How can leaders can bridge cultural divides, welcome diverse team members, and cultivate respectful conversations? How can you be civil with uncivil people? These are some of the questions that Dr. Shaun Carver, Executive Director of International House at UC Berkeley, answers in this episode. He’s spent over two decades leading in global education, from China to California, creating spaces where people from all backgrounds and cultures can connect, communicate, and thrive.
In this episode, you’ll discover:
03:24 Experiences in China and joining international house
04:19 Learning from cultural communication missteps
05:27 Civility and respect in disagreement in a diverse environment
08:35 The food strategy in connecting diverse people
12:43 The secret to not feeling offended
14:18 Ideas to seek out diverse interactions beyond comfort zones
17:27 Why a mission statement doesn't create a culture that bridges team divides
20:45 How smart leaders hire even smarter people and invite challenge and dissent
25:57 How to not censor free speech yet ensure civility
29:35 Conflict comes from not understanding others
30:15 Why hating a person is harter than hating a label
32:35 How to be civil with uncivil people
34:33 When is it appropriate to speak about taboo topics like politics, religion, and cultures
37:07 Why hatred comes from opinions based on ignorance, not experience (and how to fix that)
✅ About Dr. Shaun Carver: Dr. Shaun Carver, Executive Director and CEO, International House at UC Berkeley. With over 20 years of experience in international education and higher learning, Shaun is the Executive Director and CEO of International House at UC Berkeley, a renowned institution that fosters intercultural respect and understanding among people from around the world. Prior to I-House he served as Assistant Dean for Graduate Programs in the Rady School of Management, UC San Diego (2017–2020) and as Executive Director of the Hult International Business School (Boston, New York, San Francisco, Shanghai; 2013–2017), where he oversaw 750 students representing 82 countries. Before that he served in leadership positions in institutions of international higher education in China (2002–2013) at the University of International Business and Economics in Beijing, Tsinghua University, and the Sino-British College of the University of Shanghai Science and Technology (USST). He holds a Doctor of Education in Organizational Change and Leadership from the University of Southern California and an MBA from California State University San Marcos.
https://www.linkedin.com/in/shauncarver/
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