Coaching for Leaders

By Dave Stachowiak

Leaders aren’t born; they’re made. Many leaders reach points in their careers where what worked yesterday doesn’t work today. This Monday show helps leaders thrive at these key inflection points. Inde... more

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FAQs about Coaching for Leaders:

How many episodes does Coaching for Leaders have?

The podcast currently has 948 episodes available.

Coaching for Leaders episodes:

April 21, 2014 137: The Power Of Servant Leadership, with John Dickson
John Dickson: Spokane County, Washington

Here's a link to the Lean Fighter article John mentioned about some of the work he contributed to at Boeing

John mentioned the learning organization that was articulated by Peter Senge. This model was made popular in Senge's book The Fifth Discipline*, which is a must-read for leaders and also appears on my Top 10 books for leaders list.

“The servant-leader is servant first. It begins with the natural feeling that one wants to serve, and serve first. The conscious choice brings one to aspire to lead.” -Robert Greenleaf

“Enthusiasm is the little recognized secret of success.” -Dale Carnegie

A recent article from the Spokesman-Review on the new utility bill payment system that John spoke of on the show.

What’s one shift you could make that would make you more like a servant leader?

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52min
April 14, 2014136: How to Create Connections in Small Moments, with Douglas Conant
Douglas Conant: TouchPoints
Founder, Conant Leadership (Facebook) (Twitter)
Former CEO, Campbell Soup and President of Nabisco
Author with Mette Norgaard of the New York Time Bestseller TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments*
“The More I Learn About the Outside World, The More Effective I Am With The Inside World.” -Doug Conant
Doug’s TouchPoint framework
Ask first, “How can I help?”
1. Listen intently to what’s said and not said
2. Frame the issue so you understand the context in which the person is looking for your help
3. Help them advance the agenda
Ask at the end, “How did it go?”
Doug mentioned the book Talent is Overrarted by Geoff Colvin*
Check out these two articles from Doug
Turn Your Next Interruption Into An Opportunity
What Losing My Job Taught Me About Leading
Doug’s book is TouchPoints:Creating Powerful Leadership Connections in the Smallest of Moments*
Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
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49min
April 14, 2014 136: How To Create Leadership Connections in The Smallest of Moments with TouchPoints from Douglas Conant
For many of us, our tendency is to minimize our daily interruptions so we can get more done. On today’s show, my guest Douglas Conant helps us all recognize why these moments are critical in our work as leaders and how we can best utilize them.

Guest: Douglas Conant

Founder, Conant Leadership (Facebook) (Twitter)
Former CEO, Campbell Soup and President of Nabisco
Author with Mette Norgaard of the New York Time Bestseller TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments*

“The More I Learn About the Outside World, The More Effective I Am With The Inside World.” -Doug Conant

Doug's TouchPoint framework

Ask first, “How can I help?”
1. Listen intently to what’s said and not said
2. Frame the issue so you understand the context in which the person is looking for your help
3. Help them advance the agenda
Ask at the end, “How did it go?”

Doug mentioned the book Talent is Overrarted by Geoff Colvin*

Check out these two articles from Doug

Turn Your Next Interruption Into An Opportunity
What Losing My Job Taught Me About Leading

Doug's book is TouchPoints:Creating Powerful Leadership Connections in the Smallest of Moments*

Feedback

On this show's topic: http://coachingforleaders.com/136
Comments, questions, or general feedback: http://coachingforleaders.com/feedback
(949) 38-LEARN

Thank you to Alison Nail, Craig Boothroyd, Dana Ruckman, Barry Alcock, Lorina Smith, Ulysses Codognotto, Stephane Russo, Diwakar Nallamani, Travel Pod, Brenda MacPherson Camille Moingeon, Keith Pritchard, Santosh K, Gwen Gnazdowsky, Marin Geo, Justus Birlenbach, Dale Hatchard, and Julio Fernández-Gayoso.

Thank you to Islaura on iTunes and MariaW on Stitcher for leaving such kind written with! If this show has been valuable to you as well, please leave a written review on iTunes or Stitcher by visiting http://coachingforleaders.com/itunes or http://coachingforleaders.com/stitcher
...more
49min
April 07, 2014135: How to Get the Most Out of Training, with Bonni Stachowiak
Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*.
Question from Jordan
I am a young manager (mid-20’s). My job requires training large amounts of staff on software and technology. Many of the staff are twice my age, and tend to ignore me when giving trainings. I’m, not sure if this is because of my age, or because I have only been with the organization for 5 years, and many of them have been here for 20+. Or perhaps it is because of the subject matter of the trainings? Do you have any suggestions on how to get through to them?
Is it content or credibility?
Seven Principles for Leading People Older Than You [episode #59]
Seek out people who are giving you objections and find out how to best serve them.
Dave mentioned How To Win Friends And Influence People*
Lynda.com* is a good solution for learning popular software online at your pace
Adobe Captivate is a good option for creating your own simulations
Screenflow for the Mac is great for screencasting
Camtasia is another option
2nd Question from Jordan
Do you have any suggestions on conferences one can go to, to expand skills on leadership and coaching?
Bonni says a conference is a place to build a network, generate new ideas, and learn about new products
Dale Carnegie Training provides a great resource for changing behavior, which is a great way to get better and leadership and coaching
Question from Kris
I am a manager in a large company and managing a global transformation programme. I am at a cross roads and my development plan includes getting more training on the following: (a) Leadership of global teams (physical and virtual) and (b) Strategic planning and organizational development (how does one define and develop a global organization, roles, numbers of people, strategy, governance, teams, processes, etc) to
implement a global transformation programme. Do you have recommendations on books, education or coaches for my further development?
Good to Great* by Jim Collins
Execution* by Larry Bossidy and Ram Charan
The Fifth Discipline* by Peter Senge
Coaches: Bill Bliss, Tom Henschel, Pam Fox Rollin but find someone who’s done what you’ve done and what they’re reading
Question from Suzie
Audio comment
If you are a nurse or know one, check out OneLoveforNurses.com
Jane Hart publishes the Top 100 Tools for Learning
Poll Everywhere is used by Bonni in her classroom
Question from Andres
In a world of free online courses and MOOCS (Massive Open Online Course); what type of course would you be willing to pay for? What type of content/delivery would definitely be worth spending your (not your employer’s) money on?
Bonni mentioned attending a class from Linda Krall on creativity
Dave spoke about Michael Hyatt’s class of 5 Days To Your Best Year Ever
Question from Elmer
How do you make training accessible to the newest employee while bringing something to the table for the most experienced manager? I usually try to leave the conversation open for the subject matter experts in the room to share their knowledge (within reason and on topic) so there is a feeling of collaboration and not speaking down to them in those situations. Creating a course that is comprehensive is difficult.
Dave suggests segmenting the training, if possible.
How can you get the subject matter experts engaged in a leadership capacity in the classroom?
Use a problem-based or case study approach. This engages the more knowledgable people in the room.
2nd Question from Elmer
One of our bosses/stake holders wants us to make our classes archiveable or semi-future proofed so we do not have to constantly go back and re-teach the classes one on one. What are some of the best ways to do that?
“If the recording of the class was the equivalent to being there, then why are you holding the class in the first place?” -Bonni
Avoid the temptation of just recording a live class and putting it online.
Check out Michael Sandel’s Justice class at Harvard that we mentioned (he also has a great book by the same name).
Articulate has products for online learning
Susan Gerke has training modules for teams called GO Team
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49min
April 07, 2014 135: How To Get The Most Out Of Training
This week, we dedicate the entire show to community questions about training.

Guest: Bonni Stachowiak (@bonni208)

Question from Jordan
I am a young manager (mid-20’s). My job requires training large amounts of staff on software and technology. Many of the staff are twice my age, and tend to ignore me when giving trainings. I’m, not sure if this is because of my age, or because I have only been with the organization for 5 years, and many of them have been here for 20+. Or perhaps it is because of the subject matter of the trainings? Do you have any suggestions on how to get through to them?

Is it content or credibility?
Seven Principles for Leading People Older Than You [episode #59]
Seek out people who are giving you objections and find out how to best serve them.
Dave mentioned How To Win Friends And Influence People*
Lynda.com* is a good solution for learning popular software online at your pace
Adobe Captivate is a good option for creating your own simulations
Screenflow for the Mac is great for screencasting
Camtasia is another option

2nd Question from Jordan
Do you have any suggestions on conferences one can go to, to expand skills on leadership and coaching?

Bonni says a conference is a place to build a network, generate new ideas, and learn about new products
Dale Carnegie Training provides a great resource for changing behavior, which is a great way to get better and leadership and coaching

Question from Kris
I am a manager in a large company and managing a global transformation programme. I am at a cross roads and my development plan includes getting more training on the following: (a) Leadership of global teams (physical and virtual) and (b) Strategic planning and organizational development (how does one define and develop a global organization, roles, numbers of people, strategy, governance, teams, processes, etc) to
implement a global transformation programme. Do you have recommendations on books, education or coaches for my further development?

Good to Great* by Jim Collins
Execution* by Larry Bossidy and Ram Charan
The Fifth Discipline* by Peter Senge
Coaches: Bill Bliss, Tom Henschel, Pam Fox Rollin but find someone who’s done what you’ve done and what they’re reading

Question from Suzie
Audio comment

If you are a nurse or know one, check out OneLoveforNurses.com
Jane Hart publishes the Top 100 Tools for Learning
Poll Everywhere is used by Bonni in her classroom

Question from Andres
In a world of free online courses and MOOCS (Massive Open Online Course); what type of course would you be willing to pay for? What type of content/delivery would definitely be worth spending your (not your employer’s) money on?

Bonni mentioned attending a class from Linda Krall on creativity
Dave spoke about Michael Hyatt’s class of 5 Days To Your Best Year Ever

Question from Elmer
How do you make training accessible to the newest employee while bringing something to the table for the most experienced manager? I usually try to leave the conversation open for the subject matter experts in the room to share their knowledge (within reason and on topic) so there is a feeling of collaboration and not speaking down to them in those situations. Creating a course that is comprehensive is difficult.

Dave suggests segmenting the training, if possible.
How can you get the subject matter experts engaged in a leadership capacity in the classroom?
Use a problem-based or case study approach. This engages the more knowledgable people in the room.

2nd Question from Elmer
One of our bosses/stake holders wants us to make our classes ...
...more
49min
March 31, 2014134: The Secret to Happiness
While many things contribute to happiness, one key attitude shift in how we talk and think about our activities will help us be much happier.
“Happiness isn’t doing what you like, it’s liking what you do.” -Quote on my dad’s desk
Vance Caesar was one of my professors in graduate school.
He wrote The High Achiever’s Guide To Happiness*
Vance said, “Create more ‘gets to’s’ than ‘got to’s”
Do you have more “get to’s” than “got to’s?”
Do you have to give someone feedback today, or do you get to?
Do you have to give a presentation today, or do you get to?
Do you have to resolve a conflict today, or do you get to?
Do you have to go to work today, or do you get to?
The secret to happiness is having more “gets to’s” than “got to’s”
What will you do this week to turn a “got to” into a “get to?”
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21min
March 31, 2014 134: The Secret To Happiness
While many things contribute to happiness, one key attitude shift in how we talk and think about our activities will help us be much happier.

“Happiness isn’t doing what you like, it’s liking what you do.” -Quote on my dad's desk

Vance Caesar was one of my professors in graduate school.

He wrote The High Achiever’s Guide To Happiness*
Vance said, “Create more 'gets to's' than 'got to's"

Do you have more “get to’s” than “got to's?”

Do you have to give someone feedback today, or do you get to?
Do you have to give a presentation today, or do you get to?
Do you have to resolve a conflict today, or do you get to?
Do you have to go to work today, or do you get to?

The secret to happiness is having more “gets to's” than “got to's”

What will you do this week to turn a “got to” into a “get to?”
Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
...more
21min
March 24, 2014133: The Five Elements of Your Personal Brand, with Heather Backstrom
Heather Backstrom: Executive Coach
What is a personal brand?
Personal brand is who a person is from the inside out.
It’s not about external looks – that is personal image (also important, but different).
1. Values
Knowing our values can provide clarity on the kind of work and work environment we choose.
To help get clarity on your values, you may wish to utilize Dave’s values exercise at this link.
Consider experiences in your life that really brought you joy – what values show up?
For more on values, check out Coaching for Leaders episode 20.
2. Vision
It’s about where you are now and where you wish to go.
Create a target for yourself by defining it visually or in writing.
“You can’t hit a target you don’t even have.” -Zig Ziglar
For a journaling app, check out Day One.
For more on vision, check out Coaching for Leaders episode 22.
3. Purpose
Vision is where your head is and purpose is how you get there.
Vision is the future and purpose is what’s happening in the present.
Dave spoke about being a “curator of wisdom about people.”
Without purpose, we tend to get caught up in other people’s lives and lose our own way.
4. Authenticity
Personal brand is about bringing out the best of who you are.
Borrow wisdom from others, but make it your own.
5. Perception
We define our world and other people by our perceptions.
The language we use can change how people perceive us.
Heather and Dave both mentioned that they struggled most with this element.
What action will you take enhance one of these five elements of your personal brand?
Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
...more
47min
March 24, 2014 133: The Five Elements Of Your Personal Brand, with Heather Backstrom
We all know what corporate brands are, but do you have clarity on your own, personal brand? Today, we examine the five elements of an effective personal brand with executive coach Heather Backstrom.

Guest: Heather Backstrom
HeatherBackstrom.com
Executive Coach

What is a personal brand?

Personal brand is who a person is from the inside out.
It’s not about external looks - that is personal image (also important, but different).

1. Values

Knowing our values can provide clarity on the kind of work and work environment we choose.
To help get clarity on your values, you may wish to utilize Dave’s values exercise at this link.
Consider experiences in your life that really brought you joy - what values show up?
For more on values, check out Coaching for Leaders episode 20.

2. Vision

It’s about where you are now and where you wish to go.
Create a target for yourself by defining it visually or in writing.
“You can’t hit a target you don’t even have.” -Zig Ziglar
For a journaling app, check out Day One.
For more on vision, check out Coaching for Leaders episode 22.

3. Purpose

Vision is where your head is and purpose is how you get there.
Vision is the future and purpose is what’s happening in the present.
Dave spoke about being a “curator of wisdom about people.”
Without purpose, we tend to get caught up in other people’s lives and lose our own way.

4. Authenticity

Personal brand is about bringing out the best of who you are.
Borrow wisdom from others, but make it your own.

5. Perception

We define our world and other people by our perceptions.
The language we use can change how people perceive us.
Heather and Dave both mentioned that they struggled most with this element.

What action will you take enhance one of these five elements of your personal brand?

Feedback On this topic: http://coachingforleaders.com/133
Comments, questions, or feedback: http://coachingforleaders.com/feedback

A reminder that episode #135 coming up in two weeks is completely focused on training. Submit your question for consideration at this link.

Thank you to Maria White, Gail Williams, Linda Eller, Valarie Hogan, Kathleen Wheeler, Sarah Blaise, Coop Cooper, Lisa Stockwell, René Hernandez, Lena Staafgard, Brenda Mundy, Jessie Chen, Dee Maher, Felipe Souza, Vicky Nicolas, Luke Robinson, Cindy Paris, David Rivera, Heath Mullikin, Zulma Monsalve, and Dan Cooke for subscribing to my weekly update this past week.

A special than you to Linda for the very kind iTunes review! If this show has been valuable to you as well, please leave a written review on iTunes or Stitcher by visiting http://coachingforleaders.com/itunes or http://coachingforleaders.com/stitcher
...more
47min
March 17, 2014132: How to Improve the Quality of Your Connectedness, with Jennifer Deal
Jennifer Deal: Center for Creative Leadership
Author, Always On, Never Done: Don’t Blame The Smartphone
Center for Creative Leadership works to help improve leadership.
Many people said that staying so connected really started when they received their smartphone.
On average, people in the survey were connected to the workplace 72 hours a week, or 13.5 hours a day.
Personal tasks done during the workday were accounted for in the research (even people that don’t work these kind of hours still do personal tasks at work)
One of the biggest complaints was the number of meetings required in organizations.
A major issue is being invited to meetings and then people realizing that they weren’t really needed.
Setting clear agendas is key.
Be explicit why each person is needed.
Another major complaint was too many people making decisions.
Be explicit about who has decision-making authority and who needs to be checked with.
The intentional use of ambiguity as a management tool is also a challenge.
Sometimes people don’t make a decision so they don’t have responsibility for it, so they leave it in ambiguity.
Clear agendas and outcomes help prevent this.
This leads to crisis mode later on.
What Jennifer does differently because of this research
She still answers emails early in the morning and late at night.
Setting better boundaries about having done enough work today.
Being very specific on agendas for meetings.
She turns down a lot of meetings that aren’t as high value as the other things she needs to be doing.
Check out the Center for Creative Leadership for more resources
Also see episode #128, Four Practices For Leading An Effective Meeting
What have you seen a leader do to encourage quality connections to the workplace?
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39min

FAQs about Coaching for Leaders:

How many episodes does Coaching for Leaders have?

The podcast currently has 948 episodes available.

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