Window Treatments for Profit with LuAnn Nigara

By LuAnn NigaraBusiness Arts Design

Window Treatments for Profit with LuAnn Nigara episodes

May 11 354: What Would Lu Do?: Q2 Series | When the Right Thing Gets Hard | Part 3: When You Step Back and Your Team Steps Around You
Today on Window Treatments for Profit
You built the roles. You wrote the expectations. You had the conversations.
And somehow everything still routes back to you.
In this episode, LuAnn Nigara names the pattern underneath that dynamic, and it has nothing to do with your systems.
It starts with a dishwasher. It ends with a hire LuAnn made twenty years ago that changed everything about how she thinks about building a team.
The woman she hired fresh out of college, Kim, turned out to be better than LuAnn at fabric selection, design ideas, and technical product knowledge. And instead of correcting her back toward her own version, LuAnn said so out loud. Fifteen years later she was able to step out of Window Works when she wanted to. Kim is now a partner in the business.
This episode is about the shift that actually breaks the pattern of everything routing back to you. Not a framework. Not a meeting. The moment you look at someone on your team and say out loud: you are better at this than I am. I want you to own it.
And it is about the pattern that prevents that moment from ever happening: the silent redo, the quiet correction, the message your team receives without you ever saying a word.

What Would Lu Do?: Part 3- Create a Stable Team That Doesn’t Rely on You
Our Favorite Links
⁠⁠⁠⁠⁠⁠⁠⁠⁠Windowworksnj.com⁠⁠⁠⁠⁠⁠⁠⁠⁠
⁠⁠⁠⁠⁠⁠⁠⁠⁠Exciting Windows⁠⁠⁠⁠⁠⁠⁠⁠⁠
What’s new with LuAnn Nigara
⁠⁠⁠⁠⁠⁠⁠⁠⁠The Power Talk Friday Tour 2025⁠⁠⁠⁠⁠⁠⁠⁠⁠
⁠⁠⁠⁠⁠⁠⁠⁠⁠Watch the Docuseries!⁠⁠⁠⁠⁠⁠⁠⁠⁠
⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.luannnigara.com/cob⁠⁠⁠⁠⁠⁠⁠⁠⁠
Purchase LuAnn’s Books Here:
Book 1: ⁠⁠⁠⁠⁠⁠⁠⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠⁠⁠⁠⁠⁠⁠⁠
Audiobook: ⁠⁠⁠⁠⁠⁠⁠⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠⁠⁠⁠⁠⁠⁠⁠
Book 2: ⁠⁠⁠⁠⁠⁠⁠⁠⁠A Well-Designed Business – The Power Talk Friday Experts⁠⁠⁠⁠⁠⁠⁠⁠⁠
Book 3: ⁠⁠⁠⁠⁠⁠⁠⁠⁠A Well-Designed Business – The Power Talk Friday Experts Volume 2⁠⁠⁠⁠⁠⁠⁠⁠⁠
Connect with LuAnn Nigara
LuAnn’s ⁠⁠⁠⁠⁠⁠⁠⁠⁠Website⁠⁠⁠⁠⁠⁠⁠⁠⁠
LuAnn’s ⁠⁠⁠⁠⁠⁠⁠⁠⁠Blog⁠⁠⁠⁠⁠⁠⁠⁠⁠
Like Us: ⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠ | Tweet Us: ⁠⁠⁠⁠⁠⁠⁠⁠⁠Twitter⁠⁠⁠⁠⁠⁠⁠⁠⁠ | Follow Us: ⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠ | Listen Here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠Podcast⁠⁠⁠⁠⁠
19 min
April 27 353: What Would Lu Do?: Q2 Series | When the Right Thing Gets Hard | Part 2: When You Build the Loop and Your Team Doesn't Close It
Today on Window Treatments for Profit
In January, LuAnn gave you the system.
The problems-to-be-resolved file. One owner per issue. Consistent communication until the loop is closed.
That system works. But only if something else is already in place before the problem arrives.
In this episode, LuAnn tells the story of a $15,000 shutter mistake in South Orange, New Jersey, and what her partner Bill did in the moment that turned a costly error into four more rooms of business and a client who trusted Window Works more after the problem than before it.
The reason Bill could walk straight into that hard conversation without calling anyone is the lesson. Not the system. The standard that existed before the pressure arrived.
LuAnn also turns the mirror directly on the listener. She cannot give you a Window Works story of what happens when you avoid the hard thing, because Window Works did not do that. But you may have that story. And this episode will help you see exactly what it cost you, and what to do so it does not cost you again.
This episode is for any window treatment business owner who has ever delayed a hard client conversation and watched a small problem become an expensive one.
WWLD January Series — Decision 2: Shorten the Time Between a Problem and a Decision
WWLD January Series — Decision 4: Remove One Operational Bottleneck
Our Favorite Links
⁠⁠⁠⁠⁠⁠⁠⁠Windowworksnj.com⁠⁠⁠⁠⁠⁠⁠⁠
⁠⁠⁠⁠⁠⁠⁠⁠Exciting Windows⁠⁠⁠⁠⁠⁠⁠⁠
What’s new with LuAnn Nigara
⁠⁠⁠⁠⁠⁠⁠⁠The Power Talk Friday Tour 2025⁠⁠⁠⁠⁠⁠⁠⁠
⁠⁠⁠⁠⁠⁠⁠⁠Watch the Docuseries!⁠⁠⁠⁠⁠⁠⁠⁠
⁠⁠⁠⁠⁠⁠⁠⁠https://www.luannnigara.com/cob⁠⁠⁠⁠⁠⁠⁠⁠
Purchase LuAnn’s Books Here:
Book 1: ⁠⁠⁠⁠⁠⁠⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠⁠⁠⁠⁠⁠⁠
Audiobook: ⁠⁠⁠⁠⁠⁠⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠⁠⁠⁠⁠⁠⁠
Book 2: ⁠⁠⁠⁠⁠⁠⁠⁠A Well-Designed Business – The Power Talk Friday Experts⁠⁠⁠⁠⁠⁠⁠⁠
Book 3: ⁠⁠⁠⁠⁠⁠⁠⁠A Well-Designed Business – The Power Talk Friday Experts Volume 2⁠⁠⁠⁠⁠⁠⁠⁠
Connect with LuAnn Nigara
LuAnn’s ⁠⁠⁠⁠⁠⁠⁠⁠Website⁠⁠⁠⁠⁠⁠⁠⁠
LuAnn’s ⁠⁠⁠⁠⁠⁠⁠⁠Blog⁠⁠⁠⁠⁠⁠⁠⁠
Like Us: ⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠ | Tweet Us: ⁠⁠⁠⁠⁠⁠⁠⁠Twitter⁠⁠⁠⁠⁠⁠⁠⁠ | Follow Us: ⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠ | Listen Here: ⁠⁠⁠⁠⁠⁠⁠⁠Podcast⁠⁠⁠⁠⁠
22 min
April 13 352: What Would Lu Do?: Q2 Series | When the Right Thing Gets Hard | Part 1: When a Good Client Pushes Back on Your Price
Today on Window Treatments for Profit
You already know you should price for profit. You made that decision.
This episode is about what happens in the three seconds after a client you actually care about says: that is more than I expected.
In the first episode of her new five-part series, LuAnn Nigara goes somewhere most sales training never goes. Not to the script. To what happens inside you first. The clenching. The impulse that sounds like they do not think I am worth it. And why that impulse, if you do not understand it, will cost you the sale and the margin before you say a single word.
She introduces the two-word mechanism she has taught for decades in EW sales trainings and with her Chairman of the Board clients: based on what. And she explains exactly why it works, what it reveals, and how it gives you the breath you need to stay in the conversation instead of scrambling out of it.
She also tells the story of a thirty-year client, a wedding, six weeks of delay, and a rush charge that added five thousand dollars to a quote. And what happened when she held the line anyway.
This episode is for any window treatment business owner who has ever felt their stomach clench when a client questioned their price. And for any owner who wants to stop taking that personally and start handling it professionally.
WWLD January Series — Decision 1: Increase Profit Without Increasing Chaos
Our Favorite Links
⁠⁠⁠⁠⁠⁠⁠Windowworksnj.com⁠⁠⁠⁠⁠⁠⁠
⁠⁠⁠⁠⁠⁠⁠Exciting Windows⁠⁠⁠⁠⁠⁠⁠

What’s new with LuAnn Nigara
⁠⁠⁠⁠⁠⁠⁠The Power Talk Friday Tour 2025⁠⁠⁠⁠⁠⁠⁠
⁠⁠⁠⁠⁠⁠⁠Watch the Docuseries!⁠⁠⁠⁠⁠⁠⁠
⁠⁠⁠⁠⁠⁠⁠https://www.luannnigara.com/cob⁠⁠⁠⁠⁠⁠⁠

Purchase LuAnn’s Books Here:
Book 1: ⁠⁠⁠⁠⁠⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠⁠⁠⁠⁠⁠
Audiobook: ⁠⁠⁠⁠⁠⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠⁠⁠⁠⁠⁠
Book 2: ⁠⁠⁠⁠⁠⁠⁠A Well-Designed Business – The Power Talk Friday Experts⁠⁠⁠⁠⁠⁠⁠Book 3: ⁠⁠⁠⁠⁠⁠⁠A Well-Designed Business – The Power Talk Friday Experts Volume 2⁠⁠⁠⁠⁠⁠⁠

Connect with LuAnn Nigara
LuAnn’s ⁠⁠⁠⁠⁠⁠⁠Website⁠⁠⁠⁠⁠⁠⁠
LuAnn’s ⁠⁠⁠⁠⁠⁠⁠Blog⁠⁠⁠⁠⁠⁠⁠
Like Us: ⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠ | Tweet Us: ⁠⁠⁠⁠⁠⁠⁠Twitter⁠⁠⁠⁠⁠⁠⁠ | Follow Us: ⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠ | Listen Here: ⁠⁠⁠⁠⁠⁠⁠Podcast⁠⁠⁠⁠⁠
37 min
March 30 351: What Would Lu Do?: The Gap Between Knowing and Doing: A Q1 Reality Check Before We Go Any Further
Today on Window Treatments for Profit
You started the year with clear decisions.
More profit.Faster decisions.A stronger team.Less chaos.Intentional growth.
But now Q1 is behind you.
So here’s the real question…
What actually changed?
In this episode, LuAnn walks you through a simple but honest Q1 review to help you assess what was implemented, what stalled, and where execution broke down.
Because most business owners don’t have a knowing problem.They have a doing problem.
This is not about judgment.It’s about awareness.
You’ll identify where your decisions didn’t translate into action and learn how to start recognizing the exact moments where your business shifts off track.
Before you can fix the pattern… you have to see it.

Our Favorite Links
⁠⁠⁠⁠⁠⁠Windowworksnj.com⁠⁠⁠⁠⁠⁠
⁠⁠⁠⁠⁠⁠Exciting Windows⁠⁠⁠⁠⁠⁠

What’s new with LuAnn Nigara
⁠⁠⁠⁠⁠⁠The Power Talk Friday Tour 2025⁠⁠⁠⁠⁠⁠
⁠⁠⁠⁠⁠⁠Watch the Docuseries!⁠⁠⁠⁠⁠⁠
⁠⁠⁠⁠⁠⁠https://www.luannnigara.com/cob⁠⁠⁠⁠⁠⁠

Purchase LuAnn’s Books Here:
Book 1: ⁠⁠⁠⁠⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠⁠⁠⁠⁠
Audiobook: ⁠⁠⁠⁠⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠⁠⁠⁠⁠
Book 2: ⁠⁠⁠⁠⁠⁠A Well-Designed Business – The Power Talk Friday Experts⁠⁠⁠⁠⁠⁠Book 3: ⁠⁠⁠⁠⁠⁠A Well-Designed Business – The Power Talk Friday Experts Volume 2⁠⁠⁠⁠⁠⁠

Connect with LuAnn Nigara
LuAnn’s ⁠⁠⁠⁠⁠⁠Website⁠⁠⁠⁠⁠⁠
LuAnn’s ⁠⁠⁠⁠⁠⁠Blog⁠⁠⁠⁠⁠⁠
Like Us: ⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠ | Tweet Us: ⁠⁠⁠⁠⁠⁠Twitter⁠⁠⁠⁠⁠⁠ | Follow Us: ⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠ | Listen Here: ⁠⁠⁠⁠⁠⁠Podcast⁠⁠⁠⁠
20 min
February 23350: What Would Lu Do?: Part 5- Grow Intentionally, Not Accidentally.
Today on Window Treatments for Profit
This is the fifth and final episode in our WWLD January series:Five Decisions That Change Profit, Time, and Control in Your Window Treatment Business.
In this episode, LuAnn Nigara tackles the most overlooked leadership decision of all:What are you intentionally building?
After walking through four foundational decisions around profit, leadership, team stability, and operational clarity, this final conversation zooms out to address direction.
Because once your business becomes more stable and less reactive, the real danger is no longer chaos.It’s drift.
In Grow Intentionally, Not Accidentally, LuAnn unpacks how smart, capable business owners end up overwhelmed not because they made bad decisions, but because they let momentum decide for them.

You’ll hear:
Why growth on its own is not a strategy

How accidental growth quietly erodes profit, standards, and culture

Why “saying yes” often feels responsible but costs more than you realize

The identity-level questions every owner must answer to grow on purpose

Practical action steps to break the cycle of reaction and lead intentionally
LuAnn also references her earlier solo episode, WWLD Episode #337: Volume or Value, for listeners who want to go deeper into the tension between different growth models and how easily businesses drift between them without realizing it.
This episode is not about growing faster.It’s about growing with clarity.
Or deciding not to grow at all.
Either way, it’s a decision.
Listen in and bring the WWLD series full circle.

Our Favorite Links
⁠⁠⁠⁠⁠⁠Windowworksnj.com⁠⁠⁠⁠⁠⁠
⁠⁠⁠⁠⁠⁠Exciting Windows⁠⁠⁠⁠⁠⁠

What’s new with LuAnn Nigara
⁠⁠⁠⁠⁠⁠The Power Talk Friday Tour 2025⁠⁠⁠⁠⁠⁠
⁠⁠⁠⁠⁠⁠Watch the Docuseries!⁠⁠⁠⁠⁠⁠
⁠⁠⁠⁠⁠⁠https://www.luannnigara.com/cob⁠⁠⁠⁠⁠⁠

Purchase LuAnn’s Books Here:
Book 1: ⁠⁠⁠⁠⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠⁠⁠⁠⁠
Audiobook: ⁠⁠⁠⁠⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠⁠⁠⁠⁠
Book 2: ⁠⁠⁠⁠⁠⁠A Well-Designed Business – The Power Talk Friday Experts⁠⁠⁠⁠⁠⁠Book 3: ⁠⁠⁠⁠⁠⁠A Well-Designed Business – The Power Talk Friday Experts Volume 2⁠⁠⁠⁠⁠⁠

Connect with LuAnn Nigara
LuAnn’s ⁠⁠⁠⁠⁠⁠Website⁠⁠⁠⁠⁠⁠
LuAnn’s ⁠⁠⁠⁠⁠⁠Blog⁠⁠⁠⁠⁠⁠
Like Us: ⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠ | Tweet Us: ⁠⁠⁠⁠⁠⁠Twitter⁠⁠⁠⁠⁠⁠ | Follow Us: ⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠ | Listen Here: ⁠⁠⁠⁠⁠⁠Podcast⁠⁠⁠⁠
Other Shows Mentioned
WTFP #337 WWLD: Volume or Value
AWDB 475 Power Talk Friday: Desi Creswell: How to Create More Time
AWDB 557 Power Talk Friday: Desi Creswell: Develop Your CEO Mindset
AWDB 698: Power Talk Friday: Desi Creswell: Tactics to Beat Burnout and Overwhelm
AWDB 777 Power Talk Friday: Desi Creswell: Leading from Your Future Self
AWDB 871 Power Talk Friday: Desi Creswell: Out of Overwhelm: Why Time Management Begins With Your Mindset
15 min
February 09349: What Would Lu Do?: Part 4- Remove One Operational Bottleneck That Wastes Time Every Week
Today on Window Treatments for Profit
In Part 4 of the WWLD series, LuAnn Nigara breaks down how window treatment business owners unknowingly become the bottleneck and the one decision that restores time, clarity, and control.
In this episode of Window Treatments for Profit, we continue the WWLD January series with Decision #4: Remove One Operational Bottleneck That Wastes Time Every Week.
This is not about working harder or hiring faster.It’s about recognizing where you, as the owner, may be unintentionally slowing the business down.
LuAnn walks through real-world scenarios that window treatment business owners experience every day:
Orders delayed because the sale moved on but the backend didn’t

Installer details living in the owner’s head instead of a system

Schedule chaos caused by missing handoffs

Sales teams and admins doing their best without clear processes
Drawing lessons from candid conversations on A Well-Designed Business with Rebecca Hay, Beth Diana Smith, and Hilaire Pickett Martin, LuAnn connects the dots between anxiety, resistance, and leadership responsibility.

You’ll learn:
Why owner-operators often become the bottleneck without realizing it

How undocumented processes quietly erode profit, trust, and time

Why resistance to systems isn’t about being busy—it’s about fear

How removing just one bottleneck can immediately restore control
If your business relies on your memory, constant involvement, or last-minute fixes, this episode will hit close to home.
This is CEO-level thinking for window treatment professionals who want fewer fires, clearer systems, and a business that runs well—even when they’re not in the room.
Listen now and take the next step toward running your business like a business.

Our Favorite Links
⁠⁠⁠⁠⁠Windowworksnj.com⁠⁠⁠⁠⁠
⁠⁠⁠⁠⁠Exciting Windows⁠⁠⁠⁠⁠

What’s new with LuAnn Nigara
⁠⁠⁠⁠⁠The Power Talk Friday Tour 2025⁠⁠⁠⁠⁠
⁠⁠⁠⁠⁠Watch the Docuseries!⁠⁠⁠⁠⁠
⁠⁠⁠⁠⁠https://www.luannnigara.com/cob⁠⁠⁠⁠⁠

Purchase LuAnn’s Books Here:
Book 1: ⁠⁠⁠⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠⁠⁠⁠
Audiobook: ⁠⁠⁠⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠⁠⁠⁠
Book 2: ⁠⁠⁠⁠⁠A Well-Designed Business – The Power Talk Friday Experts⁠⁠⁠⁠⁠Book 3: ⁠⁠⁠⁠⁠A Well-Designed Business – The Power Talk Friday Experts Volume 2⁠⁠⁠⁠⁠

Connect with LuAnn Nigara
LuAnn’s ⁠⁠⁠⁠⁠Website⁠⁠⁠⁠⁠
LuAnn’s ⁠⁠⁠⁠⁠Blog⁠⁠⁠⁠⁠
Like Us: ⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠ | Tweet Us: ⁠⁠⁠⁠⁠Twitter⁠⁠⁠⁠⁠ | Follow Us: ⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠ | Listen Here: ⁠⁠⁠⁠⁠Podcast⁠⁠⁠
Other Shows Mentioned
• Episode 806 with Rebecca Hay
• Episode 635 with Beth Diana Smith
• Episode 864 with Hilaire Pickett Martin
24 min
January 26348: What Would Lu Do?: Part 3- Create a Stable Team That Doesn’t Rely on You
Today on Window Treatments for Profit
Hiring is exhausting.Training is expensive.And losing good people doesn’t set you back weeks. It sets you back months.
In this episode of Window Treatments for Profit, we’re continuing our January WWLD series with Decision #3: Stabilize Your Team So You’re Not Constantly Starting Over.
If you feel like you’re always retraining adults on the basics, this episode will challenge a hard truth: the issue usually isn’t effort. It’s leadership and systems.
We talk about why retention has very little to do with perks and everything to do with expectations, standards, and clarity. You’ll hear why chaos drives good employees away faster than money, and how strong leadership creates teams that step up, protect your reputation, and carry the business forward even when you’re not in the room.
This episode is for experienced owners who want:
Fewer mistakes and less rework

A team that understands the big picture

Stability that holds up during busy seasons and hard moments

Leadership systems that work week after week, not just during reviews
This isn’t about being nicer.It’s about being clearer.
And it’s one of the most overlooked decisions that changes profit, time, and control in your business.

Shorten response time so problems don’t linger.
Unresolved issues don’t just disappear. They get heavier. And the longer they sit, the more they cost you.
In this episode, LuAnn explains why slow response times turn otherwise manageable problems into trust-breakers, how businesses unintentionally train themselves to be reactive instead of professional, and why silence is never neutral in the eyes of your customer.

You’ll also learn three practical action steps to help you:
Prevent problems from falling through the cracks

Assign clear ownership instead of relying on memory

Close the communication loop so customers feel informed, not ignored
LuAnn shares real-world lessons from Window Works, including why some of her most loyal and referral-heavy clients were ones where something initially went wrong — and how fast, consistent follow-through made all the difference.

This episode is not about perfection. It’s about intention, clarity, and leadership. And it’s one of the fastest ways to protect both your profit and your sanity.

Our Favorite Links
⁠⁠⁠⁠Windowworksnj.com⁠⁠⁠⁠
⁠⁠⁠⁠Exciting Windows⁠⁠⁠⁠

What’s new with LuAnn Nigara
⁠⁠⁠⁠The Power Talk Friday Tour 2025⁠⁠⁠⁠
⁠⁠⁠⁠Watch the Docuseries!⁠⁠⁠⁠
⁠⁠⁠⁠https://www.luannnigara.com/cob⁠⁠⁠⁠

Purchase LuAnn’s Books Here:
Book 1: ⁠⁠⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠⁠⁠
Audiobook: ⁠⁠⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠⁠⁠
Book 2: ⁠⁠⁠⁠A Well-Designed Business – The Power Talk Friday Experts⁠⁠⁠⁠Book 3: ⁠⁠⁠⁠A Well-Designed Business – The Power Talk Friday Experts Volume 2⁠⁠⁠⁠

Connect with LuAnn Nigara
LuAnn’s ⁠⁠⁠⁠Website⁠⁠⁠⁠
LuAnn’s ⁠⁠⁠⁠Blog⁠⁠⁠⁠
Like Us: ⁠⁠⁠⁠Facebook⁠⁠⁠⁠ | Tweet Us: ⁠⁠⁠⁠Twitter⁠⁠⁠⁠ | Follow Us: ⁠⁠⁠⁠Instagram⁠⁠⁠⁠ | Listen Here: ⁠⁠⁠⁠Podcast⁠⁠
Other Shows Mentioned
AWDB #68 Chad James
AWDB #634 Jessica Harling
AWDB #983 Kathy Kuo
18 min
January 12347: What Would Lu Do?: Part 2- Shorten the Time Between a Problem and a Decision
Today on Window Treatments for Profit
In Part 2 of this five-part WTFP series, LuAnn tackles a decision that quietly drains profit, damages reputation, and creates unnecessary stress in far too many window treatment businesses:
Shorten response time so problems don’t linger.
Unresolved issues don’t just disappear.They get heavier.And the longer they sit, the more they cost you.
In this episode, LuAnn explains why slow response times turn otherwise manageable problems into trust-breakers, how businesses unintentionally train themselves to be reactive instead of professional, and why silence is never neutral in the eyes of your customer.

You’ll also learn three practical action steps to help you:
Prevent problems from falling through the cracks

Assign clear ownership instead of relying on memory

Close the communication loop so customers feel informed, not ignored
LuAnn shares real-world lessons from Window Works, including why some of her most loyal and referral-heavy clients were ones where something initially went wrong — and how fast, consistent follow-through made all the difference.

This episode is not about perfection. It’s about intention, clarity, and leadership. And it’s one of the fastest ways to protect both your profit and your sanity.

Our Favorite Links
⁠⁠⁠Windowworksnj.com⁠⁠⁠
⁠⁠⁠Exciting Windows⁠⁠⁠

What’s new with LuAnn Nigara
⁠⁠⁠The Power Talk Friday Tour 2025⁠⁠⁠
⁠⁠⁠Watch the Docuseries!⁠⁠⁠
⁠⁠⁠https://www.luannnigara.com/cob⁠⁠⁠

Purchase LuAnn’s Books Here:
Book 1: ⁠⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠⁠
Audiobook: ⁠⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠⁠
Book 2: ⁠⁠⁠A Well-Designed Business – The Power Talk Friday Experts⁠⁠⁠Book 3: ⁠⁠⁠A Well-Designed Business – The Power Talk Friday Experts Volume 2⁠⁠⁠

Connect with LuAnn Nigara
LuAnn’s ⁠⁠⁠Website⁠⁠⁠
LuAnn’s ⁠⁠⁠Blog⁠⁠⁠
Like Us: ⁠⁠⁠Facebook⁠⁠⁠ | Tweet Us: ⁠⁠⁠Twitter⁠⁠⁠ | Follow Us: ⁠⁠⁠Instagram⁠⁠⁠ | Listen Here: ⁠⁠⁠Podcast⁠⁠
24 min
January 05 346: What Would Lu Do?: Part 1- Increase Profit Without Increasing Chaos
Today on Window Treatments for Profit
What if this year wasn’t about setting better goals…but about making better decisions?
This episode kicks off a five-part January series focused on five high-level decisions that materially change how a window treatment business runs. Not resolutions. Not wish lists. Real business decisions that impact profit, leadership, and personal satisfaction.
In Part 1, LuAnn breaks down the first and most foundational decision:
Increase profit without increasing chaos.
If your revenue looks strong but you still feel short on time, margin, or breathing room, this episode will help you understand why. You’ll learn the difference between closed sales and profitable sales, how pricing decisions quietly shape your reputation, and why chasing volume often leads to more stress instead of more success.
LuAnn also shares a proven, practical way to start improving margins immediately, based on systems she used for decades at Window Works and now teaches to Exciting Windows.

Our Favorite Links
⁠⁠Windowworksnj.com⁠⁠
⁠⁠Exciting Windows⁠⁠

What’s new with LuAnn Nigara
⁠⁠The Power Talk Friday Tour 2025⁠⁠
⁠⁠Watch the Docuseries!⁠⁠
⁠⁠https://www.luannnigara.com/cob⁠⁠

Purchase LuAnn’s Books Here:
Book 1: ⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠
Audiobook: ⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠
Book 2: ⁠⁠A Well-Designed Business – The Power Talk Friday Experts⁠⁠Book 3: ⁠⁠A Well-Designed Business – The Power Talk Friday Experts Volume 2⁠⁠

Connect with LuAnn Nigara
LuAnn’s ⁠⁠Website⁠⁠
LuAnn’s ⁠⁠Blog⁠⁠
Like Us: ⁠⁠Facebook⁠⁠ | Tweet Us: ⁠⁠Twitter⁠⁠ | Follow Us: ⁠⁠Instagram⁠⁠ | Listen Here: ⁠⁠Podcast⁠⁠
20 min
December 22, 2025345: Vanessa Shepherd: Pinterest SEO, Workflow, and Repurposing Strategy for WT Pros
Today on Window Treatments for Profit
In this crossover episode, Vanessa Shepherd breaks down how to use Pinterest without letting it take over your week. This is about workflow, SEO basics, and simple systems that help you turn each project into strong Pinterest content.Window treatment pros will appreciate how directly this translates to your world. One install can fuel weeks of high-performing pins when you follow a clear workflow.
You’ll learn:
How to build a sustainable Pinterest routine

Which keywords matter and where to place them

How to repurpose project images into multiple pins

How to batch and schedule content for consistency

What’s changed in Pinterest SEO for 2025
Download the Goodie to see updated best practices.
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Other Shows Mentioned:
Amber De La Garza #385
Summer Tannhauser #292
Allison Fannin #223
Kate Ahl # 331

Other Resources mentioned:
Website: primary: She’s Got Vision Blog
course microsite: learn.shesgotvision.com
Blog: She’s Got Vision Blog
1 hr 18 min

About Window Treatments for Profit with LuAnn Nigara

From the publisher's feed

This podcast is specifically designed for window treatment professionals. If you are interested in doing what you do better, whether you are a retailer, installer, workroom, sales rep or from our industry partner community, you have found your people. We are going to talk about sales, marketing, hiring, efficiency, productivity and of course, profitability.