guest, Danan Coleman, Chief Revenue Officer at TraceFuse.ai, shares his expertise on how to handle negative reviews that violate Amazon guidelines. 

Danan provides valuable insights on maintaining review integrity and trust, improving product ratings, and boosting conversions while staying within Amazon’s policies. 

Topics discussed in this episode:  

• Why one negative review equals ten positive ones on Amazon  
• How a 1 star rating drop can slash sales by 50% 
• Why having some negative reviews builds trust 
• What Amazon allows and forbids in product reviews 
• How competitors use review bombing to hurt rankings 
• What percentage of negative reviews can be removed legally 
• Why supplement sellers face more review fraud 
• What signals fake review patterns on Amazon 
• Why instant refunds can save your product rating 
• How to handle reviews without risking suspension 

Links & Resources 

Website: https://tracefuse.ai/ 
LinkedIn: https://www.linkedin.com/in/danancoleman 
YouTube: https://youtube.com/c/DananColeman 
Instagram: https://www.instagram.com/adventurewithdanan  

Get access to more free resources by visiting the show notes at
https://t.ly/gJn87 

______________________________________________________

LOVE THE SHOW? HERE ARE THE NEXT STEPS!

Follow the podcast to get every bonus episode. Tap follow now and don’t miss out!

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