Coaching for Leaders

By Dave StachowiakBusiness Careers Management

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Coaching for Leaders episodes

September 11, 2011 4: What Coaching Is and Why It’s Different
Here's the link I promised to the EDS commercial on building a plane in the air.
Socrates said, "The beginning of wisdom is the definition of terms." (accidentally attributed to Plato in the audio of the show - apologies!)
Let's look at: leading, managing, training/teaching, mentoring, consulting, counseling, and of course coaching.
Leading: Creating environments that achieve a shared vision.
Peter Senge describes a shared vision in The Fifth Discipline*
The rose windows at Notre Dame Cathedral in Paris are a good analogy
John F. Kennedy's shared vision to get us to the moon
Managing: Establishing, monitoring, and controlling processes and procedures
Communicating clear expectations
Follow-up
Feedback or consequences
My work at SCORE! Educational Centers was an example of management in action
Training/Teaching: Transferring information from a knowledgable party to a less knowledgable party
Lynda.com is a great example of online training
This podcast is also an example
Mentoring: Providing advice and perspective from experience
Generally this is someone who knows a lot about a process
My parents have provided lots of mentoring for me: insurance, home, investments, etc.
It's less about the position and more about what you are communicating
Consulting: Making recommendations based on expertise
Clients hire Bonni (my wife) for her expertise in eLearning
Counseling/Therapy: Helping an individual reframe the past in order to improve the future
Don't do it as a leader
Refer people to human resources, employee assistance programs, or a counseling center (at a university)
A note about coaching definitions:
Coaching is a results-partnership. True, but too general.
International Coach Federation says "Partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential." Also true, but too general...and why only with clients?
PCMA says, "The field of coaching is growing quickly, and is continually redefining and refining itself in the process. Even coaching and consulting experts do not always agree on precise meanings and applications." Certainly true!
Kampa-Kokesch and Anderson (2001) review research and detail a process for coaching.
Coaching: Developing a person through the process of rapport, assessment, feedback, planning, implementation, and evaluation
Rapport - Build the relationship and trust - FROM (see episode #2)
Assessment - Prescription without diagnosis is malpractice - use observation, assessments, questioning
Feedback - Data points for people to understand
Planning - Make a flight plan
Implementation - Work the plan
Evaluation - How did we do?
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31 min
September 04, 2011 3: Six Ways Teaching Adults is Different than Teaching Kids
A brief overview of how teaching fits into coaching. We're going to examine a few lessons from The Adult Learner* by Malcolm Knowles.
Pedagogy vs. Andragogy (art of teaching kids vs. self concept of being responsible for ourselves) (Greek: child-leading, man-leading). You can't teach adults the way you teach kids.
Why talk about kids? As coaches, there's the tendency to fall back on what we've seen all our lives and what we remember from school - unfortunately, those same skills don't work with adults.
6 assumptions about andragogy:
The Need to Know (adults need to know why something is important before learning it)
The leaner's self concept (they want to be responsible for the progression of their own lives).
The role of learner's experiences (adults have a lot more of them)
Readiness to learn (adults need timing that corresponds with developmental tasks)
Orientation to learning (adults will learn to support what they think will help them in real-life tasks)
Motivation (adults want job satisfaction, self-esteem, quality of life)
Book recommendation: Drive* by Daniel Pink
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34 min
August 28, 2011 2: How to Start Coaching Someone, with Matt Ross
Matt Ross: Liberty Mutual
How did things go with the listening assessment from the first episode? If you missed it, download the PDF here.
How to start coaching someone:
This is a huge missed opportunity for a lot of leaders.
Leaders start teaching a new skill, and that's it…before getting to know someone and without connecting it to the other person's goals/desires.
The model for how to start coaching someone:
F - Future
R - Reality
O - Obstacles
M - Meaning
What to listen for in the interview with Matt Ross:
1) FROM model
2) This shouldn't be an interrogation...you can jump around
3) The importance of silence
Interview with Matt Ross
Contact Matt Ross at this link
What I would do if I was Matt's manager?
I'd want to talk in terms of how the tasks he's working on connect with his goals.
If those opportunities weren't there, I'd do my best to create those opportunities for Matt.
This doesn't take long...the entire interview was 14 minutes and could have been shorter.
Three reasons leaders skip doing this:
They don't know they should do it (but hopefully you see how helpful this can be)
They don't know how to do it (but now you do!)
It takes too long (not really, per our example)
And a final reason right now, they don't have to do it because of the economy. However, at some point better times for employees are coming and those that aren't led well will move on.
In 2010, Harvard Business Review reported on statistics for high potential employees. They reported that:
1 in 3 high potential employees admit to not putting all their effort into their job
1 in 4 believes they will be working for another employer in a year
Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
33 min
August 19, 2011 1: Introduction to Powerful Listening
Welcome to the first episode of Coaching for Leaders. Why I'm starting this show:
A bit of background about me
How my doctoral dissertation got me thinking about the importance for leaders to focus on themselves
One thing I've learned for sure: leaders can make a big difference in the lives of others if they take a little time to make a difference in themselves
Why I care about this
Lots of resources coming - articles/blogs/Q&A/guests/authors/books/my own perspective
Powerful Listening
Audio exercise - part 1
What did you hear? It sounds a lot like a lot of our work lives.
Audio exercise - part 2
Four Listening Levels:
Pretend
Partial
Present
Powerful
You can't listen powerfully all the time - but you need to at least some of the time.
Good listening is important work for a leader...just an important (if not more so) than "normal work"
Download the Listening Skills Assessment
Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
30 min

About Coaching for Leaders

From the publisher's feed

Leaders aren’t born; they’re made. Many leaders reach points in their careers where what worked yesterday doesn’t work today. This Monday show helps leaders thrive at these key inflection points.…