Come to a Dehoarding Accountability Zoom Session: http://www.overcomecompulsivehoarding.co.uk/ticketSubscribe to the podcast: https://www.overcomecompulsivehoarding.co.uk/subscribePodcast show notes, links and transcript: http://www.overcomecompulsivehoarding.co.uk/ In this episode, I'm joined by Jasmine Sleigh, professional declutterer, as we discuss the daunting first steps of reaching out for professional help in tackling hoarding. Jasmine shares insights into what prompts individuals to make that initial call and the courage it takes, alongside practical strategies for working with organisers. Tune in for a thoughtful conversation on overcoming fears and building trust for positive change in managing clutter.
Inviting Professional HelpJasmine explains common motivators for people to seek helpSpecific incidents or realisations prompting actionExample scenarios like misplaced items or repairsThe Initial Call to a Professional OrganiserWhat typically prompts the call for professional helpJasmine's perspective on admiration for those who reach outThe importance of taking calls seriously and with empathyEngaging with Potential ClientsApproach to initial conversations with potential clientsBuilding trust and understanding the client's situationEstablishing client needs and potential outcomesAssessing the Client’s HomeHow Jasmine gathers information about the client's homeImportance of assessing without judgmentConsidering client interaction with their items and living spaceProfessional Organiser-Client DynamicsRespecting clients’ preferences and leading decisionsBalancing professional insight with client autonomyWorking towards the client's goals and prioritiesProcess from Inquiry to Working TogetherSteps from initial inquiry to in-home visitManaging client expectations and realitiesEnsuring client comfort and readinessIn-Home Visit ExperienceJasmine’s mindset and approach during a home visitAvoiding overwhelm and maintaining professionalismLogistical and emotional assessments of the client’s environmentJudgment and Perception in the Decluttering ProcessBeing conscious of non-verbal cues and judgments perceived by clientsStrategies for maintaining client comfort and trustDetermining Fit and ReferralsAssessing fit between client and professional organiserReferring clients to other professionals when appropriateDealing with Client Motivations and External PressuresAddressing clients seeking help due to external pressuresFinding a balance between urgency and client readinessEnsuring Positive Outcomes and Encouraging Future EngagementCreating a sense of achievement for the clientFostering positive experiences to encourage future self-helpChallenges and Responsibilities of Professional OrganisersEthical responsibilities and managing client expectationsBuilding trust for effective collaborationPersonal Reflections and Habits for Mental HealthJasmine shares personal habits that support her mental healthReflection on the importance of reading and self-care activities