2/18/26

Episode Summary

In this episode, host Scott Austin continues the conversation about ADA (Americans with Disabilities Act) compliance for Shopify merchants by talking with Amanda Porter from Interact One about how compliance is evaluated and improved in online stores. They discuss practical evaluation tools (like the Wave accessibility testing plugin), common accessibility issues in Shopify sites, and how errors such as missing alt text or poor contrast affect usability. Porter emphasizes that there’s no single “silver bullet” solution—simple add-on apps often aren’t enough, and deeper fixes (code, structure, content) are required to genuinely improve accessibility and reduce legal risk. They also cover how to document accessibility processes, incorporate ADA checks into regular site maintenance, and what store owners should expect in terms of effort and potential costs related to compliance.

Show Links

• Interact One - https://interactone.com/
• Brand-It! Calendar - https://apps.shopify.com/brand-it-calendar

Video & Transcript

https://jadepuma.com/blogs/the-shopify-solutions-podcast/episode-179-more-ada-compliance-for-shopify-stores