Laura Davies is the Founder of The Kid Collective, a UK-based toy and sustainable parenting online store built on BluePark. Founded in 2008 they now process 2,000 to 4,000 orders a month.

In this episode we discuss:

• How their sustainability journey began in 2008
• Lessons learnt going through 3 re-brands
• The key challenges of being a reseller versus own-brand
• Why great customer service leads to customer retention
• How Digital PR to improved The Kid Collective’s website organic reach

Download our ebook >> https://ecmp.info/ebook "500 Top Tips to Make Your eCommerce Business More Profitable"

Find the tech to solve your challenges at eCommerce Tech >> https://ecmp.info/tech

Download our new ebook... https://ecmp.info/ebook 500 Tips to Increase Your Profits

Get all the links and resources we mention & join our email list at https://ecmp.info

Love the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode Q&A on Spotify.

Interested in being a Sponsor? go here: https://ecmp.info/sponsor

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

In this episode of the eCommerce Explored Podcast, our event host Chloe Thomas is joined by two experts to answer the question:

How do we forecast better to avoid future overstocks and ease cash flow issues?

Our experts for this session are:

• Ciara Stockeland
• Mark Hook from Inventory Planner

Listen now to find out how you can forecast better to avoid future problems.

This episode is part of a series of sessions to help you take control of your cashflow, profits, and more - by taking control of your stock.

If you sign up to the event right now you can get your hands on:

• the video version of this episode
• at least one more session
• access to our “Overstocks Handbook”

Do you want to clear your excess stock fast? 

Do you want to maximise your future margins?

Do you want to avoid filling all your marketing channels with discount messages?

Then you need to register for our FREE Overstocks event right now: https://ecmp.info/overstock

Joe Russell is the eCommerce Strategy Director at Adobe and Magento dev agency JH. The eCommerce strategy specialist shares his advice on how to establish a framework to get you 80% of the way there – and how to avoid the common hurdles.

In this episode we discuss:

• What is an eCommerce roadmap and how do you create a simple one?
• The best ways to visualise your ideas
• The 3 common pitfalls to avoid
• Developing long-term, measurable goals 
• The next steps once the roadmap is in place
• … and can you get away without it?

Download our ebook >> https://ecmp.info/ebook "500 Top Tips to Make Your eCommerce Business More Profitable"

Check out Tidio >> https://ecmp.info/tidio use code 'ECMP' for an exclusive discount

Find the tech to solve your challenges at eCommerce Tech >> https://ecmp.info/tech

Download our new ebook... https://ecmp.info/ebook 500 Tips to Increase Your Profits

Get all the links and resources we mention & join our email list at https://ecmp.info

Love the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode Q&A on Spotify.

Interested in being a Sponsor? go here: https://ecmp.info/sponsor

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

In this episode of the eCommerce Explored Podcast, our event host Chloe Thomas is joined by two experts to answer the question:

Where else can you Sell your Excess Stock without sending it to landfill?

Our experts for this session are:

• Moe Hachem from Sneaker Impact
• Simon Payne from Sole Responsibility

Listen now to learn ways to ensure your products don’t become rubbish, to maximise your margins, AND to turn that overstock back in to cash - fast.

This episode is part of a series of sessions to help you take control of your cashflow, profits, and more - by taking control of your stock.

If you sign up to the event right now you can get your hands on:

• the video version of this episode
• at least one more session
• access to our “Overstocks Handbook”

Do you want to clear your excess stock fast? 

Do you want to maximise your future margins?

Do you want to avoid filling all your marketing channels with discount messages?

Then you need to register for our FREE Overstocks event right now: https://ecmp.info/overstock

Hayley Clarke is the co-owner and managing director at Onya. The business has been trading since 2004 and Hayley and her partner bought it in 2015. Onya are selling products that help customers reduce their use of single-use plastic via their WooCommerce site where they get over 25,000 visitors a month, AND they have over 700 wholesale customers globally. 

In this episode we discuss:

• The pros and cons of acquiring an existing business
• Transitioning to sustainable packaging 
• Improving product design whilst saving money and reducing waste
• Building trust with customers
• Email marketing and developing engaging SEO

Download our ebook >> https://ecmp.info/ebook "500 Top Tips to Make Your eCommerce Business More Profitable"

Check out Tidio >> https://ecmp.info/tidio use code 'ECMP' for an exclusive discount

Find the tech to solve your challenges at eCommerce Tech >> https://ecmp.info/tech

Download our new ebook... https://ecmp.info/ebook 500 Tips to Increase Your Profits

Get all the links and resources we mention & join our email list at https://ecmp.info

Love the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode Q&A on Spotify.

Interested in being a Sponsor? go here: https://ecmp.info/sponsor

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

In this episode of the eCommerce Explored Podcast, our event host Chloe Thomas is joined by two experts to answer the question:

how can you sell your excess stock to your existing customers?

Our experts for this session are:

• Rosie Bailey from Nibble
• Ana Llorente from DooFinder

Listen now to learn how you can leverage your existing customers and marketing channels to clear that overstock and turn it back into cash.

This episode is part of a series of sessions to help you take control of your cashflow, profits, and more - by taking control of your stock.

If you sign up to the event right now you can get your hands on:

• the video version of this episode
• at least one more session
• access to our “Overstocks Handbook”

Do you want to clear your excess stock fast? 

Do you want to maximise your future margins?

Do you want to avoid filling all your marketing channels with discount messages?

Then you need to register for our FREE Overstocks event right now: https://ecmp.info/overstock

Everything our guest does is about helping businesses increase their impact and income by implementing sustainable strategies, policies and frameworks – of which BCorp is one option.

Hannah Cox is the founder of sustainability impact agency betternotstop, head of membership at The Better Business Network, and earlier this year ran the super impressive Better Business Summit.

In this episode we discuss:

• The stats behind the benefits of becoming a B-Corp
• A step-by-step guide for becoming a B-Crop brand
• Whether the size of your business affects your ability to register
• How we can devote more time to our business’ growth by outsourcing 
• Your biggest B-Corp questions

Download our ebook >> https://ecmp.info/ebook "500 Top Tips to Make Your eCommerce Business More Profitable"

Check out Tidio >> https://ecmp.info/tidio use code 'ECMP' for an exclusive discount

Find the tech to solve your challenges at eCommerce Tech >> https://ecmp.info/tech

Download our new ebook... https://ecmp.info/ebook 500 Tips to Increase Your Profits

Get all the links and resources we mention & join our email list at https://ecmp.info

Love the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode Q&A on Spotify.

Interested in being a Sponsor? go here: https://ecmp.info/sponsor

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

Welcome to the first ever episode of my brand new show eCommerce Explored. 

(which we’re temporarily co-releasing to listeners of the eCommerce MasterPlan podcast too – hi eCMP listeners!!)

Our first topic is… Overstocks – how do you get rid of them? How do you avoid them in the first place?

All with the triple aim of helping you:

• Improve cashflow
• Increase profits
• Avoid waste and sending product to landfill

This is far more than just an introductory session!

Listen now for lots of tips on how to clear your excess stock.

This episode is part of a series of sessions to help you take control of your cashflow, profits, and more - by taking control of your stock.

If you sign up to the event right now you can get your hands on:

• the video version of this episode
• at least one more session
• access to our “Overstocks Handbook”

Do you want to clear your excess stock fast? 

Do you want to maximise your future margins?

Do you want to avoid filling all your marketing channels with discount messages?

Then you need to register for our FREE Overstocks event right now: https://ecmp.info/overstock

We continue B Corp month chatting to a BIG online retailer who are on well on their way to B Corp Certification.

Hannah Lia is the Operations Director at Hampers.com. They are sellers of hampers and carbon neutral gifts. Founded in 1979 they now sell £14 million of gifts each year via their Magento site, corporate sales and the Amazon marketplace.

In this episode we discuss:

• Having 40 members of staff to support the eCommerce business
• Selling to consumers, corporate businesses and Amazon trading
• How and why they manage everything in-house – from their own warehousing to their fulfilment
• Operating as a seasonal business, where they turnover £8 million in December out of their total annual £14 million turnover
• What Hannah’s MBA course taught her about sustainability

Start a free trial with Prisync and get 50% off your first three months! >> https://ecmp.info/prisync

Find the tech to solve your challenges at eCommerce Tech >> https://ecmp.info/tech

Download our ebook >> https://ecmp.info/ebook "500 Top Tips to Make Your eCommerce Business More Profitable"

Download our new ebook... https://ecmp.info/ebook 500 Tips to Increase Your Profits

Get all the links and resources we mention & join our email list at https://ecmp.info

Love the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode Q&A on Spotify.

Interested in being a Sponsor? go here: https://ecmp.info/sponsor

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

Faye Treffry is Head of Growth and a director at the multi-award winning Green and Blue, a company of designers, creators and innovators who create products to help wildlife. Selling to consumers and trade via their Shopify site, they launched in 2005 and in 2022 they helped their customers create 5,998 havens for wildlife.

In this episode we discuss:

• Why Green and Blue became a BCorp
• What is actually involved in the certifying – and recertifying – process 
• Some of the basic costs of becoming a BCorp
• Using your impact report as a marketing tool
• How the certification has helped Green and Blue helped identify their gaps on the sustainability journey

Download our ebook >> https://ecmp.info/ebook "500 Top Tips to Make Your eCommerce Business More Profitable"

Check out Tidio >> https://ecmp.info/tidio use code 'ECMP' for an exclusive discount

Download our new ebook... https://ecmp.info/ebook 500 Tips to Increase Your Profits

Get all the links and resources we mention & join our email list at https://ecmp.info

Love the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode Q&A on Spotify.

Interested in being a Sponsor? go here: https://ecmp.info/sponsor

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/