AI transformation is moving faster than any prior technology shift, but Joe Atkinson argues the real challenge isn’t technical—it’s human. Drawing on his experience leading AI strategy at PwC, Atkinson explains why empathy, listening, and clarity are now core leadership capabilities, not soft skills. He outlines how leaders must balance speed with trust, avoid over-reliance on consensus, and invest in continuous learning to keep pace with change. The conversation also explores why most organizations struggle to capture ROI from AI—and what top performers do differently. Ultimately, leadership determines whether AI becomes a productivity tool or a true driver of transformation. Listen to explore how to lead through disruption while building capability, confidence, and performance.

 

FranklinCovey’s world-class learning solutions—delivered Live-Online, On Demand, or Live In-Person—are designed to build exceptional leadership skills and enrich your culture at every level of your organization.

 

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