
Sign up to save your podcasts
Or


You are the expert - not your client or customer. That's why you have a job! That's why people hire you. So no, your customer is NOT always right. If she knew how to do the thing you know how to do, she wouldn't spend money for your product/service/coaching. Which means, it's your J.O.B. to own what you do + how you do it.
By Emily Hirsh4.8
169169 ratings
You are the expert - not your client or customer. That's why you have a job! That's why people hire you. So no, your customer is NOT always right. If she knew how to do the thing you know how to do, she wouldn't spend money for your product/service/coaching. Which means, it's your J.O.B. to own what you do + how you do it.

2,785 Listeners

2,620 Listeners

4,591 Listeners

1,645 Listeners

519 Listeners

666 Listeners

12,084 Listeners

309 Listeners

1,647 Listeners

1,445 Listeners

2,014 Listeners

886 Listeners

2,611 Listeners

665 Listeners

151 Listeners