First, we will be discussing the benefit of creating unique thank you cards for your referral sources to encourage them to refer you again. I will also explain what makes a touchpoint meaningful and powerful enough to encourage referrals in the future without coming across as over-the-top or a bribe. Next, we will discuss the different stages clients go through and the various touchpoints that will be associated with each stage. Remember, it’s up to you to take control and grow your business.

Resources and links mentioned in this episode can be found on the show notes page at www.staceybrownrandall.com/210  

Think of the beginning of your business, that very first year. Now imagine that you were able to triple it within the first two years of running it. Wouldn’t that be incredible? In this episode, I will be talking to my client, Angela Cisneros, about how she did just that.

Resources and links mentioned in this episode can be found on the show notes page at www.staceybrownrandall.com/209 

Making mistakes is unfortunately a big part of life. If you’re a business owner, making mistakes is an important part of that too. However, if there is a way for me to prevent you from making the same mistakes others have made, then I want to help you as best as I can. So, in this episode, I will be sharing common mistakes referral ninja beginners make and how you can avoid them in the future.

Resources and links mentioned in this episode can be found on the show notes page at www.staceybrownrandall.com/208 

Referral-proofing your business is a little bit like weatherproofing your home. You’re trying to keep the less desirable things out and the more desirable things in, but ultimately, it’s all about protection. In this episode, I am going to be sharing two very impactful client stories that come to mind when I think about referral-proofing your business, and three ways to referral-proof your business today.

Resources and links mentioned in this episode can be found on the show notes page at www.staceybrownrandall.com/207   

Oh, the networking group. They can be the fishing net that feeds you—or the dreaded time drain where you question its very existence. Have you ever been in that boat? If you’ve ever thought about building your own networking group because the available networking groups in your area just aren’t working for you, then this episode is for you.

Resources and links mentioned in this episode can be found on the show notes page at www.staceybrownrandall.com/206  

When you generate referrals naturally, you get to avoid manipulation, incentivizing, and of course, the actual ask. However, when I tell people not to ask for referrals, they often pause and ask for more information. So, that is exactly what I will be giving you today.

Resources and links mentioned in this episode can be found on the show notes page at www.staceybrownrandall.com/205  

Today we’re talking all about everybody’s favorite topic: metrics! No matter how much you love (or loathe) metrics, get ready to dive into them because they are such an important piece for any small business.

Resources and links mentioned in this episode can be found on the show notes page at www.staceybrownrandall.com/204

So what exactly do we mean when we talk about your business's communities—and how can we break them down so that we can make decisions based on them? That’s what we will be discussing in this episode.

Resources and links mentioned in this episode can be found on the show notes page at www.staceybrownrandall.com/203 

Businesses thrive or die based on the communities they surround themselves with. So, have you ever thought about your business’s communities?

Communities are all about connections. Without these solid connections, it can be hard to keep your business growing. Erica Young is a life-long observer and student of networks. She brings those learnings to Anthemis as the Head of Community and Network and applies these principles to drive portfolio company growth, harnessing the power of the Anthemis network to cultivate change in the financial system.

Also the founder of The Reliants Project, Erica joins the show today to discuss the power of networks and how these networks influence our well-being, relationships, and communities.

Resources and links mentioned in this episode can be found on the show notes page at www.staceybrownrandall.com/202   

All businesses evolve in some way. What you offer, how you offer your services, what your area of expertise is—we all level up, get clarification, and grow. It’s inevitable that at some point in your business ownership journey, your business will change. It can be frightening when you are in the thick of it, but it’s an important process for you to undertake.

So, how can you recognize when you and your business are ready to undergo an evolution? And how can you help your business along in this evolution? After going through multiple significant business evolutions myself, I'm going to be sharing my framework with you today, so make sure to tune in!

Resources and links mentioned in this episode can be found on the show notes page at www.staceybrownrandall.com/201