Sign up to save your podcasts
Or
Share Front Desk Sales In Ophthalmology.. Yes it works in ALL of healthcare - Interview with Chris Bonsall, VP of Revenue Generation, Navigate Patient Solutions
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
Front Desk Sales In Ophthalmology.. Yes it works in ALL of healthcare - Interview with Chris Bonsall, VP of Revenue Generation, Navigate Patient Solutions
In this episode, I sit down with Chris Bonsall from Navigate Patient Solutions to dive into the importance of patient education and how setting expectations can transform healthcare outcomes. Chris shares his unique perspective, honed through years of experience in the ophthalmology space, on why investing in the patient journey—before they even step foot in the office—can lead to better outcomes for patients, more efficient practices, and less stress for providers.
We discuss strategies that can be applied across various healthcare verticals, touching on everything from reducing cancellations and no-shows to creating a seamless, value-driven patient experience. If you’re looking to optimize your practice’s business operations without compromising care, this episode is for you.
Chris emphasizes the need to go upstream in the patient journey, tackling uncertainty and setting clear expectations from the first point of contact. Whether you’re in private practice or a larger healthcare organization, this conversation will inspire you to rethink how your team communicates and connects with patients to drive both clinical and business success.
If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!
View all episodes
By Jerry Durham
5
77 ratings
In this episode, I sit down with Chris Bonsall from Navigate Patient Solutions to dive into the importance of patient education and how setting expectations can transform healthcare outcomes. Chris shares his unique perspective, honed through years of experience in the ophthalmology space, on why investing in the patient journey—before they even step foot in the office—can lead to better outcomes for patients, more efficient practices, and less stress for providers.
We discuss strategies that can be applied across various healthcare verticals, touching on everything from reducing cancellations and no-shows to creating a seamless, value-driven patient experience. If you’re looking to optimize your practice’s business operations without compromising care, this episode is for you.
Chris emphasizes the need to go upstream in the patient journey, tackling uncertainty and setting clear expectations from the first point of contact. Whether you’re in private practice or a larger healthcare organization, this conversation will inspire you to rethink how your team communicates and connects with patients to drive both clinical and business success.
If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!
More shows like Whats Best For The Patient Is Best For Business
View all
The Amy Porterfield Show
4,562 Listeners
The Cash-Based Practice Podcast
124 Listeners
Just Fly Performance Podcast
367 Listeners
The Game with Alex Hormozi
4,269 Listeners
The P.T. Entrepreneur Podcast
246 Listeners
Physical Therapy Private Practice: Secrets of the Top 10%
79 Listeners
Private Practice Owners Club
58 Listeners
On Purpose with Jay Shetty
26,392 Listeners
The Practice Marketing Podcast
7 Listeners
The Clinic Boss Show
0 Listeners
The Dave Kittle Show
20 Listeners
The Financial Beast Podcast for Practice Owners
4 Listeners
Strata Studios
11 Listeners
Perform with Dr. Andy Galpin
1,151 Listeners
Will Power
10 Listeners