We’re revisiting the story of a past guest. Yes I’ve been looking back through our past episodes to find a few guests I’d just LOVE to find out what’s been going on with.

Mark Liddington is the Chief Operating Officer at Needle & Thread, a fashion retailer selling via their own ShopifyPlus website from the UK to the world.

They also sell through outlets such as Selfridges, Harrods, Zalando and others.

Needle and Thread launched in 2013, eCommerce sales doubled during the pandemic, and they are on track for over £20 million in sales through all channels this year.

We first chatted to Mark from Needle and Thread Just before the pandemic hit in March 2020 (episode 262).

Listen for updates on:

• how they survived the pandemic, and lessons learnt
• their increased focus on sustainability
• team, marketing, 3PLs and more

Get all the links and resources we mention at eCommerceMasterPlan.com

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

Marc Bucci launched his Shopify store Social Socks this summer with a BIG goal… to improve sustainability globally and raise £1 million for charity.

Listen in to find out

• why socks!?
• how he's baked in sustainability from day one, into everything
• why F2F selling is key to his success
• some excellent plans for future growth

Get all the links and resources we mention at eCommerceMasterPlan.com

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

We’re doing something a little different this episode.

I was lucky enough to be invited to host a panel session at Brightpearl by Sage’s Peak Season Summit.

And it was so insightful I asked them if we could share with all of you too. And they said yes! Thanks Brightpearl!

The discussion is titled “Top 10 Holiday Season Setbacks (And How To Avoid Them)” and six panellists (including one of our past guests Dan from Lovepop) gave SO MUCH practical advice it was a real pleasure to chair the session.

Get all the links and resources we mention at eCommerceMasterPlan.com

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

In this episode, we have everything you need to know to make this year's Black Friday (and the whole holiday season!) super successful for your business.

Our 7 eCommerce experts share powerful advice that is going to help you end this year on a high for your business, despite all the crazy stuff that's going on right now.

Our experts are...

• Burc Tanir, Prisync
• Jordan Owen, Mollie
• Jessica Totillo Coster, eCommerce Badassery
• Arnaud Betourne, Nest Commerce
• Chaya Oosterbroek, Yoast
• Mark Hook, Brightpearl
• Monica Sharma-Patnekar, Business with Monica

Expect to listen to this one twice!

Get all the links and resources we mention at KeepOptimising.com

Episode sponsored by Klaviyo

This podcast uses the following third-party services for analysis:

Podsights - https://podsights.com/privacy

Sarah Vilenskiy is the Founder and CEO at Blossom Essentials, a line of clean and non-toxic hydration products directly addressing chronic dry and irritated skin problems.

Founded in 2020 they sell on Shopify from the USA to the world. They are experiencing 300% growth and are on track to hit $1.4m this year.

Sarah explains how they're driving such growth in year 3 including

• team structure
• customer services and 3PLs
• finding the right subscription software
• ads - TikTok, Facebook, Instagram

A tip-packed episode!

Get all the links and resources we mention at eCommerceMasterPlan.com

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

Janis Thomas is ex-Birchbox and the eCommerce and Marketing Director at Look Fabulous Forever, the innovative cosmetics and skincare brand designed to meet the needs of older women. They’re a UK DTC brand selling globally to customer base often ignored by the DTC world, who they’re serving via a Magento site. Founded in 2013, Janis has been driving the growth strategy for just over 2 years, they’re currently doing millions a year, and working towards double figure millions.

We talk through her 5 part Growth Strategy, including tips on getting the team culture right, growing Life Time Value, You Tube marketing, listening to your customers effectively AND CRO!

Get all the links and resources we mention at eCommerceMasterPlan.com

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

Samuel Leroux is co-founder at SOLIOS Watches a disruptive DTC brand selling high quality, elegant and eco-friendly solar powered watches. Founded in 2018 they were the first watch company to become a B Corp, and have been at least doubling every year which is super impressive when you consider they’re bootstrapping, that means they now have over 10,000 customers and this year should hit over $2million via their Shopify store.

Listen to be inspired by:

- The SOLIOS watches founder story

- How SOLIOS have built their team

- The important of sustainability at SOLIOS

- How SOLIOS have doubled sales each year

Lots of great tips too

Get all the links and resources we mention at eCommerceMasterPlan.com

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

Lucy Jeffrey is the Founder and CEO at Bare Kind – seller of bamboo socks that save endangered animals. Bare Kind are based in the UK and sell globally via Shopify and wholesale platform Faire. Founded in 2018, last year they hit £200,000.

Lucy is sharing a heap of in-depth advice, including:

- how she's grown their wholesale channel to 6 figures using Faire

- how she's built her remote team, and makes it work really well

- how she's overcome lots of accounting hurdles

- how to recognise an eCommerce store needs to be shut down

Get all the links and resources we mention at eCommerceMasterPlan.com

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

Kristina Smith is the Head of DTC at Big Island Coffee Roasters. A multi award-winning coffee business with sustainability at its core, founded seven years ago they launched a DTC Shopify site 3 years ago and are aiming to double sales both this year and next.

We're chatting about

- how to hit the ground running in a new job

- subscriptions for success

- selling luxury coffee

and a lot more (of course!)

Checkout AppSumo >> https://ecmp.info/appsumo

Download our new ebook... https://ecmp.info/ebook 500 Tips to Increase Your Profits

Get all the links and resources we mention & join our email list at https://ecmp.info

Love the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode Q&A on Spotify.

Interested in being a Sponsor? go here: https://ecmp.info/sponsor

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

Well.. not quite!

But for our 400th episode, we're squeezing the best advice on how to deal with this hugely frustrating issue.

Thanks to our expert guests for their tips on how to minimise the impact of the supply chain crisis on your eCommerce store.

Hear tips from:

- Ian Hammersley, The Hammersley Brothers

- Kelly Barner, Dial P for Procurement Podcast

- Martin Heubel, Consulterce

- Gavin Warwick, SmartFreight

- Sara Arthrell, BrightPearl and Inventory Planner

PLUS host Chloe Thomas summarises it all into 7 key action points for you to follow.

Checkout AppSumo >> https://ecmp.info/appsumo

Download our new ebook... https://ecmp.info/ebook 500 Tips to Increase Your Profits

Get all the links and resources we mention & join our email list at https://ecmp.info

Love the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode Q&A on Spotify.

Interested in being a Sponsor? go here: https://ecmp.info/sponsor

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/