Gartner ThinkCast

By Gartner

Gartner ThinkCast puts you at the intersection of business and technology with insights from the top experts on how to build a more successful organization, team and career in the Digital Era. Join us... more

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The podcast currently has 413 episodes available.

Best of Gartner ThinkCast

The most played episodes among Podcast App listeners.

Number 1: AI Ethics Explained: Preparing for the Human-AI Future
AI adoption is accelerating. But are organizations moving just as fast on AI ethics? In this episode of ThinkCast, Gartner Senior Principal Analyst Shanna Grafeld explores why AI ethics has become a business imperative, not just a technology concern. From human rights risks and workforce trust to governance, accountability and the evolving human-AI relationship, hear how leaders can stay ahead of AI challenges before they become costly problems. You'll learn: Why AI ethics is shifting from a compliance issue to a strategic business priority The human rights and trust risks organizations should be evaluating today How leaders can encourage AI adoption without creating overdependence What effective AI governance looks like in practice Dig deeper: Become a client to learn more about AI ethics Join us at Gartner IT Symposium/Xpo™ See why Gartner is the world authority on AI Timestamps: (00:42) Why AI ethics is now a business issue (02:31) Lessons from past technologies (04:40) Rethinking the human-AI relationship (09:50) Increase capability, not reduce accountability (12:20) The fears leaders should take seriously (15:00) Addressing workforce anxiety (19:52) Building proactive AI guardrails (28:24) The biggest challenges ahead (31:10) Where leaders should start today
September 03, 202638min
Number 2: The Executive's Guide to Shaping Your Brand and Reputation
Strong execution might earn results, but it doesn't automatically build influence. In this episode of ThinkCast, Gartner Vice President Analyst Rob O'Donohue explains why CIOs can no longer afford to leave their leadership brand to chance. From understanding the difference between brand and reputation to diagnosing when a reset is needed, Rob shares a practical "4D" Framework to help leaders intentionally shape how they're perceived and trusted across the organization. You'll learn: Why "doing a great job" is no longer enough to build executive influence The difference between brand and reputation, and why both matter The three events that signal it's time for a leadership brand reset How CIOs can use feedback, GenAI and behavior change to strengthen their reputation What it takes to turn a desired leadership brand into a lasting perception Dig deeper: Become a client to learn more about building your brand Join us at Gartner IT Symposium/Xpo™ See why Gartner is the world authority on AI Timestamps: (00:00) Understanding the difference between brand and reputation (03:44) The 4D Framework for shaping executive perception (08:53) How GenAI can help strengthen your executive brand (12:00) Identifying gaps between perception and reality (18:36) Turning your brand strategy into daily habits (22:10) Why reputation changes more slowly than behavior (24:22) How to protect and sustain your executive reputation (27:16)The first step to building a stronger executive brand
September 17, 202631min
Number 3: Start With AI Literacy: Why Most Leaders Are Missing the Point
AI isn't failing. AI literacy is. Nearly half of CEOs say their AI investments are breaking even at best. In this episode of ThinkCast, Gartner Distinguished Vice President Analyst Mandi Bishop explains why the biggest barrier to AI value isn't the technology — it's people's ability to work effectively with it. Learn how critical thinking, prompt discipline and AI literacy can improve adoption, reduce risk and unlock better business outcomes. You'll learn: Why AI literacy — not more AI tools — is the foundation for AI success How prompt discipline can improve output quality and reduce AI costs The critical thinking skills employees need to work effectively alongside AI Practical steps leaders can take to drive sustained AI adoption and value Dig deeper: Become a client to learn more about AI literacy Attend a Gartner CIO Conference near you See why Gartner is the world authority on AI Timestamps: (00:00) Intro (02:22) The hidden risks of low AI literacy (05:30) Why leaders keep buying more tools (08:40) Who owns AI literacy? (09:50) Building an AI-literate workforce (15:50) Why AI literacy affects everyone (21:20) Making AI literacy stick (25:16) The first step leaders should take
July 23, 202629min
Number 4: How Executives Actually Talk About AI
In this episode of Gartner ThinkCast, we explore how executive conversations about AI are rapidly evolving — and why focusing on ROI alone is no longer enough. Drawing from his standout session from Gartner CIO Leadership Forum, VP Analyst Nate Suda unpacks three distinct C-suite perspectives shaping AI strategy today: value, workforce and operating philosophy. You'll learn: The three critical AI conversations happening across the C-suite Why ROI is no longer a sufficient measure of AI success How "human-plus" work and shifting team boundaries are reshaping the organization What defines an AI-shaped enterprise and how to start thinking like one Dig deeper: Learn how to communicate AI's value Attend a Gartner CIO Conference near you See why Gartner is the world authority on AI
June 25, 202628min
Number 5: Turn AI Promises Into Measurable Business Outcomes
Executives are asking the same question in 2025: Where is the value AI was supposed to deliver? In this episode of ThinkCast, Gartner experts Mary Mesaglio and Rita Sallam outline how leaders can define, measure and maximize AI value across the enterprise. From productivity gains that don't translate directly to financial returns, to high-stakes bets that could rewrite industry rules, they explain why leaders must manage AI investments as a balanced portfolio — spanning return on investment, return on employee and return on the future. Tune in to discover: Why productivity leakage hampers measurable value How to structure AI investments across ROI, ROE and ROF The differences between Defend, Extend and Upend use cases Why AI-ready data, governance and business change are critical Dig deeper: Buy tickets to Gartner IT Symposium/Xpo Watch the full webinar on AI value Become a client to try out AskGartner for more trusted insights
September 30, 202525min