Join host Jerry Durham and guest Alex Bendersky as they dive deep into the evolving landscape of physical therapy. In this episode, they explore the intersection of value-based care, business models, and collaboration within the healthcare system. Alex shares insights into the importance of understanding and articulating the value of physical therapy, emphasizing the need for clinicians to align with economic values while maintaining their clinical expertise.

Throughout the conversation, they discuss the potential for physical therapists to drive change by expanding their knowledge base, embracing collaboration with stakeholders across various domains, and challenging traditional models of care. From redefining the role of physical therapists as agents of change to leveraging technology and data to enhance patient outcomes, Jerry and Alex provide valuable insights for both aspiring and seasoned professionals in the field.

Listeners will gain a deeper understanding of the opportunities and challenges facing physical therapy today, along with practical strategies for navigating this rapidly evolving landscape. Whether you're a clinician, student, or healthcare professional interested in shaping the future of rehabilitation, this episode offers valuable perspectives and actionable insights to inspire meaningful change.

Tune in to explore how physical therapists can unlock their full potential, drive innovation, and create lasting impact in the world of healthcare.

If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!

Join us for a captivating episode where we delve into the heart of healthcare transformation with Dr. Chris Bice. In this conversation, we explore the evolving landscape of physical therapy and its pivotal role in shaping the future of healthcare.

Dr. Bice shares insights from his groundbreaking paper, "First Provider Seen for an Acute Episode of Low Back Pain Influences Subsequent Healthcare Utilization," published in the Physical Therapy Journal. We dissect the implications of this research, highlighting the critical importance of access to care and the triage mindset in optimizing patient outcomes.
From redefining evidence-based practice to embracing value-based care, Dr. Bice challenges traditional paradigms and emphasizes the need for leadership and collaboration across healthcare disciplines. We uncover the significance of failure to progress metrics and psychologically informed practice in driving positive patient outcomes.

Throughout the conversation, Dr. Bice underscores the urgency of moving beyond fee-for-service models towards a system that prioritizes patient-centric care and sustainable healthcare delivery. Drawing from his wealth of experience, he shares invaluable insights for students and clinicians alike, urging them to champion evidence-based practice and lead the charge in shaping a brighter future for healthcare.

Tune in to this enlightening episode as we navigate the complexities of modern healthcare and chart a course towards a more inclusive, efficient, and patient-centered healthcare system.

If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!

In this episode, Jerry Durham engages in a captivating conversation with Dana Strauss, an expert in healthcare transformation. Together, they explore the dynamic landscape of healthcare delivery, focusing on innovative approaches to home care, accountable care models, and the evolving role of primary care providers.

Dana sheds light on the importance of building trust with patients and leveraging technology for e-consults, highlighting how these strategies contribute to improved patient outcomes and reduced costs. The discussion delves into the concept of primary specialty care, where primary care providers can access specialist knowledge without the need for immediate referrals, fostering a more comprehensive and patient-centered approach to healthcare.

The conversation also touches on the significance of culture change within healthcare organizations and the challenges and opportunities associated with transitioning towards value-based care. Dana shares insights into initiatives like the Medicare shared savings program and advanced investment payments, which provide financial support for practices seeking to embrace new care delivery models.

Listeners gain valuable insights into the future of healthcare delivery and the transformative potential of embracing innovation and accountability in patient care. Whether you're a healthcare professional, policymaker, or simply interested in the future of healthcare, this episode offers compelling perspectives on the ongoing evolution of the healthcare landscape.

Tune in to explore how healthcare providers are reimagining care delivery to meet the needs of patients in a rapidly changing world.

Connect with Dana Strauss
https://www.timelessautonomy.com

If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!

Join the conversation with Greg Sandler, an expert in employer health benefits and economic development. This episode dives into the nuances of health benefits management, the importance of workers' compensation, and the critical role of economic development in fostering healthy communities.

Distinguishing between self-insured and fully-insured models, Greg explains the role of CFOs in managing health programs and offers strategies for navigating rising healthcare costs and their impact on employee well-being and productivity. He highlights the distinct nature of workers' compensation programs, emphasizing how companies, particularly self-insured ones, can manage these programs effectively and support their workforce through comprehensive strategies.

Greg also explores the interplay between healthcare access and economic development, urging listeners to engage with local economic development leaders to support community growth. Prioritizing quality healthcare, education, and housing is crucial for attracting and retaining businesses.

The discussion extends to sector-specific opportunities, addressing the unique health service needs of universities, school districts, and local governments. Greg talks about health insurance and athletic programs in universities, providing physical therapy and healthcare support in schools, and supporting government employees.

He underscores the importance of integrating traditional healthcare services with digital tools and technology, advising a consultative and thoughtful approach in meeting the evolving needs of employers with technological advancements.

Connect with Greg:
LinkedIn - https://www.linkedin.com/in/gregmsandler/

GLNJ Group, LLC
Health System Consultant
P: 201.704.3768
gregsandlernj@gmail.com

If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!

In this episode, we welcome back Mike Eisenhart, founder of ProActivity and a repeat guest whose insights into preventive health care remain as relevant as ever. Mike shares his journey from a traditional PT to a pioneer in population health, detailing how he transformed his career dissatisfaction into a thriving direct-to-employer practice.

He discusses the evolution of his business model, ProActivity, which shifts the focus from treatment to prevention, and highlights the financial logic behind investing in employee health.

Mike continues in an advisory role, aiming to expand their reach and impact. Tune in as Mike provides a compelling look at how proactive health care not only saves costs but also enriches lives, offering a powerful model for physical therapists seeking a fulfilling, innovative career path.

Links mentioned:
https://www.pro-activity.com
https://www.aphpt.org

If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!

In this episode, the third in our 3 part series with Second Door Health, we continue our exploration of innovative approaches in physical therapy with Zach, the head of clinical strategy. Having previously discussed the foundations and business aspects with co-founders Scott and Ryan, this conversation with Zach goes deeper into the clinical implications and transformative potential of direct-to-employer healthcare services. Zach shares his extensive background and the pivotal transitions from hands-on clinical work to developing broad-scale health strategies that aim to redefine patient care.

We discuss the critical role of personalized care plans, the importance of understanding patient needs beyond the clinical environment, and how physical therapists can leverage their expertise to deliver holistic, impactful health outcomes. The discussion also covers the necessity of integrating educational outreach and behavioral health into physical therapy practice, challenging traditional treatment models.

Tune in to gain insights into how physical therapy can evolve from a service-based to a value-based profession, enhancing both patient well-being and professional satisfaction.

If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!

Welcome back to part 2 where we dive deep into the transformative world of direct care models in physical therapy, brought to you by Second Door Health. In the first episode, we laid the groundwork by discussing the 'why'—the core motivations and the targeted audience of direct care. Transitioning to this episode, we shift gears to focus more tactically on the 'how'—the concrete steps and strategies required to operationalize these innovative care models within your practice.

Joined by Scott and Ryan from Second Door Health, this session explores the practical aspects of integrating direct care into existing practices. Learn about creating efficient workflows, reducing administrative burdens, and utilizing Second Door Health’s software solutions designed to enhance care delivery, streamline billing, and maximize return on investment. We discuss the importance of starting with familiar connections in your community, leveraging relationships to ease into direct contracting with local employers.

Whether you're a seasoned practice owner or a newcomer curious about direct care, this episode provides a comprehensive roadmap and real-time insights into making the transition smoother and less intimidating. From benefit design and enrollment marketing to the final steps of showing tangible results and getting paid, every facet of implementing a successful direct care strategy is covered.

If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!

Welcome back to the What's Best for the Patient is Best for Business podcast where today we will dive into the evolving world of physical therapy, focusing on the cutting-edge approach of direct care models. Join Jerry Durham and the founders of Second Door Health as they discuss the transformative shift from traditional patient management to innovative strategies that engage directly with self-insured employers, sidestepping the usual insurance pathways. Scott and Ryan bring their rich backgrounds in technology and physical therapy into the conversation, sharing their journey from creating StriveLabs to founding Second Door and how these experiences have shaped their current mission.

Explore how engaging directly with employers and adopting direct-to-consumer models are opening new doors for physical therapy practices to flourish amid staffing, inflation, and cost challenges. The trio also delves into the crucial role of physical therapy in slashing musculoskeletal costs — the heftiest expense for employers — through intelligent, aligned healthcare strategies.

Listen in as our guests lay out actionable steps for PT practices to implement these models, stressing the critical need to target self-insured employers eager to curb spiraling healthcare costs. This episode is packed with insights into the physical therapy business landscape today and a forward-looking perspective on making practices more sustainable and profitable by embracing direct care.

Tune in for a deep dive into the future of physical therapy, where reducing healthcare costs and enhancing patient outcomes are paramount. And make sure you catch part two of our discussion, where we'll delve even deeper into making these innovative care models a reality.

If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!

In this week's episode, Jerry Durham welcomes business strategist and growth expert April Shprintz to discuss the transformative power of cross-industry insights and the "generosity culture" in scaling businesses. April shares her journey from a humble beginning through a stellar career that spans over 94 industries, providing listeners with actionable strategies that any business can implement to enhance their operations and customer relationships.

What You'll Learn:

April's Background and Diverse Experience: From military service to leading a startup to a $7 billion IPO, April's unique path has equipped her with unparalleled insights into business growth and client care across multiple sectors, including healthcare, software, and more
.
The Generosity Culture: April explains how her framework focuses on investing in people—employees, clients, and the community—to drastically increase business revenue while reducing working hours.

Cross-Industry Innovation: Discover how experiences in one industry can revolutionize standard practices in another, as April provides examples from her work in the MediSpa and software sectors.

Client-Centric Strategies: Learn about the importance of understanding customer needs and how to leverage unhappy customer feedback to drive business improvements.

The Power of Giving First: April and Jerry discuss the benefits of providing value without immediate expectations, enhancing brand loyalty and client referrals through genuine service.

Networking and Referrals: Insights into how a culture of cooperation rather than competition with peers can lead to surprising business growth and community benefits.

Practical Takeaways: From restructuring sales strategies to the simple act of picking up the phone, this episode is packed with practical advice that can be applied immediately to any business setting.

Key Quotes:

"Your unhappiest clients and customers are going to give you the best ideas."
"The easier you make it to say no, the better quality of people you have saying yes."
"I do all of this based on my framework that incorporates what I call the generosity culture, which allows people to be super successful by focusing on pouring into their people, their clients, and their community."

[00:05:20] April shares her journey from broadcasting in the Air Force to becoming a top salesperson by focusing on client care.
[00:12:30] Exploration of the "generosity culture" and its impact on business success.
[00:25:45] April discusses specific examples of how applying software industry tactics helped a MediSpa increase its sales.
[00:38:10] Discussion on the importance of adapting business models based on client feedback and industry needs.
[00:52:20] April and Jerry delve into the ethics and efficacy of "giving away" valuable advice and content to build long-term business relationships.
[01:15:35] They discuss the significance of referrals and networking, sharing personal anecdotes that underscore the value of transparency and assistance over hard sales.

Contact April:

Email:
april@drivenoutcomes.com

Social: 

https://www.linkedin.com/in/aprilshprintz/

https://www.instagram.com/aprilshprintz/

https://www.facebook.com/AprilLShprintz

https://www.threads.net/@aprilshprintz

https://www.tiktok.com/@aprilshprintz

https://www.youtube.com/channel/UCd3-7foc4_nVtub5Lb0LDkg

Websites:

www.drivenoutcomes.com

www.winningmindsetmasterypodcast.com

www.magicbluerocks.com

If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!

In this episode, we welcome a special guest, Paul Singh, the entrepreneurial force behind Strata. Paul shares his fascinating journey, starting from his early days in Northern Virginia to becoming a pivotal figure in the tech and investment world.

Our conversation delves into Paul's unique experiences, from his first job at America Online during its nascent stages to his venture into the world of startups and high-volume angel investing. Paul candidly recounts the lessons learned from his first business venture in web hosting, leading to the establishment of data centers that, unbeknownst to many, handle a significant portion of the world's internet traffic.

Listeners will find inspiration in Paul's stories about his time at the White House Office of Science and Tech Policy, his approach to angel investing post-2008 financial crash, and his role in founding the renowned 500 Startups (now 500 Global). His global investment experience, involving over 3200 companies across 56 countries, offers invaluable insights into the entrepreneurial landscape.

In a heart-to-heart segment, Paul also touches upon his personal life, discussing the joys and challenges of being a father to four children and his foray into healthcare with the creation of Bump Health. This episode is a treasure trove of wisdom for anyone interested in entrepreneurship, investment strategies, and the ever-evolving dynamics of the tech world.

Join us in this engaging and enlightening conversation with Paul Singh, a true maverick in the entrepreneurial sphere. You don't want to miss this!

If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!