The Site Shed | #1 Podcast For Tradies & Contractors

Discover how service contracts can be a game-changer in boosting your business turnover by 25%! In this insightful episode, we delve into the world of service contracts and uncover strategies to leverage them for substantial business growth. We'll explore the nuts and bolts of effective service agreement implementation, sharing tips and tricks that have proven to yield significant turnover increases for contractors and field service businesses alike. Tune in to learn how to harness the power of service contracts for your business and witness a remarkable 25% growth in your turnover. Join us in this journey to financial success with service contracts!

Watch the video version of this podcast at https://youtu.be/VaN491bAtHw

Discussion Points:

02:35 Who is Michael Israel?
04:57 Extended service agreements increase overall costs.
07:10 Benefits of HVAC contracts for homeowners: peace of mind, guaranteed inspections, efficiency.
11:02 Advantages of scheduled maintenance prevent breakdowns.
14:32 Consistent revenue stream through planned service agreements.
18:29 Peace of mind when someone inspects problems.
20:22 Advantages of showcasing expertise in electrical space.
24:40 Flexible maintenance contracts cover different parts, hours.
28:14 Protection, discounts, inspections ensure reliable performance.
32:26 Service contracts generate steady revenue and prevent breakdowns.
34:08 Seeking feedback on implementing service and maintenance agreements.

Resources:

• Visit Zuper.co at https://www.zuper.co/
• Get in touch with at [email protected]
• Read our blog on this podcast here: https://www.thesiteshed.com/service-contracts-trade-strategy-michael-israel/

Your Next Step:

Join Tradie Academy, our free community packed with templates, checklists, and resources shared by podcast guests, coaches, and successful tradies.

👉 Join free and grab your next growth tool here: https://tradie.wiki/pod

Follow The Site Shed:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: Matt Jones
• Website: thesiteshed.com
• YouTube: @TheSiteShed

If you enjoyed this podcast and the series, please take 5 minutes to leave us a review:
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Discover the crucial HR compliance mistakes that trade businesses frequently make and how to avoid them. In this insightful video, we delve into the top five pitfalls that could cost your business dearly. From understanding legislation to proper documentation, we cover it all. Don't let HR compliance be your downfall. Watch now to safeguard your trade business from costly errors.

Watch the video version of this podcast at https://youtu.be/2IWT3TFvAFU

Discussion Points:
00:00:42 Tips for managing people effectively in HR.
00:05:29 Businesses facing underpayment claims cost millions, HR knowledge lacking.
00:07:40 Friendship often undermines professional relationships at work.
00:12:24 You don't need to know everything in business.
00:14:05 Australian subcontractor system has complex award system.
00:18:07 Individuals push for contracting, employers bear risk.
00:20:33 Different RDO systems implemented by businesses.
00:23:45 Individual flexibility agreements (IFAs)
00:27:02 Fair Work Act covers employees.

Resources:
👉Visit People Powered Business’s website: https://www.peoplepoweredbusiness.com.au/
👉Get social with Kristy on LinkedIn at https://www.linkedin.com/in/kristyleebillett/ and Facebook at https://www.facebook.com/groups/hrsupportaustralia
👉Get in touch with Kristy at [email protected]
👉Get access to the FREE Guide on Dealing with Problem Employees - https://www.peoplepoweredbusiness.com.au/problememployeeguide

Your Next Step:

Join Tradie Academy, our free community packed with templates, checklists, and resources shared by podcast guests, coaches, and successful tradies.

👉 Join free and grab your next growth tool here: https://tradie.wiki/pod

Follow The Site Shed:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: Matt Jones
• Website: thesiteshed.com
• YouTube: @TheSiteShed

If you enjoyed this podcast and the series, please take 5 minutes to leave us a review:
⭐ https://lovethepodcast.com/TheSiteShed

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⭐ https://followthepodcast.com/TheSiteShed

Are you struggling with managing expectations and having difficult conversations in your trade business? The secret lies in honing your communication skills. In this first part of our two-part series, we delve into the importance of effective communication in managing expectations and navigating challenging dialogues.

Learn how communication skills can make or break your relationships with clients and team members. We'll share actionable tips and real-life examples to help you master the art of communication. Don't miss out on this essential guide for tradies and contractors!

Watch the video version of this podcast at https://youtu.be/pnVhncWNVQU

#CommunicationSkills #ManagingExpectations #DifficultConversations #Tradies #Contractors #TheSiteShed

Discussion Points: 

[00:03:18] Niche recruitment business finds and builds teams.
[00:06:02] Performance, task standards, communication, interview difficulties, work environment.
[00:08:34] Safety, workplace health, boundaries, expectations, materials, retention.
[00:12:57] Revise communication style to effectively convey message.
[00:14:08] Plan and consider timing for difficult conversations.
[00:19:21] "Understand, clarify, involve, and find solutions."
[00:22:02] Book review on Traction and 1-on-1 meetings.
[00:27:11] Plumbers listening. Managing difficult conversations, documented framework.
[00:30:37] Document all conversations, even in emails or texts, for potential exit strategy.

Resources:

• Visit People Powered Business’s website: https://www.peoplepoweredbusiness.com.au/
• Get social with Kristy on LinkedIn at https://www.linkedin.com/in/kristyleebillett/ and Facebook at https://www.facebook.com/groups/hrsupportaustralia 
• Get in touch with Kristy at [email protected]
• Get access to the  FREE Guide on Dealing with Problem Employees - https://www.peoplepoweredbusiness.com.au/problememployeeguide
• Read our blog on this podcast here: https://www.thesiteshed.com/mastering-communication-skills-tradies-kristy-lee-billet

Your Next Step:

Join Tradie Academy, our free community packed with templates, checklists, and resources shared by podcast guests, coaches, and successful tradies.

👉 Join free and grab your next growth tool here: https://tradie.wiki/pod

Follow The Site Shed:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: Matt Jones
• Website: thesiteshed.com
• YouTube: @TheSiteShed

If you enjoyed this podcast and the series, please take 5 minutes to leave us a review:
⭐ https://lovethepodcast.com/TheSiteShed

Love the audio version of this podcast? Subscribe to the link below:
⭐ https://followthepodcast.com/TheSiteShed

Discover how to build a trusting team that can transform your business. In this episode, we delve into the importance of trust within a team, why it's crucial for business evolution, and how you can foster it. Learn how to build a trusting team that not only meets but exceeds targets. Get insights into how trust can be the catalyst for change in your business. Don't miss out on this opportunity to build a trusting team and achieve your business goals.

Watch the video version of this podcast at https://youtu.be/v8stwaGpC_Q

Discussion Points:

[00:05:23] The need for business evolution.
[00:08:29] Business owners juggle hats constantly, switching roles.
[00:13:35] Equipping team members for success in business.
[00:14:13] Planning with org chart helps prioritise growth.
[00:17:59] Leverage scorecard system to measure responsibilities.
[00:23:53] Simplify onboarding with a checklist; boost retention with gamification and cash rewards.
[00:27:24] Remote work: trust your team and goals.
[00:29:04] Involving team members increases their buy-in.
[00:32:08] Team leaders shadow to gain responsibility & experience.
[00:34:31] Promoting within ensures experience and understanding.
[00:38:44] Apprenticeship memories, learning outdated business practices.
[00:42:49] Levels in strategic planning, tiers in conversations.
[00:44:41] Performance reviews are important but need process.
[00:48:11] Young team members learn about CPI increase


Resources:

• Visit Alpha Tradie’s website: www.alphatradie.com
• Get social with Sam on Instagram at @sam.ackland or @alpha.tradie
• Get in touch with Same at [email protected]
• Get access to the 7-Figure Blueprint,, the only online course for tradies. $3,400 value for FREE (Includes course and blueprint): https://alphatradie.com/products/alphatradie
• Read our blog on this podcast here: https://www.thesiteshed.com/unlock-freedom-success-build-trusting-team-sam-ackland 

Your Next Step:

Join Tradie Academy, our free community packed with templates, checklists, and resources shared by podcast guests, coaches, and successful tradies.

👉 Join free and grab your next growth tool here: https://tradie.wiki/pod

Follow The Site Shed:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: Matt Jones
• Website: thesiteshed.com
• YouTube: @TheSiteShed

If you enjoyed this podcast and the series, please take 5 minutes to leave us a review:
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In this episode of The Site Shed podcast, we explore the compelling journey of business transformation. Host Matt Jones discusses the necessity of restructuring your business to align with strategic objectives and meet client needs effectively. From leveraging technology to enhance customer experience to the importance of continuous feedback for improvement, this episode serves as a comprehensive guide for anyone looking to transform their business in today's fast-paced market. Tune in to gain valuable insights into achieving successful business transformation.

Watch the video version of this podcast at https://youtu.be/XnIpe_yBdog

Discussion Points: 

[00:01:50] Revamp agency, deliver what customers need.

[00:04:15] Stressful but valuable journey for business evolution.

[00:09:12] Identify goals, focus on outcomes for success.

[00:13:48] Identify needs, find solutions, learn and adapt.

[00:18:07] Retrain staff on new process, improve qualifications

[00:20:20] "Reduce friction and create great customer experience."

[00:22:57] Solar company: new tech, monitoring, educate clients. Touch points lead to reengagement, more spending.

Resources:

• 🎙️ TSS 368 - The Marketing Launchpad: How Solid Foundations Equip You For Success - https://www.thesiteshed.com/marketing-trade-business
• 🎙️ TSS 371 - AI-Powered Marketing: The Secret to Enhancing Your Trade Business -  https://www.thesiteshed.com/ai-marketing-trade-business
• Read our blog on this podcast here: https://www.thesiteshed.com/business-transformation-strategies-matt-jones/

Your Next Step:

Join Tradie Academy, our free community packed with templates, checklists, and resources shared by podcast guests, coaches, and successful tradies.

👉 Join free and grab your next growth tool here: https://tradie.wiki/pod

Follow The Site Shed:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: Matt Jones
• Website: thesiteshed.com
• YouTube: @TheSiteShed

If you enjoyed this podcast and the series, please take 5 minutes to leave us a review:
⭐ https://lovethepodcast.com/TheSiteShed

Love the audio version of this podcast? Subscribe to the link below:
⭐ https://followthepodcast.com/TheSiteShed

 In this episode of The Site Shed podcast, we delve deep into the transformative power of the virtual estimate. Discover how businesses are leveraging virtual estimate techniques to build trust, enhance client relationships, and drive profitability. From brand positioning to the human touch in digital interactions, the virtual estimate approach is reshaping the way businesses operate. Join us as we explore the ins and outs of this game-changing strategy, and learn how you can implement it to maximise growth and success.

Watch the video version of this podcast at https://youtu.be/rfdpq_0eT8Y

Discussion Points: 

[00:01:06] Virtual estimating process for profitable sales growth.

[00:04:49] Consistent flow of leads helps with selection.

[00:07:49] Virtual or in-person consultations for designing projects.

[00:11:43] Quick response and qualification for low stakes calls.

[00:13:52] "Letting more in, referrals, last look, busy clients"

[00:18:26] Team hesitant, went virtual. Clients liked photos. Owner takes control. Fee adjusted, found sweet spot. Convenient, no charge option available.

[00:21:51] Defining brand and positioning relative to competitors.

[00:25:45] Increasing demand for video communication among clients.

[00:26:37] Zoom rooms improve face-to-face interactions in business.

[00:30:54] Hiring competitors, training, and pivoting strategy

Resources:

• Contractor Consultants website - https://www.thecontractorconsultants.com/
• Get in touch with Matt at [email protected]
• Reach out to Matt at 9786604389
• Get social with Matt at https://www.linkedin.com/in/matthewdibara/
• Read our blog on this podcast here: https://www.thesiteshed.com/unlocking-the-power-of-virtual-estimate-matt-dibara

Your Next Step:

Join Tradie Academy, our free community packed with templates, checklists, and resources shared by podcast guests, coaches, and successful tradies.

👉 Join free and grab your next growth tool here: https://tradie.wiki/pod

Follow The Site Shed:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: Matt Jones
• Website: thesiteshed.com
• YouTube: @TheSiteShed

If you enjoyed this podcast and the series, please take 5 minutes to leave us a review:
⭐ https://lovethepodcast.com/TheSiteShed

Love the audio version of this podcast? Subscribe to the link below:
⭐ https://followthepodcast.com/TheSiteShed

In this podcast episode, join us with Kaylene Grieve from Sales, SEO and Social Media as we delve into the power of LinkedIn. Learn how to optimise your profile and company page as tradies and contractors. From lead generation to networking, we explore effective strategies to reach your target audience, and increase visibility.

Discover how this platform can amplify your trade-based business in the commercial space. Listen in for invaluable insights from a marketing expert to maximise your LinkedIn presence and engagement.

Watch the video version of this podcast at https://youtu.be/QOnwSllQWhk

Discussion Points:

01:29 Facebook-like platform, marketer perspective, engagement, dislikes, lead generation.
06:03 LinkedIn strategies to increase visibility.
08:53 Optimise profile with search terms & keywords.
12:20 LinkedIn offers more targeted advertising options.
18:11 Year, Caroline, polls, personalised outreach, message ads.
21:52 Trade space offers opportunities to showcase work.
24:48 Target audience groups can amplify content reach.
27:44 Twitter and LinkedIn can be useful for networking.

Resources:

• Sales, SEO and Social Media website - https://www.salesseoandsocialmedia.com
• Get in touch with Kaylene at [email protected]
• Read our blog on this podcast here: https://www.thesiteshed.com/optimise-linkedin-for-tradies-contractors-kaylene-grieve/

Your Next Step:

Join Tradie Academy, our free community packed with templates, checklists, and resources shared by podcast guests, coaches, and successful tradies.

👉 Join free and grab your next growth tool here: https://tradie.wiki/pod

Follow The Site Shed:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: Matt Jones
• Website: thesiteshed.com
• YouTube: @TheSiteShed

If you enjoyed this podcast and the series, please take 5 minutes to leave us a review:
⭐ https://lovethepodcast.com/TheSiteShed

Love the audio version of this podcast? Subscribe to the link below:
⭐ https://followthepodcast.com/TheSiteShed

 In this insightful episode of The Site Shed podcast, join us as we delve into the crucial topic of "Getting Paid on Commercial Jobs" and safeguarding your interests. 

Our special guest, Helen Kay from Rise Legal, sheds light on the essential aspects of commercial law that every tradie and contractor should be aware of. From the various types of commercial lawyers, each with their unique approach, to the unfortunate instances of non-payment that can lead to insolvencies, Helen shares vital insights that can help you navigate the complexities of the industry. 

Join us to gain expert advice on preventing potential problems, offering you a safeguarded pathway to success in commercial projects. Don't miss out on this valuable episode that equips tradies and contractors with the tools to secure their rightful compensation and thrive in the dynamic world of commercial work. Get Paid on Commercial Jobs - your guide to proactive protection and smooth operations.

Watch the video version of this podcast at https://youtu.be/HlwcOWteK3w

Discussion Points: 

01:10 - Getting paid on commercial jobs, protecting yourself.

05:38 - Different types of commercial lawyers, some litigious, some proactive.

10:02 - People need a lawyer to prevent problems.

14:56 - Effective contracts ensure clear payment terms, protections.

17:00 - Ensure contract includes necessary terms for payment and protection.

21:00 - Ensure clauses protect your interests completely.

23:33 - Skim contracts, identify risks, provide fixed fee.

26:30 - Allow time for review, seek legal advice.

31:08 - Colleague grows business through smart acquisitions.

33:44 - Pooling resources to offer dry hire.

Resources:

• Get a FREE 15-minute call with Helen at https://calendly.com/contracts-lawyer/free-15-minute-call-general
• Visit the Rise Legal  Website - https://www.riselegal.com.au
• Get in touch with Helen at [email protected]
• Get social with Helen on Facebook @riselegalau and LinkedIn @helenkay-thecontractslawyer
• Read our blog about this episode - https://www.thesiteshed.com/getting-paid-on-commercial-jobs-helen-kay/

Your Next Step:

Join Tradie Academy, our free community packed with templates, checklists, and resources shared by podcast guests, coaches, and successful tradies.

👉 Join free and grab your next growth tool here: https://tradie.wiki/pod

Follow The Site Shed:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: Matt Jones
• Website: thesiteshed.com
• YouTube: @TheSiteShed

If you enjoyed this podcast and the series, please take 5 minutes to leave us a review:
⭐ https://lovethepodcast.com/TheSiteShed

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Join host Matt Jones in this empowering episode of The Site Shed as he sits down with Luke Kosmanis, a passionate tradie on a mission to inspire positive change through personal development. Luke's journey towards finding purpose and meaning in life is truly inspirational. In this candid conversation, they delve into the world of personal development, self-discovery, and the transformative power of conscious living. As a tradie, Luke's unique perspective sheds light on how personal growth and mindfulness can profoundly impact both professional and personal life. Tune in to explore the path of self-discovery and embrace the quest for positive change. Discover how you, too, can embark on a journey of personal development as a tradie.

Watch the video version of this podcast at https://youtu.be/c8aKUkGAf2g

Discussion Points:

00:06:45 The line between environment and self-improvement.
00:07:50 Creating a better industry for Tradies.
00:13:18 Reduced drinking after overcoming past insecurities.
00:15:59 Embrace darkness, learn, and evolve in life.
00:20:50 Two-day event for trade and business owners to improve themselves and their businesses, focusing on values, vision, and culture.
00:22:29 Fish rot; young guys observe, influence matters.

Resources:

• Listen to Luke’s podcast - The Conscious Tradie
• Get in touch with Luke at [email protected]
• Get social with Luke at @theconscioustradie
• Read our blog on this podcast here: http://pixelme.thesiteshed.com/fNI3X3AJ

Your Next Step:

Join Tradie Academy, our free community packed with templates, checklists, and resources shared by podcast guests, coaches, and successful tradies.

👉 Join free and grab your next growth tool here: https://tradie.wiki/pod

Follow The Site Shed:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: Matt Jones
• Website: thesiteshed.com
• YouTube: @TheSiteShed

If you enjoyed this podcast and the series, please take 5 minutes to leave us a review:
⭐ https://lovethepodcast.com/TheSiteShed

Love the audio version of this podcast? Subscribe to the link below:
⭐ https://followthepodcast.com/TheSiteShed

In this episode of The Site Shed, host Matt Jones welcomes guest Brian Will to explore the art of negotiation, leveraging psychology for success. They delve into a sales process that empowers clients by offering choices based on their budget, emphasising genuine conversations and addressing specific needs. The four-box process in sales, including a fact-finding phase to overcome objections, is highlighted. Brian advises against using technical jargon, encouraging simplicity in explaining concepts and focusing on desired outcomes rather than technical specifications. Building trust through scripted phone conversations, asking questions, and highlighting value is emphasised. Brian's own journey in sales and understanding customer needs adds depth to this episode, providing valuable insights for enhancing negotiation skills.

Watch the video version of this podcast at https://youtu.be/_OFOlIG5OsM

Discussion Points:

04:28 - Sales success decoded: understanding psychology, objections, and conversions.
07:49 - Boost your sales process for home service companies with these actionable tips.
13:16 - Let your clients choose without prying into their budget. Empower them in the decision-making process.
15:17 - Tailored solutions for diverse budgets. Say goodbye to one-size-fits-all approaches.
20:18 - Reputation is key. Avoid cannibalising your business as a smaller player in the market.
25:22 - The 4-box process: introduction, fact finding, presentation, and closing.
29:26 - Ditch the technical jargon. Communicate simply to connect with your audience.
32:37 - Focus on the outcomes that capture hearts, not just the products.


Resources:

• No. The art of sales and negotiation - https://amzn.to/44esESq
• Listen to Brian’s podcast - The Dropout Multi-Millionaire
• Brian Will’s Website - www.brianwillmedia.com
• Get in touch with Brian at [email protected]
• Get social with Brian at @theforcemm
• Get 30 leads in 90 days! Learn more here: https://tradie.wiki/offer
• Learn more about the CRM that DOES IT ALL for your trade business! Just click on this link: https://tradiehub.net
• Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed

Your Next Step:

Join Tradie Academy, our free community packed with templates, checklists, and resources shared by podcast guests, coaches, and successful tradies.

👉 Join free and grab your next growth tool here: https://tradie.wiki/pod

Follow The Site Shed:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: Matt Jones
• Website: thesiteshed.com
• YouTube: @TheSiteShed

If you enjoyed this podcast and the series, please take 5 minutes to leave us a review:
⭐ https://lovethepodcast.com/TheSiteShed

Love the audio version of this podcast? Subscribe to the link below:
⭐ https://followthepodcast.com/TheSiteShed