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âI feel like weâve got our shit together, but at the same time I feel like weâre only just starting...â
Welcome back to The Marketing Hustle, the podcast that breaks through the faff and hears from top marketers and Founders about what it takes to survive start up life.
This week, we spill the tea with Emilie Holmes, Founder of Good & Proper. Good & Proper was created to offer tea-drinkers the same quality experience that coffee-junkie folk across the UK love.
They have a range of award-winning teas available online, delivered direct to your door⌠and youâve probably sipped on their brews in a cute indie cafe somewhere.
Since 2013, they have made âdoing things properlyâ their brand ethos, from sourcing the best tea leaves to becoming a B-corp biz⌠Founder, Emilie has been on quite the journey!
Tune in to peel back the layers of start up life, from marketing on a budget to navigating difficult conversations, and of course⌠getting the best from your brew.
A slice of what youâll discover:
- How Good & Proper grew as a sustainable business
- The importance of a strong team structure
- Shaking up the tea industry
There are plenty of mentorship gems to pick up in this chat, so letâs pop the kettle on and get stuck inâŚ
AND if you enjoy the episode, please leave us a review! It helps more than you know.
Chapters:
[2:15] Start up story: Selling tea from a van
[5:55] The power of focussing on less
[11:23] Creating an appetite for good tea
[17:08] Bringing purpose to activations
[23:39] Anxieties around growing a team
[29:05] Investments and whatâs gone wrong
[34:47] Reframing failure with Lottie
[40:30] Being realistic with your brand goals
[46:55] The problem with female empathy
[49:49] Discovering leadership styles
[52:11] Navigating mum and entrepreneur life
[58:16] A quest for bringing magic to marketing
Connect with Emilie: https://www.linkedin.com/in/emilieholmes/
Explore Good + Proper: https://www.goodandpropertea.com/
Follow your host, Lottie Unwin: https://www.linkedin.com/in/lottie-unwin-she-her-7b577742/
Join the UpWorld community: https://up-world.co/
In this episode of The Marketing Hustle, Lottie interviews Lee Thompson, CMO and Founder of Flash Pack, an award-winning adventure travel company that brings together solo travelers in their 30s and 40s. They discuss the journey of Flash Pack, the challenges they faced, and the lessons they learned. They also talk about the marketing strategies they employed, the disruption they brought to the travel industry, and their plans for future growth. Lee shares his insights on leadership, hiring, and standing out in marketing.Â
Takeaways:
Flash Pack was born out of a unique business idea and grew rapidly through innovative marketing strategies.
The journey of Flash Pack has been a roller coaster ride, with highs and lows, but they have learned valuable lessons along the way.
Marketing is not just the responsibility of the marketing team; it should be integrated into every aspect of the business.
Standing out and being different is crucial in marketing, and candidates should showcase their creativity and unique ideas during interviews.
Scaling a business in America can be challenging, and seeking advice and insights from others who have gone through a similar experience can be helpful
Chapters
00:00: Introduction and Background
01:00: The Birth of Flash Pack
03:22: The Journey and Getting Stuff Done
06:36: Marketing Challenges and Lessons
13:10; The Roller Coaster of Flash Pack
17:05: Marketing Strategy and Growth
19:00: Leadership and Hiring
22:11: Disrupting the Travel Industry
23:38: Challenges and Future of Flash Pack
25:46: Marketing in America
28:38: Future Growth and Hiring
29:08: Standing Out in Marketing
31:00: Vulnerability and Honesty in Interviews
32:54: Scaling a Business in America
Barney Mauleverer, Co-Founder of Fuel 10k, is sharing his years of knowledge on how you get a business off the ground.Â
In this episode, Barney and Lottie discuss the importance of product-market fit, branding, and marketing at the point of purchase. Barney shares lessons learned from failures and the influence of becoming a B Corp. Overall, the conversation highlights the challenges and successes of entrepreneurship and the importance of strategic decision-making.Â
Barney also talks about the process of stepping back and how his ego handled the journey. He shares his realisation of being a generalist and the importance of surrounding oneself with specialists. Also explaining the strategy of handing over to a slicker team and creating opportunities for wannabe entrepreneurs.
Takeaways
Alex, the co-founder and CEO of Dash Drinks, provides insights into Dash's mission-driven approach, creative marketing strategies, and commitment to addressing food waste while also achieving commercial success.
From farming to tackling the government on mandatory food waste reporting for companies. Dash has evolved massively over time, from humble beginnings with basic products and minimum viable products to viral out-of-home campaigns that inadvertently gained attention due to a controversial image.Â
Find out how Dash Drinks has made marketing and online sales work for them and helped a start-up go BIG.Â
How Volcano Coffee Works pioneered a premium sub-category
Emma Loisel, Co Founder and Chairman of Volcano Coffee Works on how to build a business and change the definition âgood coffeeâ. She talks about launching pods before the market was ready and why your caffeine from the supermarket isnât what you think it isâŚ
A lot goes into building a brand, we all know that. But we never get to see the many small steps that led to success; the first social campaigns, establishing a tone of voice and the marketing strategies that worked or didnât. Sure, we might hear about the founding story or the huge campaigns years later that caught our attention. But what about the in between?
In this series Lottie Unwin, Founder of the Copy Club, explores the steps along the way.
The strategies, hustle and hard work that got some of our favourite brands their first 10,000 customers.
Find out more at: thecopyclub.co.uk
ATL media doesnât drive sales and is prohibitively expensive, right? Tom Lucas at Squadron Media says no. He covers the three most common f*ck ups when brands buy media, how marketers forget who their customer really is and argues that itâs not your creative that needs to change to increase revenue but your media strategy. Hit the subscribe button to not miss an episode.
Reach out on LinkedIn if youâd like to recommend a guest.Â
How Bold Bean Co reels get 100k impressions and more
Welcome back to The Marketing Hustle Season 5! In our debut episode, join my conversation with the Founder of Bold Bean Co (and the talk of the Marketing world right now), Amelia Christie-Miller. We discuss getting to 100,000 impressions per reel, how she revolutionised the bean brand into a trendy, culinary staple, her struggles with TikTok and much more.
Check them out on Instagram and TikTok at @boldbeanco
Thanks for listening and hit the subscribe button to not miss an episode!
If youâre interested in being a guest on the pod, drop an email to:
[email protected]
In this episode, we talk to Akin ONAL, the founder of Baby MORI, a leading D2C baby and toddler clothing brand that prioritises the use of organic fabrics and high-quality materials to promote family well-being. Akin's journey to success was far from typical, with a background in engineering, management consulting, and investment banking. But despite the odds, he managed to get his products in the hands of none other than Kim Kardashian herself! Tune in as Akin shares his unconventional path to marketing, the challenges he faced along the way, and the strategies that propelled Baby MORI to the top of the industry.Â
Lottie and Akin sit down to discuss:
The importance of learning over testing
How to ensure repeat customer purchases
The difference between between relationships and influencers
Hiring the perfect person for a startup and ensuring the correct cultural fit
Kara Rosen is the Founder and CEO of Plenish, a vision which was sparked by a gap in the market for healthy drinks and juices, once she moved from New York to London in 2012. Kara has gone from working at CondĂŠ Nast, to starting her own successful business to now figuring out what the next steps look like and how she can cater for those under-represented in her next venture.Â
In this episode, Lottie and Kara sit down to discuss:Â
Karaâs journey into starting her own business and how she began in the creative industry
How knowing the consumer is key
Making hard decisions regarding profit or productÂ
The personal journey of starting a business
What itâs like leaving a company you built
How the second chapter is better than the first
James Mishreki is the founder of Skin + Me, the brand thatâs on a mission to build an accessible way for people to achieve their skin goals with powerful personalised skincare. He then went on to found Life Supplies, where he continues to be CEO.Â
Within this episode Lottie and James discuss:Â
The importance of investing in brand
The trial and error involved in customer acquisition Â
Reducing the barrier to entryÂ
The story behind the Daily Doser
Creating a culture driven by customer insights
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