eCommerce MasterPlan

By Chloë Thomas

Trying to work out how to acquire more customers?

Need to improve customer retention?

Or just looking for some reassurance you’re on the right track?

That’s what

... more

4.9

6363 ratings

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FAQs about eCommerce MasterPlan:

How many episodes does eCommerce MasterPlan have?

The podcast currently has 684 episodes available.

eCommerce MasterPlan episodes:

October 10, 2022A truly inspiring sustainable startup - Marc Bucci from Social Socks
Marc Bucci launched his Shopify store Social Socks this summer with a BIG goal… to improve sustainability globally and raise £1 million for charity.
Listen in to find out
why socks!?
how he's baked in sustainability from day one, into everything
why F2F selling is key to his success
some excellent plans for future growth

Get all the links and resources we mention at eCommerceMasterPlan.com

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

---
Download our ebook... https://ecmp.info/ebook 500 Tips to Increase Your Profits
Get all the links and resources we mention and join our email list at https://ecmp.info
Love the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode QandA on Spotify.
Interested in being a Sponsor? go here: https://ecmp.info/sponsor

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy
...more
37min
October 03, 2022 Top 10 Holiday Season Setbacks and How to Avoid Them
We’re doing something a little different this episode.
I was lucky enough to be invited to host a panel session at Brightpearl by Sage’s Peak Season Summit.
And it was so insightful I asked them if we could share with all of you too. And they said yes! Thanks Brightpearl!
The discussion is titled “Top 10 Holiday Season Setbacks (And How To Avoid Them)” and six panellists (including one of our past guests Dan from Lovepop) gave SO MUCH practical advice it was a real pleasure to chair the session.
Get all the links and resources we mention at eCommerceMasterPlan.com

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

---
Download our ebook... https://ecmp.info/ebook 500 Tips to Increase Your Profits
Get all the links and resources we mention and join our email list at https://ecmp.info
Love the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode QandA on Spotify.
Interested in being a Sponsor? go here: https://ecmp.info/sponsor

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy
...more
56min
September 28, 2022Black Friday Tips 2022 - Keep Optimising
In this episode, we have everything you need to know to make this year's Black Friday (and the whole holiday season!) super successful for your business.
Our 7 eCommerce experts share powerful advice that is going to help you end this year on a high for your business, despite all the crazy stuff that's going on right now.
Our experts are...
Burc Tanir, Prisync
Jordan Owen, Mollie
Jessica Totillo Coster, eCommerce Badassery
Arnaud Betourne, Nest Commerce
Chaya Oosterbroek, Yoast
Mark Hook, Brightpearl
Monica Sharma-Patnekar, Business with Monica

Expect to listen to this one twice!
Get all the links and resources we mention at KeepOptimising.com
Episode sponsored by Klaviyo

This podcast uses the following third-party services for analysis:

Podsights - https://podsights.com/privacy
...more
26min
September 26, 2022Growing Skincare brand Blossom Essentials 3x to 7 figures with Sarah Vilenskiy
Sarah Vilenskiy is the Founder and CEO at Blossom Essentials, a line of clean and non-toxic hydration products directly addressing chronic dry and irritated skin problems.
Founded in 2020 they sell on Shopify from the USA to the world. They are experiencing 300% growth and are on track to hit $1.4m this year.
Sarah explains how they're driving such growth in year 3 including
team structure
customer services and 3PLs
finding the right subscription software
ads - TikTok, Facebook, Instagram

A tip-packed episode!
Get all the links and resources we mention at eCommerceMasterPlan.com

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

---
Download our ebook... https://ecmp.info/ebook 500 Tips to Increase Your Profits
Get all the links and resources we mention and join our email list at https://ecmp.info
Love the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode QandA on Spotify.
Interested in being a Sponsor? go here: https://ecmp.info/sponsor

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy
...more
31min
September 19, 2022 Grow from 7 figures to 8 figures in beauty with Janis Thomas from Look Fabulous Forever
Janis Thomas is ex-Birchbox and the eCommerce and Marketing Director at Look Fabulous Forever, the innovative cosmetics and skincare brand designed to meet the needs of older women. They’re a UK DTC brand selling globally to customer base often ignored by the DTC world, who they’re serving via a Magento site. Founded in 2013, Janis has been driving the growth strategy for just over 2 years, they’re currently doing millions a year, and working towards double figure millions.
We talk through her 5 part Growth Strategy, including tips on getting the team culture right, growing Life Time Value, You Tube marketing, listening to your customers effectively AND CRO!
Get all the links and resources we mention at eCommerceMasterPlan.com

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

---
Download our ebook... https://ecmp.info/ebook 500 Tips to Increase Your Profits
Get all the links and resources we mention and join our email list at https://ecmp.info
Love the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode QandA on Spotify.
Interested in being a Sponsor? go here: https://ecmp.info/sponsor

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy
...more
39min
September 12, 2022 Double Your Shopify Sales every Year with Story and Product - SOLIOS watches' Samuel Leroux
Samuel Leroux is co-founder at SOLIOS Watches a disruptive DTC brand selling high quality, elegant and eco-friendly solar powered watches. Founded in 2018 they were the first watch company to become a B Corp, and have been at least doubling every year which is super impressive when you consider they’re bootstrapping, that means they now have over 10,000 customers and this year should hit over $2million via their Shopify store.
Listen to be inspired by:
- The SOLIOS watches founder story
- How SOLIOS have built their team
- The important of sustainability at SOLIOS
- How SOLIOS have doubled sales each year
Lots of great tips too
Get all the links and resources we mention at eCommerceMasterPlan.com

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

---
Download our ebook... https://ecmp.info/ebook 500 Tips to Increase Your Profits
Get all the links and resources we mention and join our email list at https://ecmp.info
Love the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode QandA on Spotify.
Interested in being a Sponsor? go here: https://ecmp.info/sponsor

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy
...more
44min
September 05, 2022 Getting your first 400 wholesale accounts with Bare Kind's Lucy Jeffrey
Lucy Jeffrey is the Founder and CEO at Bare Kind – seller of bamboo socks that save endangered animals. Bare Kind are based in the UK and sell globally via Shopify and wholesale platform Faire. Founded in 2018, last year they hit £200,000.
Lucy is sharing a heap of in-depth advice, including:
- how she's grown their wholesale channel to 6 figures using Faire
- how she's built her remote team, and makes it work really well
- how she's overcome lots of accounting hurdles
- how to recognise an eCommerce store needs to be shut down
Get all the links and resources we mention at eCommerceMasterPlan.com

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

---
Download our ebook... https://ecmp.info/ebook 500 Tips to Increase Your Profits
Get all the links and resources we mention and join our email list at https://ecmp.info
Love the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode QandA on Spotify.
Interested in being a Sponsor? go here: https://ecmp.info/sponsor

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy
...more
32min
August 29, 2022 Subscriptions and fast growth DTC with Kristina Smith from Big Island Coffee Roasters
Kristina Smith is the Head of DTC at Big Island Coffee Roasters. A multi award-winning coffee business with sustainability at its core, founded seven years ago they launched a DTC Shopify site 3 years ago and are aiming to double sales both this year and next.
We're chatting about
- how to hit the ground running in a new job
- subscriptions for success
- selling luxury coffee
and a lot more (of course!)
.
.

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

---
Download our ebook... https://ecmp.info/ebook 500 Tips to Increase Your Profits
Get all the links and resources we mention and join our email list at https://ecmp.info
Love the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode QandA on Spotify.
Interested in being a Sponsor? go here: https://ecmp.info/sponsor

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy
...more
38min
August 22, 2022 Supply Chain Crisis - Solved. Top eCommerce Operations Tips
Well.. not quite!
But for our 400th episode, we're squeezing the best advice on how to deal with this hugely frustrating issue.
Thanks to our expert guests for their tips on how to minimise the impact of the supply chain crisis on your eCommerce store.
Hear tips from:
- Ian Hammersley, The Hammersley Brothers
- Kelly Barner, Dial P for Procurement Podcast
- Martin Heubel, Consulterce
- Gavin Warwick, SmartFreight
- Sara Arthrell, BrightPearl and Inventory Planner
PLUS host Chloe Thomas summarises it all into 7 key action points for you to follow.
.
.

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

---
Download our ebook... https://ecmp.info/ebook 500 Tips to Increase Your Profits
Get all the links and resources we mention and join our email list at https://ecmp.info
Love the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode QandA on Spotify.
Interested in being a Sponsor? go here: https://ecmp.info/sponsor

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy
...more
40min
August 15, 2022Growing a reCommerce business to £5.5m through great customer experience with Helen Lord from UKE
Helen Lord is co-director and founder at family business Used Kitchen Exchange, the UK’s number one kitchen reseller, and proud recipients of the Queen’s Awards for Enterprise in Sustainable Development.
Founded in 2014 they now sell around £5.5m in product a year.
We're chatting about
building a recommerce business (selling used goods),
and how it opens doors in existing markets.
How getting to know the customer has been crucial to their success,
How and why they've decided to shift to eCommerce after 8 years in business.

LOTS of great tips and ideas and inspiration in this episode.
.
.

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

---
Download our ebook... https://ecmp.info/ebook 500 Tips to Increase Your Profits
Get all the links and resources we mention and join our email list at https://ecmp.info
Love the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode QandA on Spotify.
Interested in being a Sponsor? go here: https://ecmp.info/sponsor

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy
...more
36min

FAQs about eCommerce MasterPlan:

How many episodes does eCommerce MasterPlan have?

The podcast currently has 684 episodes available.

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