Ever find yourself in an argument where the other person gets defensive, no matter what you say?

In this episode, I’m sharing 3 easy phrases that can help you calm things down and handle defensive behavior—even when tensions are high.

Plus, I’ll show you how small changes in your approach can turn defensive reactions into productive discussions.

These strategies will help you manage conflict, defuse defensiveness, and stay in control of any tough conversation.

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No matter what you say, a narcissist either wants praise or want to provoke you into frustration.

It’s a tricky game—but there’s a way to handle it without getting pulled into the mess.

In this episode, I’m sharing 3 key strategies for talking to narcissists while keeping your cool and staying in control of the conversation.

Plus, I’ll explain how you can flip the script to make sure the conversation stays productive and doesn’t escalate into conflict.

Like what you hear? Subscribe to this podcast and leave a 5-star review.

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You want to advocate for yourself more.

But you’re not sure how to do that.

You know you deserve to be heard, but finding the right words—and the confidence to say them—can be tough.

In this episode, I’ll show you 3 simple strategies to stand up for yourself.

Plus, I’ll reveal how to choose your battles wisely, the power of dropping disclaimers, and how to say “no” without feeling the need to justify it.

These strategies will help you assert your worth, set clear boundaries, and navigate difficult conversations with confidence.

Like what you hear? Subscribe to this podcast and leave a 5-star review!

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We all have moments where our emotions get the best of us.

Maybe it’s a tough conversation at work or a heated discussion at home. If you want to have more effective communication, you must increase your emotional intelligence.

In this episode, I’ll show you 3 simple steps to help you control your emotions and communicate how you’re feeling and what you need.

Plus, I’ll answer a listener’s question about dealing with that one person who always gets under your skin. I’ll also point out common mistakes to avoid when emotions are high, so you can keep your talks on track and effective.

Like what you hear? Subscribe to this podcast and leave a 5-star review!

____________

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You’re in a heated argument, and suddenly, tears start to well up. No matter how hard you try, you can’t stop them from falling. What do you do when you cry during an argument?

In this episode, I’m revealing 3 simple rules you must follow when you cry in an argument. These strategies will help you maintain your composure, communicate effectively, and keep the conversation on track.

Plus, I’ll talk about common mistakes people make when emotions run high and how you can avoid them to stay in control and get your point across.

Like what you hear? Subscribe to this podcast and leave a 5-star review.

____________

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Ever received an apology that didn’t feel genuine? How do you react and what do you say?

In this episode, I’m revealing 3 types of bad apologies and how you need to respond.

When you use these 3 strategies to deal with bad apologies, you’ll get the accountability you deserve without making things worse.

You can stand up for yourself and keep the conversation respectful. I’ll teach you how in this episode.

Like what you hear? Subscribe to this podcast and leave a 5-star review.

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Want to book Jefferson to speak? Click here to contact his team.

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You want to handle interruptions kindly, but you're not sure how to assert yourself without escalating the situation.

In this episode, I'm revealing 3 simple ways to handle interruptions effectively. These strategies will help you maintain control of the conversation and make sure your voice is heard.

Plus, I share common mistakes people make when dealing with interruptions and how to avoid them.

You can stand up for yourself while keeping the conversation productive and respectful. This episode will show you how.

Like what you hear? Subscribe to this podcast and leave a 5 star review.

———

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Want to book Jefferson to speak? Click here to contact his team.

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How should you respond to rude comments? Do you say something? And if so, what do you say?

In this episode, I’m revealing 3 ways to respond to rude comments.

Plus, I’m sharing a few common mistakes to avoid that can make these interactions worse instead of better.

You can turn a potentially negative encounter into a constructive one. I’ll show you how in this episode.

Like what you hear? Subscribe to this podcast and leave a 5 star review.

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You want to sound more assertive. But you’re not sure what to say or how to say it.

In this episode, I’m revealing 3 simple ways to instantly sound more assertive.

These are easy phrases you can say to sound more confident and communicate your needs clearly.

Plus, I share several common mistakes people make when trying to be assertive and how to avoid them. So you stand up for yourself and keep your conversations respectful and productive.

Like what you hear? Subscribe to this podcast and leave a 5 star review.

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Need to have a difficult conversation, but you're not sure what to say or how to say it?

In this episode, I’m revealing 3 simple steps to confidently approach your next hard conversation.

I'll guide you through the exact words to use, how to maintain your composure, and make sure your message is heard.

Plus, I share several phrases you must avoid to keep the conversation productive and respectful.

Like what you hear? Subscribe to this podcast and leave a 5 star review.

———

Pre-Order my book The Next Conversation

Want a FREE communication tip each week? Click here to join my newsletter.

Watch my podcast on YouTube

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Learn more about your ad choices. Visit megaphone.fm/adchoices