
Sign up to save your podcasts
Or


Based on Podcast App listening data
Ever had one of those experiences where you walk out of a business shaking your head, wondering how they're even still in business? That was me this week⦠at the bank. In this episode, I'm sharing what might just be the WORST customer experience I've ever had, and I'm fired up about it.
We're breaking down exactly what happened, why it was such a train wreck, and more importantly, what every business owner can learn from it. Taking care of the customer isn't complicated β yet so many companies still get it wrong. If you want to build a winning business, this episode is your wake-up call.
Register for the LMN Webinar (on Saturday Oct. 18, 2025 from 7a-7:45a)
SnowNtell.com (Oct. 27-31)
π¨ BIG ANNOUNCEMENT: TICKETS ARE OFFICIALLY ON SALE! π¨
Lawntrepreneur Academy LIVE 2025 is locked, loaded, and ready to change the game!
π Join us this November in Novi, MI for the premier live event in the green industry β packed with: π€ An All-Star Speaker Lineup π Proven Business Growth Tactics π€ Networking with Industry Leaders π Swag, Giveaways & Unforgettable Moments
β Seats are limited and will sell out fast β don't wait! π Get your ticket now at LawntrepreneurAcademy.com
This isn't just a conference β it's your next level.
π± LINK MembershipBe part of a community where your success isn't diminished by helping others succeed. Get encouraged, ask questions, and gain valuable insight to help you grow your lawn care business. π Join the LINK Membership
π Helpful Links & Resourcesπ¬ Free Newsletter Stay up to date with Brian's latest tips and updates: Subscribe to the Newsletter
π₯ Follow Brian Online
YouTube: Brian's Lawn Maintenance
Instagram: @brianslawnmaintenance
π Resources to Grow Your Business
Zero to $100K! β Start a Successful Lawn Care Business
MERCH β Brian's Lawn Maintenance Apparel & Gear
π§ LMN Mastermind Sessions Try LMN Landscape Software β use code BRIAN for special savings: Learn More
πΌ Business Services
Cycle CPA β Save $200 with code: BRIAN
PostcardMania β Direct Mail Marketing
Branded Bull β Marketing & Branding Experts
Use code: BRIANS10 to save 10% at the links below:
Equipment Defender
Kujo Yardwear β + Free Shipping!
ISOtunes β Save 10%
Proven Locks
Darwin's Grip
Plow-Right Snow Markers
Ballard Inc.
EarthWay Spreaders
Rhino Hitch
SureCan USA
Comfort Trim
EQUIP Expo β October 21β25, 2025 Use code BRIAN to save 50% off registration Register Now
On this episode, I sit down with Rich Thiebaud to unpack his incredible journey in the green industry. Rich built and scaled his own landscape company to $8 million in revenue before feeling called to pivot into a new chapter. That decision led him to LMN, where he helped transform the way contractors run their businesses, and now into his role as EVP of Sales at Leanscaper.
We talk about the lessons he learned building a successful company, the courage it takes to change direction at the top of your game, and how his passion for people and growth fuels his work today. Whether you're running a crew, scaling a business, or considering your next big leap, Rich's story is packed with insight and inspiration.
Register for the LMN Webinar on Saturday Oct. 18, 2025 from 7a-7:45a
π¨ BIG ANNOUNCEMENT: TICKETS ARE OFFICIALLY ON SALE! π¨
Lawntrepreneur Academy LIVE 2025 is locked, loaded, and ready to change the game!
π Join us this November in Novi, MI for the premier live event in the green industry β packed with: π€ An All-Star Speaker Lineup π Proven Business Growth Tactics π€ Networking with Industry Leaders π Swag, Giveaways & Unforgettable Moments
β Seats are limited and will sell out fast β don't wait! π Get your ticket now at LawntrepreneurAcademy.com
This isn't just a conference β it's your next level.
π± LINK MembershipBe part of a community where your success isn't diminished by helping others succeed. Get encouraged, ask questions, and gain valuable insight to help you grow your lawn care business. π Join the LINK Membership
π Helpful Links & Resourcesπ¬ Free Newsletter Stay up to date with Brian's latest tips and updates: Subscribe to the Newsletter
π₯ Follow Brian Online
YouTube: Brian's Lawn Maintenance
Instagram: @brianslawnmaintenance
π Resources to Grow Your Business
Zero to $100K! β Start a Successful Lawn Care Business
MERCH β Brian's Lawn Maintenance Apparel & Gear
π§ LMN Mastermind Sessions Try LMN Landscape Software β use code BRIAN for special savings: Learn More
πΌ Business Services
Cycle CPA β Save $200 with code: BRIAN
PostcardMania β Direct Mail Marketing
Branded Bull β Marketing & Branding Experts
Use code: BRIANS10 to save 10% at the links below:
Equipment Defender
Kujo Yardwear β + Free Shipping!
ISOtunes β Save 10%
Proven Locks
Darwin's Grip
Plow-Right Snow Markers
Ballard Inc.
EarthWay Spreaders
Rhino Hitch
SureCan USA
Comfort Trim
EQUIP Expo β October 21β25, 2025 Use code BRIAN to save 50% off registration Register Now
Big moves today set the stage for massive momentum tomorrow. In this episode, we're pulling back the curtain on two strategic investments we've made to fuel growth going into Q4 and beyond β a brand-new media studio to level up our content game, and new trucks to expand production capacity in the field.
This is a behind-the-scenes look at why we're investing heavily now to build for the future, how these decisions align with our long-term vision, and what it truly takes to position your business for the next level.
Register for the LMN Webinar on Saturday Oct. 18, 2025 from 7a-7:45a
π¨ BIG ANNOUNCEMENT: TICKETS ARE OFFICIALLY ON SALE! π¨
Lawntrepreneur Academy LIVE 2025 is locked, loaded, and ready to change the game!
π Join us this November in Novi, MI for the premier live event in the green industry β packed with: π€ An All-Star Speaker Lineup π Proven Business Growth Tactics π€ Networking with Industry Leaders π Swag, Giveaways & Unforgettable Moments
β Seats are limited and will sell out fast β don't wait! π Get your ticket now at LawntrepreneurAcademy.com
This isn't just a conference β it's your next level.
π± LINK MembershipBe part of a community where your success isn't diminished by helping others succeed. Get encouraged, ask questions, and gain valuable insight to help you grow your lawn care business. π Join the LINK Membership
π Helpful Links & Resourcesπ¬ Free Newsletter Stay up to date with Brian's latest tips and updates: Subscribe to the Newsletter
π₯ Follow Brian Online
YouTube: Brian's Lawn Maintenance
Instagram: @brianslawnmaintenance
π Resources to Grow Your Business
Zero to $100K! β Start a Successful Lawn Care Business
MERCH β Brian's Lawn Maintenance Apparel & Gear
π§ LMN Mastermind Sessions Try LMN Landscape Software β use code BRIAN for special savings: Learn More
πΌ Business Services
Cycle CPA β Save $200 with code: BRIAN
PostcardMania β Direct Mail Marketing
Branded Bull β Marketing & Branding Experts
Use code: BRIANS10 to save 10% at the links below:
Equipment Defender
Kujo Yardwear β + Free Shipping!
ISOtunes β Save 10%
Proven Locks
Darwin's Grip
Plow-Right Snow Markers
Ballard Inc.
EarthWay Spreaders
Rhino Hitch
SureCan USA
Comfort Trim
EQUIP Expo β October 21β25, 2025 Use code BRIAN to save 50% off registration Register Now
Good is comfortable, but great requires action. In this episode, we unpack the bias to act β why moving forward, even imperfectly, is what separates average results from extraordinary ones. If you've ever wondered what the true difference is between good and great in business and life, this conversation will light a fire under you.
π¨ BIG ANNOUNCEMENT: TICKETS ARE OFFICIALLY ON SALE! π¨
Lawntrepreneur Academy LIVE 2025 is locked, loaded, and ready to change the game!
π Join us this November in Novi, MI for the premier live event in the green industry β packed with: π€ An All-Star Speaker Lineup π Proven Business Growth Tactics π€ Networking with Industry Leaders π Swag, Giveaways & Unforgettable Moments
β Seats are limited and will sell out fast β don't wait! π Get your ticket now at LawntrepreneurAcademy.com
This isn't just a conference β it's your next level.
π± LINK MembershipBe part of a community where your success isn't diminished by helping others succeed. Get encouraged, ask questions, and gain valuable insight to help you grow your lawn care business. π Join the LINK Membership
π Helpful Links & Resourcesπ¬ Free Newsletter Stay up to date with Brian's latest tips and updates: Subscribe to the Newsletter
π₯ Follow Brian Online
YouTube: Brian's Lawn Maintenance
Instagram: @brianslawnmaintenance
π Resources to Grow Your Business
Zero to $100K! β Start a Successful Lawn Care Business
MERCH β Brian's Lawn Maintenance Apparel & Gear
π§ LMN Mastermind Sessions Try LMN Landscape Software β use code BRIAN for special savings: Learn More
πΌ Business Services
Cycle CPA β Save $200 with code: BRIAN
PostcardMania β Direct Mail Marketing
Branded Bull β Marketing & Branding Experts
Use code: BRIANS10 to save 10% at the links below:
Equipment Defender
Kujo Yardwear β + Free Shipping!
ISOtunes β Save 10%
Proven Locks
Darwin's Grip
Plow-Right Snow Markers
Ballard Inc.
EarthWay Spreaders
Rhino Hitch
SureCan USA
Comfort Trim
EQUIP Expo β October 21β25, 2025 Use code BRIAN to save 50% off registration Register Now
In this episode, I sit down with Benji Carlson, EVP of Community at Leanscaper, to talk about how AI, people, and purpose are reshaping the green industry. We explore the massive transformation already underway, what it means for lawn and landscape businesses, and why now is the time to embrace change and be part of the movement.
π¨ BIG ANNOUNCEMENT: TICKETS ARE OFFICIALLY ON SALE! π¨
Lawntrepreneur Academy LIVE 2025 is locked, loaded, and ready to change the game!
π Join us this November in Novi, MI for the premier live event in the green industry β packed with: π€ An All-Star Speaker Lineup π Proven Business Growth Tactics π€ Networking with Industry Leaders π Swag, Giveaways & Unforgettable Moments
β Seats are limited and will sell out fast β don't wait! π Get your ticket now at LawntrepreneurAcademy.com
This isn't just a conference β it's your next level.
π± LINK MembershipBe part of a community where your success isn't diminished by helping others succeed. Get encouraged, ask questions, and gain valuable insight to help you grow your lawn care business. π Join the LINK Membership
π Helpful Links & Resourcesπ¬ Free Newsletter Stay up to date with Brian's latest tips and updates: Subscribe to the Newsletter
π₯ Follow Brian Online
YouTube: Brian's Lawn Maintenance
Instagram: @brianslawnmaintenance
π Resources to Grow Your Business
Zero to $100K! β Start a Successful Lawn Care Business
MERCH β Brian's Lawn Maintenance Apparel & Gear
π§ LMN Mastermind Sessions Try LMN Landscape Software β use code BRIAN for special savings: Learn More
πΌ Business Services
Cycle CPA β Save $200 with code: BRIAN
PostcardMania β Direct Mail Marketing
Branded Bull β Marketing & Branding Experts
Use code: BRIANS10 to save 10% at the links below:
Equipment Defender
Kujo Yardwear β + Free Shipping!
ISOtunes β Save 10%
Proven Locks
Darwin's Grip
Plow-Right Snow Markers
Ballard Inc.
EarthWay Spreaders
Rhino Hitch
SureCan USA
Comfort Trim
EQUIP Expo β October 21β25, 2025 Use code BRIAN to save 50% off registration Register Now
In this episode, I sit down to debrief the Harvest of Knowledge conference and share some of the biggest takeaways from Sam Gemble and other incredible voices who brought fresh insights on leadership, culture, and accountability. We'll talk about what stood out, what we can implement right away, and why events like this push us to level up as owners and leaders.
I'll also break some exciting newsβour new fuel card partnership with Coast Pay. I'll explain how it's changing the way we manage our fleet, improve accountability, and save money in real time. If you've been on the fence about getting organized with fuel costs, this is the episode to tune into.
π¨ BIG ANNOUNCEMENT: TICKETS ARE OFFICIALLY ON SALE! π¨
Lawntrepreneur Academy LIVE 2025 is locked, loaded, and ready to change the game!
π Join us this November in Novi, MI for the premier live event in the green industry β packed with: π€ An All-Star Speaker Lineup π Proven Business Growth Tactics π€ Networking with Industry Leaders π Swag, Giveaways & Unforgettable Moments
β Seats are limited and will sell out fast β don't wait! π Get your ticket now at LawntrepreneurAcademy.com
This isn't just a conference β it's your next level.
π± LINK MembershipBe part of a community where your success isn't diminished by helping others succeed. Get encouraged, ask questions, and gain valuable insight to help you grow your lawn care business. π Join the LINK Membership
π Helpful Links & Resourcesπ¬ Free Newsletter Stay up to date with Brian's latest tips and updates: Subscribe to the Newsletter
π₯ Follow Brian Online
YouTube: Brian's Lawn Maintenance
Instagram: @brianslawnmaintenance
π Resources to Grow Your Business
Zero to $100K! β Start a Successful Lawn Care Business
MERCH β Brian's Lawn Maintenance Apparel & Gear
π§ LMN Mastermind Sessions Try LMN Landscape Software β use code BRIAN for special savings: Learn More
πΌ Business Services
Cycle CPA β Save $200 with code: BRIAN
PostcardMania β Direct Mail Marketing
Branded Bull β Marketing & Branding Experts
Use code: BRIANS10 to save 10% at the links below:
Equipment Defender
Kujo Yardwear β + Free Shipping!
ISOtunes β Save 10%
Proven Locks
Darwin's Grip
Plow-Right Snow Markers
Ballard Inc.
EarthWay Spreaders
Rhino Hitch
SureCan USA
Comfort Trim
EQUIP Expo β October 21β25, 2025 Use code BRIAN to save 50% off registration Register Now
Join Liz and me as we share a fresh update on what's happening with Brian's Lawn Maintenance. From the excitement of adding a new truck to the fleet to the bigger vision we're chasing for the next season, we'll take you behind the scenes of the moves we're making and where we're heading next.
π¨ BIG ANNOUNCEMENT: TICKETS ARE OFFICIALLY ON SALE! π¨
Lawntrepreneur Academy LIVE 2025 is locked, loaded, and ready to change the game!
π Join us this November in Novi, MI for the premier live event in the green industry β packed with: π€ An All-Star Speaker Lineup π Proven Business Growth Tactics π€ Networking with Industry Leaders π Swag, Giveaways & Unforgettable Moments
β Seats are limited and will sell out fast β don't wait! π Get your ticket now at LawntrepreneurAcademy.com
This isn't just a conference β it's your next level.
π± LINK MembershipBe part of a community where your success isn't diminished by helping others succeed. Get encouraged, ask questions, and gain valuable insight to help you grow your lawn care business. π Join the LINK Membership
π Helpful Links & Resourcesπ¬ Free Newsletter Stay up to date with Brian's latest tips and updates: Subscribe to the Newsletter
π₯ Follow Brian Online
YouTube: Brian's Lawn Maintenance
Instagram: @brianslawnmaintenance
π Resources to Grow Your Business
Zero to $100K! β Start a Successful Lawn Care Business
MERCH β Brian's Lawn Maintenance Apparel & Gear
π§ LMN Mastermind Sessions Try LMN Landscape Software β use code BRIAN for special savings: Learn More
πΌ Business Services
Cycle CPA β Save $200 with code: BRIAN
PostcardMania β Direct Mail Marketing
Branded Bull β Marketing & Branding Experts
Use code: BRIANS10 to save 10% at the links below:
Equipment Defender
Kujo Yardwear β + Free Shipping!
ISOtunes β Save 10%
Proven Locks
Darwin's Grip
Plow-Right Snow Markers
Ballard Inc.
EarthWay Spreaders
Rhino Hitch
SureCan USA
Comfort Trim
EQUIP Expo β October 21β25, 2025 Use code BRIAN to save 50% off registration Register Now
On this episode, I'm joined by Steve Wheatcroft β a guy who scaled his company to $30M, successfully exited, and then went on to lead a private equity roll-up to $100M. Steve has seen growth at every level and knows one thing for sure: every problem and every solution in business comes down to people. We dig into what it takes to build a winning team, why people are the biggest challenge and the greatest asset in any organization, and how leadership at scale always circles back to developing and empowering your team. Whether you're running a small crew or eyeing a massive operation, this conversation will help you rethink how you lead and grow through people.
π¨ BIG ANNOUNCEMENT: TICKETS ARE OFFICIALLY ON SALE! π¨
Lawntrepreneur Academy LIVE 2025 is locked, loaded, and ready to change the game!
π Join us this November in Novi, MI for the premier live event in the green industry β packed with: π€ An All-Star Speaker Lineup π Proven Business Growth Tactics π€ Networking with Industry Leaders π Swag, Giveaways & Unforgettable Moments
β Seats are limited and will sell out fast β don't wait! π Get your ticket now at LawntrepreneurAcademy.com
This isn't just a conference β it's your next level.
π± LINK MembershipBe part of a community where your success isn't diminished by helping others succeed. Get encouraged, ask questions, and gain valuable insight to help you grow your lawn care business. π Join the LINK Membership
π Helpful Links & Resourcesπ¬ Free Newsletter Stay up to date with Brian's latest tips and updates: Subscribe to the Newsletter
π₯ Follow Brian Online
YouTube: Brian's Lawn Maintenance
Instagram: @brianslawnmaintenance
π Resources to Grow Your Business
Zero to $100K! β Start a Successful Lawn Care Business
MERCH β Brian's Lawn Maintenance Apparel & Gear
π§ LMN Mastermind Sessions Try LMN Landscape Software β use code BRIAN for special savings: Learn More
πΌ Business Services
Cycle CPA β Save $200 with code: BRIAN
PostcardMania β Direct Mail Marketing
Branded Bull β Marketing & Branding Experts
Use code: BRIANS10 to save 10% at the links below:
Equipment Defender
Kujo Yardwear β + Free Shipping!
ISOtunes β Save 10%
Proven Locks
Darwin's Grip
Plow-Right Snow Markers
Ballard Inc.
EarthWay Spreaders
Rhino Hitch
SureCan USA
Comfort Trim
EQUIP Expo β October 21β25, 2025 Use code BRIAN to save 50% off registration Register Now
In this episode, I sit down with Steven Bennett from LMN right at my kitchen table to talk about why the green industry is so much more than cutting grass or moving snow. We explore what it means to belong to a community with a mission, how this work builds a lasting legacy, and why there's such an energy around being part of something bigger than yourself.
If you've ever wondered what makes this industry so special, or why so many of us are sold out on growing together, this conversation will light a fire in you. It's about purpose, people, and passion β and why you're right where you belong.
Lawntrepreneur Academy LIVE 2025 is locked, loaded, and ready to change the game!
π Join us this November in Novi, MI for the premier live event in the green industry β packed with: π€ An All-Star Speaker Lineup π Proven Business Growth Tactics π€ Networking with Industry Leaders π Swag, Giveaways & Unforgettable Moments
β Seats are limited and will sell out fast β don't wait! π Get your ticket now at LawntrepreneurAcademy.com
This isn't just a conference β it's your next level.
π± LINK MembershipBe part of a community where your success isn't diminished by helping others succeed. Get encouraged, ask questions, and gain valuable insight to help you grow your lawn care business. π Join the LINK Membership
π Helpful Links & Resourcesπ¬ Free Newsletter Stay up to date with Brian's latest tips and updates: Subscribe to the Newsletter
π₯ Follow Brian Online
YouTube: Brian's Lawn Maintenance
Instagram: @brianslawnmaintenance
π Resources to Grow Your Business
Zero to $100K! β Start a Successful Lawn Care Business
MERCH β Brian's Lawn Maintenance Apparel & Gear
π§ LMN Mastermind Sessions Try LMN Landscape Software β use code BRIAN for special savings: Learn More
πΌ Business Services
Cycle CPA β Save $200 with code: BRIAN
PostcardMania β Direct Mail Marketing
Branded Bull β Marketing & Branding Experts
Use code: BRIANS10 to save 10% at the links below:
Equipment Defender
Kujo Yardwear β + Free Shipping!
ISOtunes β Save 10%
Proven Locks
Darwin's Grip
Plow-Right Snow Markers
Ballard Inc.
EarthWay Spreaders
Rhino Hitch
SureCan USA
Comfort Trim
EQUIP Expo β October 21β25, 2025 Use code BRIAN to save 50% off registration Register Now
In this episode of the Fullerton Unfiltered Podcast, I'm joined by Tommy Cole to unpack the heart behind the Leanscaper movement. It's more than just a buzzword β being a Leanscaper is about building a smarter, more connected landscaping community that shares ideas, supports one another, and drives the industry forward.
We also dive into the exciting role of Leanscaper AI, the innovative tools that are helping contractors streamline operations, bid smarter, and make data-driven decisions. Tommy shares how this technology is reshaping the way landscapers approach everything from job costing to team management β and how it's empowering owners at every stage of their journey.
If you've ever wondered what it means to be part of the Leanscaper community and how AI fits into the future of our industry, this episode will give you a clear picture and a ton of inspiration.
π¨ BIG ANNOUNCEMENT: TICKETS ARE OFFICIALLY ON SALE! π¨
Lawntrepreneur Academy LIVE 2025 is locked, loaded, and ready to change the game!
π Join us this November in Novi, MI for the premier live event in the green industry β packed with: π€ An All-Star Speaker Lineup π Proven Business Growth Tactics π€ Networking with Industry Leaders π Swag, Giveaways & Unforgettable Moments
β Seats are limited and will sell out fast β don't wait! π Get your ticket now at LawntrepreneurAcademy.com
This isn't just a conference β it's your next level.
π± LINK MembershipBe part of a community where your success isn't diminished by helping others succeed. Get encouraged, ask questions, and gain valuable insight to help you grow your lawn care business. π Join the LINK Membership
π Helpful Links & Resourcesπ¬ Free Newsletter Stay up to date with Brian's latest tips and updates: Subscribe to the Newsletter
π₯ Follow Brian Online
YouTube: Brian's Lawn Maintenance
Instagram: @brianslawnmaintenance
π Resources to Grow Your Business
Zero to $100K! β Start a Successful Lawn Care Business
MERCH β Brian's Lawn Maintenance Apparel & Gear
π§ LMN Mastermind Sessions Try LMN Landscape Software β use code BRIAN for special savings: Learn More
πΌ Business Services
Cycle CPA β Save $200 with code: BRIAN
PostcardMania β Direct Mail Marketing
Branded Bull β Marketing & Branding Experts
Use code: BRIANS10 to save 10% at the links below:
Equipment Defender
Kujo Yardwear β + Free Shipping!
ISOtunes β Save 10%
Proven Locks
Darwin's Grip
Plow-Right Snow Markers
Ballard Inc.
EarthWay Spreaders
Rhino Hitch
SureCan USA
Comfort Trim
EQUIP Expo β October 21β25, 2025 Use code BRIAN to save 50% off registration Register Now
From the publisher's feed
Ranked by our users in the last 21 days

4,370 Listeners

5 Listeners

257 Listeners

90 Listeners

432 Listeners

163 Listeners

67 Listeners

196 Listeners

109 Listeners

56 Listeners

39 Listeners

21 Listeners

14 Listeners

27 Listeners

14 Listeners