Listen up online business owners! If you're struggling with the operational side of your business, join our conversation with Natalie Gingrich where we discuss how to maximize operations, especially when starting small and growing big.  Natalie is the founder of The Ops Authority, and has 15 years of corporate operations experience with Fortune 150 companies. She's a natural at creating systems and processes and mentoring women in operations and administration. You don’t want to miss all she has to share! 

Key Takeaways:

Intro (00:00)

Natalie’s favorite community (01:57)

Natalie's operations role and what they do within a company (05:57)

What is the ideal time for a business owner to consider hiring an operations manager? (10:50)

When is it time to hand this piece to someone other than the community manager? (15:48)

As a business owner, what can you expect when bringing in a full-time or fractional person? (19:42)

Episode wrap-up (30:22)

Additional Resources:

Natalie’s website: www.theopsauthority.com

Learn more about the Director of Operations Certification program: https://theopsauthority.com/get-certified/

The Ops Insiders Facebook Group:  https://www.facebook.com/groups/opsinsiders

Learn how to work with Shana: www.shanalynn.com 

Learn more about Shana’s Community Training Program: www.communitycultivated.com

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

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