Elevate Your AIQ

By WRKdefined Podcast NetworkBusiness Technology Management

Elevate Your AIQ episodes

May 30, 2025Ep 69: Prioritizing Learning Agility for the Current and Future Workforce with Professor Anna Tavis
Bob sits down with Dr. Anna Tavis, a leader in human capital management and higher education. They discuss the evolution of HR skills, the impact of AI on education, and the importance of personalized learning. Dr. Tavis emphasizes the need for educational institutions to adapt to the changing landscape and prepare students for future challenges. The conversation also touches on the role of technology in coaching and mentorship, and the necessity of developing critical thinking skills in learners. Anna and Bob discuss how data-driven feedback can enhance learning and performance, the importance of trust in AI coaching, and the evolving role of universities in preparing students for a dynamic job market. They emphasize the need for continuous learning and adaptability in an increasingly automated world, while addressing concerns about job displacement and the importance of human connection in the workplace.
Takeaways
Education curriculum must evolve rapidly to keep pace with technological advancements.

Personalized learning and coaching are essential for student success.

Educational institutions need to focus on the purpose and outcomes of their programs.

Technology can bridge gaps in education, especially for diverse learners.

Critical thinking skills are crucial for navigating the complexities of the modern world.

AI tools can enhance the coaching and mentorship experience.

Flexibility in educational programs allows for personalized learning journeys.

Integration of technology in education is inevitable and necessary.

Future skills will require a blend of knowledge, adaptability, and critical thinking. Data access allows for continuous feedback in education.

AI can transform performance management processes.

Learning agility is essential in the modern workforce.

Trust in AI coaching is growing among younger generations.

Universities must adapt to the changing job landscape.

Every job will become an augmented job with AI.

Human connection remains vital in the workplace.

AI can help individuals develop self-reflection skills.

The role of middle management will evolve, not disappear.

Continuous learning and adaptability are key to success.
Sound Bites
"The educational model we've built is changing."

"Education is not just about knowledge."

"We need to create more flexibility for students."

"We can provide feedback just in time based on data."

"You need the ability to continuously learn."

"Trust in AI coaching is higher than in human coaching."

"Every job will be an augmented job."

"We just need to be thinking about what's next."
Chapters
00:00 Introduction to Dr. Anna Tavis and Her Work
03:09 Evolution of Human Capital Management
06:05 Education in the Age of AI
09:03 Importance of Purpose in Education
11:53 Personalized Learning and Coaching
14:53 Role of Technology in Education
18:04 Future of Coaching and Mentorship
20:54 Bridging Gaps in Education with AI
24:04 Need for Change in Educational Practices
27:25 Power of Data in Education
30:33 Transforming Performance Management with AI
33:13 Learning Agility and the Role of AI
36:49 Trust in AI and Coaching
39:27 Role of Universities in a Changing Landscape
43:19 Redesigning Work in the Age of AI

Dr. Anna Tavis: https://www.linkedin.com/in/annatavis
NYU SPS: https://www.sps.nyu.edu/
NYU Coaching & Technology Summit: https://www.sps.nyu.edu/homepage/academics/divisions-and-departments/division-of-programs-in-business/human-capital-management/coaching-and-technology-summit.html

For advisory work and marketing inquiries:
Bob Pulver:⁠ ⁠https://linkedin.com/in/bobpulver⁠⁠
Elevate Your AIQ:⁠ ⁠https://elevateyouraiq.com⁠⁠

Thanks to Warden AI (⁠⁠https://warden-ai.com⁠⁠) for their sponsorship and support of the show! Warden is an AI assurance platform for HR technology to demonstrate AI-powered solutions are fair, compliant and trustworthy.
56 min
May 23, 2025Ep 68: Sustaining High Performance, Wellbeing, and Human-Centricity with Bianca Errigo
Keywords
Bianca Errigo, Human OS, wellbeing, performance, sustainability, mental health, coaching, technology, entrepreneurship, human-centricity, AI, organizational change, employee engagement, psychological safety, workplace culture
Summary
Bob Pulver speaks with Bianca Errigo, founder of Human OS, about her journey from tech sales to wellness expert and entrepreneur. Bianca shares her personal experiences with burnout and mental health, leading her to create Human OS, a platform that combines wellbeing, performance, and sustainability through personalized coaching and technology. The conversation explores the importance of support systems in maintaining high performance and how technology can enhance individual wellbeing. Bob and Bianca address organizational challenges with change, the impact of AI on workplace dynamics, and the importance of individual readiness and managerial support. The discussion emphasizes the need for open communication, co-creation, and a focus on human-centric values in the face of technological advancements.
Takeaways
Bianca's career path is diverse and shaped by personal experiences.

Burnout led Bianca to focus on mental and physical health.

Human OS aims to make wellbeing accessible to everyone.

The platform supports organizations in creating healthy work environments.

Data tracking and habit tracking are key features of Human OS.

Support and vulnerability are crucial for personal growth.

Bianca has extensive coaching experience across various demographics.

The intersection of technology and human expertise is vital for success.

Sustainable high performance is achievable without compromising health.

Entrepreneurship comes with its own set of challenges and rewards.

Human OS combines wellbeing, performance, and sustainability.

Most wellbeing solutions are reactive and not personalized.

Organizations need to address cultural issues proactively.

AI is often misunderstood and can create fear.

Education about AI is crucial for both employers and employees.

Change can be positive if managed correctly.

Individual readiness impacts how change is received.

Success is defined differently for each individual.

Engagement and belonging are key to a fulfilled workforce.

Co-creation with employees enhances AI adoption.
Sound Bites
"AI can improve human experience and skills."

"Communication is key during times of change."

"We are all in this together with AI."

"Organizations need to communicate openly about AI."

"Involving employees as co-creators is crucial."

"Don't bury your head in the sand about AI."
Chapters
00:00 Introduction to Bianca Errigo and Her Journey
03:04 The Evolution of Human OS and Its Mission
05:45 The Intersection of Wellbeing and Technology
10:00 Introduction to Human OS and Its Mission
12:11 Navigating Organizational Change and Culture
14:49 The Role of AI in Workplace Transformation
22:55 Individual Readiness and Managerial Impact
28:39 Embracing Change and Defining Success
35:28 Fostering Engagement and Co-Creation in AI Adoption
46:27 Preparing for the Future Workforce

Bianca Errigo: https://www.linkedin.com/in/biancaerrigo
HumanOS: https://humanos.co.uk/

For advisory work and marketing inquiries:
Bob Pulver:⁠ ⁠https://linkedin.com/in/bobpulver⁠⁠
Elevate Your AIQ:⁠ ⁠https://elevateyouraiq.com⁠⁠

Thanks to Warden AI (⁠⁠https://warden-ai.com⁠⁠) for their sponsorship and support of the show! Warden is an AI assurance platform for HR technology to demonstrate AI-powered solutions are fair, compliant and trustworthy.
49 min
May 16, 2025Ep 67: Trust, Authenticity and Transparency in AI-Powered Hiring with Jonathan Duarte
Bob speaks with Jonathan Duarte, founder of GoHire, about the evolution of recruitment technology, particularly the rise of messaging and AI in the hiring process. They discuss the transition from traditional chatbots to generative AI, the importance of transparency and ethics in AI recruitment, and the challenges candidates face in an increasingly AI-driven job market. Jonathan shares insights on the future of AI agents in HR, the significance of public testimonials and portfolios, and the need for authenticity in job seeking. Bob and Jonathan explore the evolving landscape of recruitment, particularly in the context of AI and digital profiles. They discuss the diminishing relevance of traditional resumes, the importance of candidate engagement, and the power of referrals in hiring. The conversation also delves into the challenges of bias in recruitment processes and emphasizes the need for curiosity and innovation in utilizing AI tools effectively.
Keywords
AI, recruitment, messaging, generative AI, ethics, job matching, candidate evaluation, transparency, testimonials, portfolios, digital profiles, AI recruitment, automation, candidate engagement, referrals, bias, curiosity
Takeaways
GoHire started from a simple test to understand candidate communication preferences.

The evolution from structured chatbots to generative AI is transforming recruitment.

AI agents are becoming more autonomous and capable of assisting in HR tasks.

Transparency in AI recruitment processes is crucial for ethical practices.

Candidates are increasingly using AI tools to enhance their job applications.

Public testimonials and portfolios are becoming essential in the hiring process.

AI-driven job matching can create challenges for candidates.

Authenticity in job seeking is more important than ever.

The future of recruitment will rely on innovative assessment methods.
Digital profiles are becoming essential for showcasing skills.

Resumes are increasingly seen as outdated marketing documents.

AI can enhance recruitment by analyzing candidate interactions.

Engagement strategies can filter out less interested candidates.

Referrals significantly increase the chances of getting hired.

Bias exists in both human and algorithmic decision-making.

Curiosity about AI can lead to innovative solutions.

AI tools should be used thoughtfully and critically.
Sound Bites
"People are using messaging more and more."
"The resume's dead."
"AI tools will change recruitment."
"The hiring process is broken."
"You need to engage candidates."
"Bias exists throughout the system."
"You need to understand your unknowns."
"Curiosity drives innovation."
"You can't outsource critical thinking."
"Start using AI as a playground."
Chapters
00:00 Introduction to GoHire and Jonathan's Journey
03:06 The Evolution of Messaging in Recruitment
06:11 Generative AI and Its Impact on Recruitment
09:02 The Future of AI Agents in HR
12:09 Transparency and Ethics in AI Recruitment
15:05 AI in Candidate Evaluation and Job Matching
18:00 The Role of Public Testimonials and Portfolios
21:10 Navigating AI-Driven Job Applications
24:01 The Importance of Authenticity in Job Seeking
33:04 The Evolution of Digital Profiles
37:55 The Resume's Relevance in the AI Era
40:40 Automation in Recruitment Processes
46:00 Enhancing Candidate Engagement
47:48 The Power of Referrals in Hiring
53:54 Addressing Bias in Recruitment
59:46 Curiosity and AI: A Path to Innovation

Jonathan Duarte: https://www.linkedin.com/in/bestlinkedinprofile
GoHire: https://gohire.com

For advisory work and marketing inquiries:
Bob Pulver:⁠ ⁠https://linkedin.com/in/bobpulver⁠⁠
Elevate Your AIQ:⁠ ⁠https://elevateyouraiq.com⁠⁠

Thanks to Warden AI (⁠⁠https://warden-ai.com⁠⁠) for their sponsorship and support of the show! Warden is an AI assurance platform for HR technology to demonstrate AI-powered solutions are fair, compliant and trustworthy.
1 hr 3 min
May 09, 2025Ep 66: Unlocking Value from Trusted, Comprehensive Talent Data with Noelle London
Bob Pulver speaks with Noelle London, founder and CEO of Illoominus, about the evolving landscape of HR technology and data analytics. They discuss the importance of holistic employee insights, data integration challenges, and AI's role in transforming talent acquisition and workforce planning. Noelle shares her insights on the need for organizations to adapt to changing job roles and the significance of internal mobility in fostering a dynamic workforce. Noelle and Bob discuss the challenges and opportunities surrounding AI adoption in various industries. They emphasize the importance of employee experience, human-centric approaches to AI, and the need for fairness in decision-making processes. The discussion also highlights the role of HR leaders in navigating these changes and the necessity of integrating responsible AI practices into organizational frameworks. The conversation underscores the urgency for companies to adapt and leverage AI effectively while maintaining a focus on human values.
Keywords
HR technology, analytics, engagement, talent acquisition, internal mobility, workforce planning, employee journey, benchmarking, organizational agility, AI adoption, employee experience, human centricity, fairness, DEI, responsible AI, future workforce, automation

Takeaways
The role of HR is being redefined, requiring more strategic insights.

Companies are increasingly prioritizing data analytics in HR.

Benchmarking helps organizations understand their performance relative to peers.

Talent acquisition needs to align with internal mobility opportunities.

AI is impacting 40% of jobs, changing roles in real-time.

Connecting employee journeys is crucial for organizational success.

Many companies lack the tools to effectively analyze their data.

Organizations must adapt to leverage AI in their workforce.

Dynamic organizations require agility in talent management.

Organizations often react to external factors instead of using available data.

Human centricity must be prioritized in AI implementation.

Fairness in AI should be integrated into every role, not just a department.

Evaluating AI solutions requires a human-centric lens.

Responsible AI education is essential for HR and talent acquisition.

Critical thinking is necessary when using AI tools.

The future workforce needs to be educated on AI literacy.

HR leaders can automate time-intensive tasks to focus on strategic initiatives.
Sound Bites
"Companies are prioritizing data more than ever."

"Benchmarking gives them the reality check."

"40% of jobs are going to be impacted based on AI."
"It's instinct versus data and reality."

"Are we making fair decisions about people's lives?"

"This has to be a part of every single person's job."
Chapters
00:00 Introduction to Illoominus and Noelle's Background
03:06 The Evolution of HR and Data Analytics
05:46 Benchmarking and Talent Intelligence
08:50 Connecting Employee Journeys and Internal Mobility
11:52 The Role of AI in HR and Talent Acquisition
15:05 Challenges in Data Integration and Employee Engagement
17:48 The Future of Work and Organizational Agility
29:43 AI Adoption in Retail and Employee Data
34:26 Human Centricity in AI Implementation
36:54 Integrating Fairness in AI and DEI Initiatives
40:54 Evaluating AI Solutions with a Human Lens
44:45 Responsible AI and Critical Thinking
48:05 Preparing for the Future Workforce
49:46 Opportunities for HR Leaders in AI Adoption

Noelle London: ⁠https://www.linkedin.com/in/noellelondon⁠
Illoominus: ⁠https://www.illoominus.com/⁠

For advisory work and marketing inquiries:
Bob Pulver: ⁠https://linkedin.com/in/bobpulver⁠
Elevate Your AIQ: ⁠https://elevateyouraiq.com⁠

Thanks to Warden AI (⁠https://warden-ai.com⁠) for their sponsorship and support of the show! Warden is an AI assurance platform for HR technology to demonstrate AI-powered solutions are fair, compliant and trustworthy.
57 min
May 01, 2025Ep 65: Revealing the Recipe for AI Transformation Success with Adnan Iftekhar and Brian Moynihan
Bob Pulver sits down with Adnan Iftekhar and Brian Moynihan, co-authors of AI Culture Shift, for a conversation that explores the dynamic partnership between human potential and artificial intelligence. The guests share how they met and wrote their book in just six weeks, leveraging AI tools and collective creativity. From frameworks that incorporate IQ, EQ, and AQ, to the importance of governance, transparency, and co-intelligence, this episode offers rich insights into how organizations, educators, and individuals can prepare for a human-centered AI future. Whether you’re leading change in your workplace or just starting to explore AI’s possibilities, this conversation is an inspiring guide to navigating transformation with intention.
Keywords: AI culture, human-AI collaboration, AI literacy, creativity with AI, education innovation, AI governance, co-intelligence, emotional intelligence, adaptability, future of work, book writing with AI, AI in K-12, AI in higher education, chief AI officer
Key Takeaways:
AI collaboration should emphasize humanity, not just efficiency.

Writing AI Culture Shift was a human-AI co-creation born of structure, trust, and transparency.

EQ and AQ are just as important as IQ in the AI age.

AI literacy must go beyond prompt engineering—ethics, critical thinking, and discernment are essential.

Education needs to move from one-size-fits-all to personalized, thrive-based learning models.

AI governance and training should be as foundational as cybersecurity protocols in today’s organizations.

Building apps, writing books, and experimenting with AI can be accessible—even for kids—when curiosity is cultivated.

The Chief AI Officer role is vital for navigating strategy, operations, and human impact across the enterprise.
Top Quotes:
“This book is really about humanity more than it is about AI.”

“AI hallucinates. Humans lie. You still have to verify.”

“The creative process is personal—AI is just a powerful partner in that process.”

“We didn’t just write a book with AI. We designed a new way of collaborating.”

“AI literacy is not about prompting better—it’s about thinking better.”

“The organizations that play with intention will thrive.”
Chapters:

00:00 – Introduction and Guest Intros

05:00 – How the Book Came to Be (and Fast)

11:00 – Human + AI Collaboration: The Creative Process

18:00 – The IQ, EQ, AQ Framework

28:00 – Trust, Transparency, and AI Hallucinations

34:00 – Governance, Risk, and Literacy in Organizations

42:00 – Education: K-12 and Higher Ed Perspectives

52:00 – Adnan’s AI Experiments and Apps

58:00 – Extended Reality and Future Trends

66:00 – Final Thoughts and Call to Action
Adnan Iftekhar: https://www.linkedin.com/in/aiineducation
Brian Moynihan: https://www.linkedin.com/in/brianmoynihan
“AI Culture Shift”: https://www.amazon.com/dp/B0DRDMVDFV

For advisory work and marketing inquiries:
Bob Pulver: https://linkedin.com/in/bobpulver
Elevate Your AIQ: https://elevateyouraiq.com

Thanks to Warden AI (https://warden-ai.com) for their sponsorship and support of the show! Warden is an AI assurance platform for HR technology to demonstrate AI-powered solutions are fair, compliant and trustworthy.
1 hr 7 min
April 25, 2025Ep 64: Reshaping the Way We Build, Lead, and Imagine What's Next with Brian Fletcher
Bob Pulver speaks with Brian Fletcher, a musician turned software guy and founder of FM. Brian shares his unique journey from a journalism degree and a passion for music to a successful career in software development. He discusses the founding of FM, a consultancy that leverages AI to revolutionize software development and user experience. They explore the importance of human-centric design and innovative approaches to product development, including the use of synthetic personas for user testing. Bob and Brian explore the multifaceted applications of AI in various sectors, including communications, software development, and education. They discuss challenges in survey design, the importance of responsible AI, and the realities of AI adoption in organizations. The conversation also touches on the evolving landscape of education and the preparedness of future generations for a workforce increasingly influenced by AI technologies.

Keywords
software consulting, AI, user experience, digital transformation, content supply chain, synthetic personas, product development, technology, AI, survey design, communication, responsible AI, software development, client readiness, education, workforce, digital transformation, human-centric AI

Takeaways
Brian's journey from music to software highlights the importance of following one's passion.
FM is a software consultancy that leverages AI to enhance business processes.
AI is revolutionizing how software is developed and deployed.
Custom software solutions can optimize business operations uniquely.
The concept of 'human in the loop' is crucial in AI applications.
Synthetic personas can enhance user testing and product development.
Agile methodologies are essential for rapid product development.
AI can transform entire processes, not just digitize them.
FM aims to build as quickly as possible to gain insights and pivot effectively.
AI can enhance corporate communication and training.
Responsible AI emphasizes human oversight and understanding.
The hype around AI is subsiding, leading to more realistic applications.
AI is a tool that requires proper guidance and understanding.
Client readiness for AI adoption varies significantly.
Production challenges in AI implementation are substantial.
Education must adapt to prepare future workers for AI.
Critical thinking remains essential despite AI advancements.
AI's role in society will continue to evolve and adapt.
Sound Bites
"The entire process changes with AI."
"You've sort of hyper accelerated that."
"Humans should be in charge."
"The hype cycle is dying down."
"POCs are easy, production is hard."
Chapters
00:00 Brian Fletcher's Journey: From Music to Software
13:01 The Birth of FM: A New Era in Software Consulting
23:57 AI in Action: Revolutionizing Processes and Product Development
30:34 Survey Design and Data Collection Challenges
32:00 Applications of AI in Corporate Communication
32:46 Responsible AI and Human-Centric Approaches
34:50 The Hype Cycle of AI and Its Realities
36:35 Leveraging AI in Software Development
39:43 Understanding Client Readiness for AI Adoption
42:58 Challenges in Production and Adoption of AI Solutions
45:47 Education and Future Workforce Preparedness

Brian Fletcher: https://www.linkedin.com/in/brianfletcher
FM: https://buildfm.com

For advisory work, marketing inquiries and more AIQ content:
Bob Pulver: https://linkedin.com/in/bobpulver
Elevate Your AIQ: https://elevateyouraiq.com
Substack: https://elevateyouraiq.substack.com

Thanks to Warden AI (https://warden-ai.com) for their sponsorship and support of the show! Warden is an AI assurance platform for HR technology to demonstrate AI-powered solutions are fair, compliant and trustworthy.
57 min
April 18, 2025Ep 63: Fairness at Work Through Trusted Data and Human-Centric AI with Siri Chilazi
Bob speaks with Siri Chilazi about human-centric solutions in the workplace, particularly in the context of fairness and equality. They discuss the need for evaluation and legislation of AI, the challenges of data maturity, and the role of buyers in shaping technology solutions. They also touch on current trends in US-based organizations regarding diversity and inclusion, and ongoing efforts to ensure fairness in hiring practices. Siri and Bob discuss the critical influence of fairness in organizational performance, the integration of human-centric AI, and the importance of addressing pay equity. They explore work redesign to enhance human and AI collaboration, flexibility in work structures, and the significance of AI literacy for future generations. The dialogue emphasizes the necessity of cognitive diversity within teams and the proactive approach organizations must take to ensure equitable AI access and adoption.
Keywords
AI, fairness, workplace equality, technology regulation, data-driven solutions, human-centric AI, accountability, hiring practices, diversity, inclusion, fairness, organizational performance, human-centric AI, pay gaps, work redesign, AI literacy, future of work, flexibility, diversity
Takeaways
Importance of focusing on human-centric solutions amidst AI advancements.
Growing need for a solution-centered approach to workplace equality.
Testing and experimentation are critical in evaluating fairness solutions in the workplace.
Analogy of clinical trials is used to stress the importance of rigorous testing for technology.
Lack of regulatory oversight in technology similar to the FDA in medicine.
Educated buyers can influence tech providers to be more transparent and accountable.
Public accountability measures can drive companies to improve fairness and DEI efforts.
Current uncertain climate in corporate America is one of caution and risk aversion.
Everyday actions can lead to significant changes in fairness and inclusion, which is essential for organizational performance.
Human-centric AI can enhance team effectiveness.
Cognitive diversity is crucial for recognizing different use cases.
AI prompts important conversations about skills and pay.
Job roles should be redesigned to leverage human and AI strengths.
AI literacy is vital for all workers, not just knowledge workers.
Engaging with AI must be a core competency for all.
Trust in AI outputs is necessary for effective use.
Sound Bites
"We still focus on what makes us human."
"We can do better than this in terms of fairness."
"The future of work is humans plus AI."
"We need cognitive diversity within teams."
"AI literacy is critical across all industries."
"No one should be left behind in AI training."
"Engaging with AI is a core competency."
"Trust is a huge factor in AI literacy."
Chapters
00:00 Introduction to Human-Centric Solutions
03:06 Exploring Fairness at Work
05:46 The Importance of Testing and Regulation
09:00 Data Maturity and Technology Challenges
12:05 Accountability in Technology Solutions
15:11 The Role of Buyers in Shaping Technology
18:09 Current Trends in Corporate America
21:13 The Future of Fairness and Inclusion
25:47 The Role of Fairness in Organizational Performance
27:11 Human-Centric AI: Enhancing Team Effectiveness
30:11 Addressing Pay Gaps and Job Valuation
33:03 Work Redesign: Human and AI Collaboration
36:43 Flexibility in Work Structures
38:25 The Importance of AI Literacy
45:55 Preparing Future Generations for AI Engagement

Siri Chilazi: https://www.linkedin.com/in/sirichilazi
“Make Work Fair”: https://makeworkfair.com/

For advisory work and marketing inquiries:
Bob Pulver: https://linkedin.com/in/bobpulver
Elevate Your AIQ: https://elevateyouraiq.com

Thanks to Warden AI (https://warden-ai.com) for their sponsorship and support of the show! Warden is an AI assurance platform for HR technology to demonstrate AI-powered solutions are fair, compliant and trustworthy.
55 min
April 11, 2025Ep 62: The Transformative Impact of Voice-based AI with Scott Stephenson
Bob Pulver speaks with Scott Stephenson, CEO and co-founder of Deepgram AI, about the intersection of voice technology and artificial intelligence. Scott shares his unique journey from particle physics to founding Deepgram, a voice AI platform that enables businesses to integrate voice capabilities into their applications. The conversation explores the technological advancements in voice AI, its applications in various industries, particularly in recruitment, and the future of AI in enhancing human interactions. Scott discusses the importance of deep expertise in technologies like PyTorch, the need for human oversight in AI, and the unique culture at Deepgram that values curiosity and learning. He emphasizes the significance of voice communication in the future and the competitive landscape of AI globally, advocating for increased investment in research and development to maintain leadership in the field.

Keywords
Deepgram, AI, voice technology, recruitment, machine learning, audio processing, talent acquisition, voice agents, PyTorch, company culture, human oversight, curiosity, global AI landscape, research and development, technology

Takeaways
Deepgram is a voice AI platform that powers myriad applications.
Scott transitioned from a career in particle physics to AI.
The founding of Deepgram was inspired by the need for audio processing technology.
AI can significantly enhance the recruitment process by automating initial conversations.
Voice agents can provide a seamless customer experience in various settings.
The accuracy and speed of AI models are crucial for their effectiveness.
AI can help companies scale their recruitment efforts efficiently.
Transparency in AI interactions is important for user acceptance.
The future of AI in hiring will involve more personalized and interactive experiences.
Deep conversations reveal true understanding and capability.
Human oversight is crucial in AI governance.
Company culture should prioritize curiosity and learning.
Deepgram's mission is to increase global productivity through audio.
Voice communication is set to grow significantly in the coming years.
The global AI landscape is competitive, with varying approaches in different regions.
Investing in basic research is essential for future innovation.
The best ideas should come from anywhere within the organization.
Everyone in a company should think like a manager in the AI era.
Sound Bites
"The best ideas win."
"Curiosity is the top sign for Deepgram."
"Deepgram is an intelligence company."
"We're a learning company."
"Communication is going to be key."
"This is the intelligence revolution."
"We need to invest in basic research."
Chapters
00:00 Introduction to Deepgram AI and Scott's Background
05:52 Transition from Physics to AI and Deepgram's Founding
12:01 Deepgram's Technology and Applications in Voice AI
17:58 AI in Recruitment: Transforming Talent Acquisition
24:00 The Future of AI in Conversations and Hiring Processes
26:02 Understanding PyTorch Expertise
28:10 The Importance of Human Oversight in AI
29:01 Company Culture and Human-Centric Approaches
30:19 Curiosity as a Core Value at Deepgram
32:14 Deepgram's Mission and Organizational Structure
34:55 The Future of Voice Communication
37:28 The Evolution of Communication Methods
39:46 The Global AI Landscape and Competition
52:24 Investing in AI Research and Development

Scott Stephenson: https://www.linkedin.com/in/scott-stephenson-
Deepgram: https://deepgram.com/

For advisory work and marketing inquiries:
Bob Pulver: https://linkedin.com/in/bobpulver
Elevate Your AIQ: https://elevateyouraiq.com

Thanks to Warden AI (https://warden-ai.com) for their sponsorship and support of the show! Warden is an AI assurance platform for HR technology to demonstrate AI-powered solutions are fair, compliant and trustworthy.
54 min
April 04, 2025Ep 61: Assessing AI Literacy, Readiness, and Maturity with Eryn Peters and Iwo Szapar
Bob Pulver catches up with Erin Peters and Iwo Szapar to explore the evolving landscape of AI literacy and their AI Maturity Index (AIMI). They discuss the importance of understanding how AI is being utilized in the workplace, the development of AIMI to benchmark AI readiness, and the STEP framework for implementing AI strategies. The conversation hits on the distinction between automation and augmentation, challenges orgs face in measuring productivity, and the need for a more nuanced understanding of AI's value proposition. Bob and his guests discuss the multifaceted aspects of AI adoption, how to measure progress, how to gauge maturity levels, and the importance of benchmarking. They explore the evolving landscape of AI skills in hiring, cultural shifts towards AI integration, and the necessity of responsible innovation. The dialogue also touches on the governance and ethical considerations surrounding AI, as well as global perspectives on its implementation, particularly in regions like Saudi Arabia.

Keywords
AI literacy, AI maturity index, future of work, automation, augmentation, productivity, change management, digital transformation, workforce development, AI strategy, AI adoption, organizational maturity, competitive benchmarking, AI skills, hiring trends, cultural shifts, responsible innovation, AI governance, global AI perspectives

Takeaways
AI literacy is crucial for the future of work.

The AI maturity index helps organizations benchmark their AI readiness.

The STEP framework simplifies AI implementation processes.

Many organizations struggle with AI implementation despite having strategies.

AI can enhance productivity and work-life balance.

Understanding the real value of AI goes beyond cost savings.

Personalized approaches to AI implementation are essential.

The landscape of AI is rapidly evolving, requiring continuous learning.

Measuring AI adoption success requires real data, not just anecdotes.

Departments within organizations may have varying maturity levels in AI adoption.

AI skills are becoming essential in hiring practices across industries.

Cultural shifts are influencing how organizations embrace AI technology.

Responsible innovation is crucial for leveraging AI effectively.

AI governance must balance control with worker empowerment.

Global perspectives on AI adoption reveal significant regional differences.

Organizations need to adapt to the rapid pace of AI advancements.

Sound Bites
"AI is going to steal your job."

"We help individuals, teams and organizations."

"Democratize access to insights."

"80% of AI implementation projects are failing."

"AI can really help fix a lot of challenges."

"It's about making my life easier."

"We need to start looking at real value."

"This is what I'm doing right now."

"We can go more in depth, more personalized."

"We're all tech enabled in different ways."

"This is a balancing act of guided empowerment."

Chapters
00:00 Introduction to AI Literacy and Maturity Index
03:49 Understanding the AI Maturity Index
11:44 The STEP Framework for AI Implementation
18:43 Navigating Automation vs. Augmentation
23:23 Measuring AI Value Beyond Cost Savings
25:55 Measuring Success in AI Adoption
30:23 Understanding Organizational Maturity in AI
31:21 The Competitive Edge of AI Benchmarking
32:58 The Future of AI Skills in Hiring
37:12 Cultural Shifts in AI Adoption
40:37 Responsible Innovation in AI
46:05 Navigating AI Governance and Ethics
50:00 Global Perspectives on AI Implementation

Eryn Peters: https://www.linkedin.com/in/erynpeters
Iwo Szapar: https://www.iwoszapar.com/
For advisory work and marketing inquiries:
Bob Pulver: https://linkedin.com/in/bobpulver
Elevate Your AIQ: https://elevateyouraiq.com

Thanks to Warden AI (https://warden-ai.com) for their sponsorship and support of the show! Warden is an AI assurance platform for HR technology to demonstrate AI-powered solutions are fair, compliant and trustworthy.
56 min
March 28, 2025Ep 60: Human-Centric AI, Hiring Intelligence, and Learning Agility with Natasha Nuytten
Bob Pulver speaks with Natasha Nuytten, CEO of Clara, about her unique journey and the mission of Clara in the talent acquisition space. Natasha shares her diverse background, the founding principles of Clara, and how the company aims to create a human-centric AI platform that enhances the hiring process. They discuss the importance of critical thinking, the concept of 'distance traveled' in assessing potential, and the ethical implications of using AI in human interactions. Bob and Natasha explore the potential benefits and challenges of using AI, emphasizing the importance of transparency, ethics, and equity in these technologies. The discussion also highlights the need for AI literacy and responsible use, as well as the significance of real-time assessments in job relevance. Ultimately, they advocate for a thoughtful approach to AI that prioritizes human collaboration and addresses systemic inequalities.

Keywords
Clara, talent acquisition, human-centric AI, critical thinking, distance traveled, hiring strategies, AI ethics, neurodiversity, career development, AI, recruitment, hiring, transparency, ethics, equity, technology, job assessments, AI literacy

Takeaways
Natasha's diverse background shaped her perspective on opportunities.
Clara aims to help people tell their own stories better in job applications.
The traditional resume often fails to reflect true capabilities.
AI can enhance the talent acquisition process by providing real-time feedback.
Critical thinking and learning agility are essential skills for the future workforce.
Distance traveled measures potential relative to one's starting point.
Hiring for potential can lead to more dynamic teams.
Technology should enhance human interaction, not replace it.
Neurodiversity should be considered in the hiring process.
AI can enhance the recruitment process by providing better candidate insights.
Transparency in AI usage is crucial for building trust with candidates.
Companies must ensure ethical practices when using AI in hiring.
AI literacy is essential for effective and responsible use of technology.
Real-time assessments can help gauge a candidate's true capabilities.
The future of work will involve collaboration between humans and AI.
AI has the potential to address systemic inequalities in hiring.
Sound Bites
"We are so much more than the job titles we've had."
"How can we help people tell their own stories better?"
"We need to hold on to the things that humans do best."
"I'm bullish on AI conducting that interview."
"There's nowhere to go but up from the current situation."
"Great tools in the hands of great people do great things."
"We have an opportunity to begin to level the playing field."
"Garbage in, garbage out is always true."

Chapters
00:00 Natasha's Journey to Clara
05:11 The Mission of Clara
10:05 Innovative Talent Acquisition Strategies
14:56 The Importance of Critical Thinking
20:15 Navigating AI in Human Interaction
27:33 The Role of AI in Recruitment
30:28 Transparency and Ethics in AI Hiring
34:45 AI Literacy and Responsible Use
39:21 Real-Time Assessments and Job Relevance
43:01 Equity and Access in AI Technology
51:33 The Future of AI and Human Collaboration

Natasha Nuytten: https://www.linkedin.com/in/natasha-nuytten
Clara: https://getclara.io
Human Side Up: https://www.humansideup.com/insights-from-a-digital-transformation-pioneer/
Can AI Make Hiring More Human?: https://www.getclara.io/resources/ai-deib-can-artificial-intelligence-make-hiring-more-human

For advisory work and marketing inquiries:
Bob Pulver: https://linkedin.com/in/bobpulver
Elevate Your AIQ: https://elevateyouraiq.com
Substack: https://elevateyouraiq.substack.com

Thanks to Warden AI (https://warden-ai.com) for their sponsorship and support of the show! Warden is an AI assurance platform for HR technology to demonstrate AI-powered solutions are fair, compliant and trustworthy.
56 min

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Bob Pulver is helping each of us navigate our respective journeys with artificial intelligence (AI) effectively and responsibly. Bob chats with AI and Future of Work experts, talent and transformation…