In this episode, I sit down with Lexi Hensby — a self-employed estate agent who’s breaking the mould and delivering 104% of asking price on average. We go deep into why most sellers are getting stitched up before they even hit the market, the psychological damage caused by weak agents, and the brutal truth behind overvaluations.

We cover:

• The single biggest factor that determines a successful home sale

• Why most agents are incentivised to win listings, not results

• The emotional toll of a failed sale — and how to avoid it

• Lexi’s capped-client model (15 max) and why it works

• What elite-level service actually looks like

If you’re a seller (or an agent), this is a masterclass in how to protect your most valuable asset — and what great agency actually sounds like.

In this episode, John Savage sits down with Paul Leslie of Leslie & Co. to unpack what really drives maximum value in a home sale — and why most sellers are getting it completely wrong.

They talk inflated valuations, weak negotiation, agent accountability, and what separates order-takers from elite performers.

If you’re selling a home — or you’re an agent who gives a sh*t — this one’s unmissable.

In this raw and revealing episode, John sits down with Adam Day, one of the most influential figures in UK estate agency and a driving force behind eXp’s growth.

Adam shares the unfiltered story behind why he joined eXp instead of launching his own brand, what self-employment really demands from agents in the first 12 months, and the deeply personal experiences that shaped his mindset—including losing his father at age one and watching his mum struggle to make ends meet.

This is more than an industry chat. It’s a conversation about why we work, who we’re working for, and what it takes to build something that actually lasts.

Expect straight talk on:

– The brutal truth about work/life balance in year one

– Why consistency only works when it’s tied to your deepest “why”

– What sets eXp apart (without the sales pitch)

– How helping others succeed has become Adam’s real mission

If you’re self-employed, thinking about making the leap, or just want to understand what high-performance looks like without the fluff—this episode is a must-listen.

In this episode of the Zero BS Estate Agency Podcast, I’m joined by Barry Pulver — #1 International Agent at eXp Realty and one of the true pioneers of self-employed agency done right.

Barry shares his journey from a brand-new agent in North Carolina to leading a business that now spans 17 countries, helping agents build real careers, real wealth, and real freedom.

We dive into why the old High Street model is broken, how the future belongs to agents who back themselves, and what it really takes to build a business — and a life — you’re proud of.

This isn’t about theory.

This is about real-world experience from someone who’s living it at the highest level.

If you’re serious about growing your agency career, making an impact, and staying true to yourself in the process — you don’t want to miss this one.

Are you building a career in estate agency — or just chasing your next deal?

In this episode of The Zero BS Estate Agency Podcast, John sits down with Charlotte Jeffrey-Campbell, Director of The Able Agent®, the UK’s leading online training platform for estate and letting agents.

Charlotte has helped thousands of agents become confident, qualified professionals through practical training that blends sales, compliance, and legal know-how — all aligned to Ofqual-regulated qualifications and RoPA-ready standards.

Together, they discuss:

• Why seller education, not sales patter, is the key to maximising profit

• The real reason overvalued homes sit on the market for 100+ days

• Why we’ve lost the art of questioning — and how to get it back

• What’s broken in traditional agency training and how to fix it

• How to build a career that actually lasts

Whether you’re new to the industry or looking to sharpen your edge, this is your roadmap to becoming a true property professional.

🎧 Listen now

📝 Read the full write-up at zerobsestateagency.com

📲 Book a 1:1 with Charlotte at theableagent.co.uk

What if we stopped treating surveys as an afterthought?

Had the privilege of sitting down with Mateo Cave, an emerging force in UK property surveying.

In our latest Zero BS Estate Agency podcast, we unpacked something crucial (and all too often ignored):

The condition of the property is the product.

So why are so many agents clueless about it?

Matteo didn’t hold back:

✔️ Lack of agent training around condition

✔️ Retrofits that ruin Victorian homes

✔️ The hidden cost of buyer’s remorse

✔️ Why pre-listing surveys could save us all time, stress, and thousands in fall-throughs

He’s 20. Just twenty!

Yet his vision for transparency, tech-driven solutions, and informed decisions is years ahead of where our industry is stuck.

We talked lofts with no building regs, patchwork repairs, and how opinion overload (mum, dad, Terry down the pub) derails deals.

Matteo’s message?

Surveyors and agents aren’t on opposing teams.

We’re both here to help people make smarter decisions with what’s often their biggest financial commitment.

If you’re an agent who gives a damn about standards, listen to this one. https://www.survey-shack.com/

#EstateAgency #Surveyors #PropertyTransparency #HomeBuying #ZeroBSPodcast #SurveyShack #PropTech #EstateAgentsWhoCare

What does it take to stand on an Olympic start line with Michael Johnson in the lane beside you… and hold your nerve?

In this episode, Olympic silver medallist Roger Black shares the mindset shifts that helped him perform at the highest level — and how those same lessons apply to estate agents thinking about going solo.

We talk about dealing with fear, the power of momentum, and why being part of the right team makes all the difference when you step into uncertainty.

If you’re an agent wrestling with doubt, delay, or the discomfort of building something for yourself — this is the wake-up call you didn’t know you needed.

What You’ll Learn:

• Why defining your version of success is the key to confidence

• How to build momentum and stay consistent when nothing is guaranteed

• The power of accountability and finding your tribe

• What elite athletes can teach estate agents about pressure, performance

#Leavingthe9to5 #StartingYourOwnBusiness #EntrepreneurshipUK #PersonalDevelopment

#DisciplineOverMotivation #GrowthMindset #MindsetforSuccess #MotivationforEntrepreneurs

#RealEstateMotivation #HowtoBecomeaTopEstateAgent

In this episode, I sit down with Reiss Braniff, one of the sharpest self-employed estate agents in the game. We dive deep into what really maximises the value of a home (hint: it’s not a glossy brochure or Rightmove listing), why Reiss walks away from sellers who won’t listen, and how he built a thriving agency rooted in truth, trust, and delivery.

We talk Purplebricks, pricing strategies, leasehold nightmares, and how being radically honest—especially with buyers—sets him apart. Whether you’re an agent trying to level up or a seller tired of hearing the same empty promises, this is a must-listen.

🔥 In This Episode, You’ll Learn:

• Why the agent—not the marketing—is what really sells the home.

• Reiss’s approach to walking away from overpriced or misaligned sellers.

• How to position yourself as the trusted expert in your area.

• Why transparency with buyers leads to stronger sales outcomes.

• Lessons from Purplebricks and how volume can kill service.

• The power of helping flat owners when no one else would.

• The systems and mindset that earn Reiss 1.5–2% fees with ease.

 

💬 Standout Quotes:

“This isn’t a KPI exercise. I work with sellers who want to work with me.” “I’d rather win two instructions out of ten and actually deliver, than win ten and underperform.” “Anyone can list a property. But can they get it through to completion? That’s where the real work begins.”

 

🎯 Who’s It For?

• Estate agents (new or experienced) who want to operate with more integrity and get better results.

• Sellers trying to figure out who’s full of it and who actually delivers.

• Anyone curious about what great agency should look like in 2025.

In this episode of the Zero BS Estate Agency podcast, John Savage sits down with Mark Heneghan, founder of Bespoke Estate Agents, to talk about why honesty, transparency, and a no-nonsense approach are the future of estate agency.

With over 25 years of experience, Mark has seen the best—and worst—of the industry. From high street chains to Purplebricks, he’s done it all. But when he launched Bespoke, he decided to do things differently:

✅ No long-term tie-ins

✅ No overpromising

✅ No BS

Just straight-talking advice and tailored marketing that delivers results.

You’ll learn:

▶ Why overvaluing properties kills trust and costs sellers time and money

▶ How to manage seller expectations the right way (without losing instructions)

▶ Why Mark operates with a zero-day contract and gives sellers total freedom

▶ The key questions every agent should ask to find out a seller’s real motivation

▶ And why transparency and honesty aren’t just ethical—they’re better for business

This episode is a must-listen if you’re an estate agent who wants to raise your game, or a seller who’s fed up with the same old empty promises.

👉 Learn more about Mark and Bespoke Estate Agents at mybespokeagent.com.

⭐ Follow the Zero BS Estate Agency podcast for more straight-talking insights on how to sell homes the right way.

Leave a review if you found this valuable—it helps more agents (and sellers) find the truth in an industry full of noise.

In this episode of the Zero BS Estate Agency Podcast, I sit down with property veteran Henry Sherwood for an unfiltered conversation every seller—and agent—needs to hear.

With over three decades of experience on both sides of the property game, Henry’s seen it all. He started out as a traditional estate agent back in 1991 and now runs a successful buying agency, representing high-net-worth clients and navigating deals most agents only dream about. That means he knows exactly how the industry works—from the inside out.

In this no-nonsense chat, we dive into:

• The one thing that actually maximises the value of your home when selling
• Why sellers keep falling for overinflated valuations—and how to avoid it
• The difference between a professional agent and a polished sales pitch
• Why trust, common sense, and asking the right questions are key to getting a great result
• The three waves of buyers—and how agents often get it wrong by missing the best ones
• How to interview an agent properly (including the deal-breaker questions you need to ask)
• Why most sellers don’t do their due diligence, and how it costs them thousands
• How Henry’s insider knowledge helps buyers and sellers make smarter decisions
• And why having a clear launch strategy (and Plan B) is non-negotiable in today’s market

Henry doesn’t hold back, and neither do I. If you’re a homeowner thinking of selling—or you’ve been on the market with no success—this episode is your reality check. Straight-talking advice, no fluff, and no BS.

Plus, I share details of my 7-Step Pre-Sale Playbook and 21 Exam Questions Every Seller Should Ask an Agent—both designed to help you get the best possible outcome when selling your home.

Tune in now and get armed with the knowledge most sellers only wish they had before they listed.