12 Simple Words (12 Simple Words...Foundation) by John W Kennedy

https://www.amazon.com/12-Simple-Words-Foundation/dp/B0DG7ZGD3S

One of the things that drives John W. Kennedy the craziest and increases his personal cynicism is the fact that we do not communicate anymore. This sounds odd in a world full of communication devices, but 'talking at' is not 'talking with' others. We always look to find someone to blame instead of listening and trying to understand another's POV. Most of the time, blame is never the answer needed to act, but something to deal with after the solution is found. Debate and arguments have value when they do not become personal. He has changed his approach many times in life, when someone convinced him of a better solution. We must stop making broad assertions and assumptions based on factors out of one's own control. We need to decide that groups are made up of individuals that have differing life experiences. We can embrace and learn from many.