The Modern Hairstylist ™ Podcast

Rethinking Retention and Thriving with Low-Return Clients


Listen Later

Retention isn’t a one-size-fits-all concept, especially for hairstylists running unique business models. In this episode of The Modern Hairstylist Podcast, we’re challenging the traditional ideas of success and diving into why a low-retention clientele doesn’t have to mean low revenue—or failure. If you’ve ever wondered how to make the most out of clients who only see you once or twice, this episode is for you.

What You’ll Learn in This Episode:

  • The Real Deal on Retention: Why retention rates vary across different business models and why that’s okay.
  • The Risks and Rewards of Low Retention: What makes this business model both exciting and challenging.
  • How Retention Impacts Growth: The overlooked connection between retention and key decisions like pricing and marketing.
  • Rethinking Client Value: Why focusing on frequency isn’t the only way to build a successful hairstyling business.

Why It Matters:
For stylists specializing in high-ticket services, major transformations, or clients with low-frequency needs, traditional retention metrics might not tell the whole story. It’s time to rethink the numbers and focus on strategies that make sense for your unique business.

Learn why client retention isn’t the ultimate measure of success and discover the surprising ways you can build stability, boost income, and reduce stress—even with clients who rarely return.

Who This Episode is For:

  • Hairstylists running low-retention models like transition services or high-maintenance transformations.
  • Stylists wondering if their low client return rates are a red flag or just part of the game.
  • Anyone ready to break free from outdated retention myths and embrace a modern approach to business.

Don’t Miss:
Hunter’s insights into how to shift your mindset about retention and redefine what success looks like for your business.

Tune in to The Modern Hairstylist Podcast for actionable strategies, empowering advice, and a fresh perspective on retention.

Let's connect on Instagram!

Join us on the Modern Hairstylist Tour!

...more
View all episodesView all episodes
Download on the App Store

The Modern Hairstylist ™ PodcastBy Hunter Donia

  • 4.9
  • 4.9
  • 4.9
  • 4.9
  • 4.9

4.9

133 ratings


More shows like The Modern Hairstylist ™ Podcast

View all
Love Life With Matthew Hussey by Matthew Hussey

Love Life With Matthew Hussey

2,698 Listeners

Destroy The Hairdresser by Destroy The Hairdresser

Destroy The Hairdresser

140 Listeners

Cara Says It All by Cara Alwill

Cara Says It All

1,341 Listeners

The Rachel Hollis Podcast by Three Percent Chance

The Rachel Hollis Podcast

16,738 Listeners

Thriving Stylist Podcast by Britt Seva

Thriving Stylist Podcast

2,100 Listeners

On Purpose with Jay Shetty by iHeartPodcasts

On Purpose with Jay Shetty

26,908 Listeners

the bossbabe podcast by Natalie Ellis

the bossbabe podcast

1,958 Listeners

No Stylist Left Behind by Nina Tulio and J Ladner

No Stylist Left Behind

107 Listeners

Gina Bianca Podcast by Gina Bianca

Gina Bianca Podcast

242 Listeners

Successful Hairstylists: Your Guide to Getting More Salon Clients by Ren Lopa

Successful Hairstylists: Your Guide to Getting More Salon Clients

17 Listeners

The Hairstylist Rising Podcast by Jodie Brown

The Hairstylist Rising Podcast

45 Listeners

Financial Feminist by Her First $100K | YAP Media

Financial Feminist

6,308 Listeners

The Messy Hairstylist by Kelsey Morris & Abby Warther

The Messy Hairstylist

45 Listeners

The Mel Robbins Podcast by Mel Robbins

The Mel Robbins Podcast

19,549 Listeners

A Really Good Cry by iHeartPodcasts

A Really Good Cry

254 Listeners