There are two types of thinking necessary in becoming a successful community manager. However, most business owners only look for one type of thinking until their business grows and they realize something is missing. In this episode, Shana talks about the two types of thinking you need to have an amazing community manager inside of your business.

Key Takeaways:

Intro (00:00)

Qualities of a Community Manager (00:42)

What is Operational Thinking? (01:10)

What is Strategic Thinking? (02:52)

Two Kinds of Cooks (06:05)

Episode Wrap-up (08:57)

Additional Resources

Learn how to work with Shana: www.shanalynn.com 

Learn more about Shana’s Community Training Program: www.communitycultivated.com

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

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