The Modern Hairstylist ™ Podcast

Rethinking Retention and Thriving with Low-Return Clients


Listen Later

Retention isn’t a one-size-fits-all concept, especially for hairstylists running unique business models. In this episode of The Modern Hairstylist Podcast, we’re challenging the traditional ideas of success and diving into why a low-retention clientele doesn’t have to mean low revenue—or failure. If you’ve ever wondered how to make the most out of clients who only see you once or twice, this episode is for you.

What You’ll Learn in This Episode:

  • The Real Deal on Retention: Why retention rates vary across different business models and why that’s okay.
  • The Risks and Rewards of Low Retention: What makes this business model both exciting and challenging.
  • How Retention Impacts Growth: The overlooked connection between retention and key decisions like pricing and marketing.
  • Rethinking Client Value: Why focusing on frequency isn’t the only way to build a successful hairstyling business.

Why It Matters:
For stylists specializing in high-ticket services, major transformations, or clients with low-frequency needs, traditional retention metrics might not tell the whole story. It’s time to rethink the numbers and focus on strategies that make sense for your unique business.

Learn why client retention isn’t the ultimate measure of success and discover the surprising ways you can build stability, boost income, and reduce stress—even with clients who rarely return.

Who This Episode is For:

  • Hairstylists running low-retention models like transition services or high-maintenance transformations.
  • Stylists wondering if their low client return rates are a red flag or just part of the game.
  • Anyone ready to break free from outdated retention myths and embrace a modern approach to business.

Don’t Miss:
Hunter’s insights into how to shift your mindset about retention and redefine what success looks like for your business.

Tune in to The Modern Hairstylist Podcast for actionable strategies, empowering advice, and a fresh perspective on retention.

Let's connect on Instagram!


...more
View all episodesView all episodes
Download on the App Store

The Modern Hairstylist ™ PodcastBy Hunter Donia

  • 4.9
  • 4.9
  • 4.9
  • 4.9
  • 4.9

4.9

128 ratings


More shows like The Modern Hairstylist ™ Podcast

View all
Well-Oiled Operations with Stacy Tuschl by Stacy Tuschl

Well-Oiled Operations with Stacy Tuschl

506 Listeners

Destroy The Hairdresser by Destroy The Hairdresser

Destroy The Hairdresser

141 Listeners

The Goal Digger Podcast by Jenna Kutcher

The Goal Digger Podcast

12,068 Listeners

The Rachel Hollis Podcast by Three Percent Chance

The Rachel Hollis Podcast

16,668 Listeners

Thriving Stylist Podcast by Britt Seva

Thriving Stylist Podcast

2,093 Listeners

Frugal Friends Podcast by iHeartPodcasts and Jen Smith & Jill Sirianni

Frugal Friends Podcast

1,183 Listeners

No Stylist Left Behind by Nina Tulio and J Ladner

No Stylist Left Behind

107 Listeners

The In Demand Hairstylist Podcast by Kristen Varoli

The In Demand Hairstylist Podcast

70 Listeners

Gina Bianca Podcast by Gina Bianca

Gina Bianca Podcast

244 Listeners

Successful Hairstylists: Your Guide to Getting More Salon Clients by Ren Lopa

Successful Hairstylists: Your Guide to Getting More Salon Clients

18 Listeners

The Starting Messy Podcast by Misty Jayne

The Starting Messy Podcast

40 Listeners

The Hairstylist Rising Podcast by Jodie Brown

The Hairstylist Rising Podcast

46 Listeners

Dear Gabby by Dear Media

Dear Gabby

6,085 Listeners

The Messy Hairstylist by Kelsey Morris & Abby Warther

The Messy Hairstylist

4 Listeners

The Mel Robbins Podcast by Mel Robbins

The Mel Robbins Podcast

19,372 Listeners