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NARPM Radio episodes

  • AI in Property Management: Trend or Transformation?

    Sept. 24, 2025

    In this episode, host Pete Neubig sits down with Alex Karafiloff of Inspection Express to explore how AI-powered 360° inspections are transforming property management. From reducing inspection times and eliminating security deposit disputes to empowering tenants with self-guided inspections and integrating directly with platforms like Rentvine and Rent Manager, AI 360 is helping managers scale smarter. Pete and Alex also dive into the industry's future: where AI and remote teams handle the admin work, and property managers elevate into true asset managers, building stronger client relationships and driving growth.

     

    36 min
  • Transitioning from Property Manager to Asset Manager

    Sept. 17, 2025

    In this episode, host Pete Neubig talks with Courtney Parks of Allegiance Property Management about her shift from property manager to asset manager. Courtney shares how restructuring her team, leveraging automation, and focusing on client fit transformed her business into a more profitable and sustainable operation.

    38 min
  • Sales Cures All, But People Build the Business: Hiring Smarter in Property Management

    Sept. 10, 2025

    Hiring the right people can make or break a property management business. In this episode, host Pete Neubig sits down with Dylan Scroggins of Kalmar Group to break down the essentials of a strong hiring process. From always-be-recruiting strategies to structured interview stages and cultural fit assessments, they share practical steps that help property managers attract top talent, avoid costly misfires and build thriving teams.

    41 min
  • Build a Championship Team with Robert Rowell

    Sept. 3, 2025

    Robert Rowell, former President of Basketball Operations for the Golden State Warriors, joins host Pete Neubig to discuss the importance of leadership and communication in your company to build a world-championship organization.

    39 min
  • From Overwhelm to Ownership: Strategies to Make Property Management Work for You

    Aug. 27, 2025

    In this episode, Preston Walls joins host Pete Neubig to share how property managers can move beyond the day-to-day overwhelm and start building true wealth through ownership. Preston breaks down the systems and strategies that reduce stress, improve team performance and create more profitable, scalable businesses. From rethinking growth beyond just door count to structuring operations for sustainability, this conversation offers practical takeaways for NARPM Members who want to make property management easier and far more rewarding.

    47 min
  • How to Sell Your Property Management Company to the Right Buyer

    Aug. 20, 2025

    In this episode, Grandview Peak Capital founder and principal Eddie Ovey shares exactly what property management business owners should know before selling, from identifying the right buyer to navigating the transition process smoothly. Drawing on his Harvard MBA background and hands-on approach to acquisitions, Eddie reveals what makes a PM company attractive, the key steps in due diligence, and how cultural fit can make or break a deal. Whether you’re considering selling now or in the future, you’ll gain insider strategies to maximize your company’s value and ensure a seamless handoff.

    48 min
  • Protecting Owners Without Pricing Out Tenants: Derek Morton’s Data-Driven Approach

    Aug. 13, 2025

    In this episode, host Pete Neubig sits down with Derek Morton, owner and principal broker of Netgain Property Management Services, LLC, to explore how data and empathy reshape property management policies. Derek shares how he's moved away from rigid income and deposit requirements by introducing innovative deposit alternatives that protect owners and tenants. He dives into how real-world financial pressures force the industry to adapt, the potential for truly helpful resident benefit packages, and why housing stability is crucial to broader social wellbeing. 

    55 min
  • Cracking the Code on Short-Term Rentals: Systems, Pricing, and Global Teams

    Aug. 6, 2025

    In this episode, host Pete Neubig sits down with Tim Hubbard, founder of Corzly, a short-term rental management company explicitly built for investors. Tim shares how Corzly helps clients maximize returns with dynamic pricing tools, 24/7 virtual teams, and streamlined guest verification systems. They discuss the surprising durability of STR units, the advantages of review-based guest screening, and why innovative revenue management is the key to outperforming in any market. Whether you’re managing one property or scaling globally, this episode reveals how to run short-term rentals like a pro.

    42 min
  • From AI to EOS: Tools and Mindsets That Power High-Performing PM Teams

    July 30, 2025

    In this value-packed episode, host Pete Neubig talks with Inaas Arabi, MBA, CEO of Block & Associates Realty, about how to scale a property management business the right way. Inaas shares how Block uses tech stacks, AI, and custom-built workflows to reduce work order volume, streamline communication, and enhance operational efficiency. They dive into the importance of building capacity before taking on growth, how international team members can expand PM bandwidth, and the role of systems like EOS and ticketing tools in driving performance.

    49 min
  • Vision, Accountability, and Health: Scaling with Purpose in Property Management

    July 23, 2025

    In this episode, host Pete Neubig sits down with Peter Hernandez to explore how property management companies can drive real growth through vision alignment, leadership assessments, and systemized accountability. Peter shares how his team uses structured meetings, performance tracking, and business health assessments to reduce churn and increase engagement. They also discuss how focusing on both physical and mental wellness has transformed their culture and retention.

    54 min

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