How do you build a working relationship after you’ve gotten off on the wrong foot? In this episode, Anne and Frances coach a caller who has been brought in to support a team that doesn’t want his help—and doesn’t trust his organization. Together, they brainstorm ways to reset the partnership, offer genuine support, and fix a broken system from the inside out.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

Learn more about TED Membership here!

Want to help shape TED’s shows going forward? Fill out our survey!

Hosted on Acast. See acast.com/privacy for more information.