HR Leaders

In this episode of the HR Leaders podcast, I'm joined by Dr. Bob Nelson, to discuss the top 3 no-cost solutions to improve employee engagement and recognition.

Bob Nelson, Ph. D., president of Nelson Motivation Inc., is the world's leading authority on employee recognition and engagement. He has worked with 80% of Fortune 500 companies and authored over 30 books, including the multimillion-copy bestseller 1001 Ways to Reward Employees.

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Head over to our website to access the resources mentioned in this episode: www.hrleaders.co/podcast

Episode highlights

00:00 Coming up: Good leadership starts with talking to the people who work for you

00:39 Intro

00:45 The new hybrid model for workers and speakers

03:27 The simple HR solutions that are proven but not widely applied

07:05 How HR Leaders can pass the reins over to their employees

08:44 The biggest mistake that companies make when it comes to employee recognition

11:48 The top 3 no-cost solutions to improving employee recognition

14:24 How to embrace your employees’ mistakes

18:30 Implementing common sense into management training

20:33 How to transform your company’s approach to failure

24:53 What it means to be employee centric

27:54 Why HR shouldn’t own employee recognition, experience and culture

31:56 Elon Musk’s employee recognition model

33:14 Dr Bob Nelson’s advice to the HR Leaders of today

34:54 Where you can connect with Dr Bob Nelson

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In this episode of the HR Leaders podcast, I'm joined by James Baker to discuss why the traditional HR Function is failing to deliver, as well as the impact of increased volatility and uncertainty on organisational design, leadership, and culture.

James Baker is the Head of HR in Overseas Markets at Jaguar Land Rover, and is responsible for influencing and driving its people strategy and organisational effectiveness in over 10 subsidiaries across the world.

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Head over to our website to access the resources mentioned in this episode: www.hrleaders.co/podcast

Episode highlights

00:00 Coming up in this episode

01:04 James Baker’s journey to the Head of HR in Jaguar Land Rover’s Overseas Markets

04:58 How James designed JLR’s new HR function

08:36 How AI is transforming consumer and candidate expectation

12:02 Jaguar Land Rover’s technological transformation

14:42 A perfect storm for the great resignation

18:05 The ever-evolving function of HR

22:12 How agile has affected the traditional HR organisational design

25:34 The challenges of implementing hybrid work

29:41 Employee value propositions and sustainability in HR

34:44 The one thing that HR leaders don’t talk about enough

39:11 The advice James would give to the HR leaders of tomorrow

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In this episode of the HR Leaders podcast, I'm joined by Raymond Co & Joanna Kurowska to discuss employee wellbeing in the workplace, and what you can do as an HR Leader to improve it.

Raymond Co is the Senior Vice President of Human Resources, Americas and Global Learning at IHG Hotels & Resorts.

Joanna Kurowska is the Managing Director UK & Ireland at IHG Hotels & Resorts.

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Head over to our website to access the resources mentioned in this episode: www.hrleaders.co/podcast

Episode highlights

00:00 Raymond Co and Joanna Kurowska’s wellbeing journeys in InterContinental Hotels Group

07:46 How Raymond and Joanna prioritise their own mental health as HR leaders

14:36 How to not be a source of stress for the people you lead

17:00 How Joanna protects her and her team’s time (‘power down friday’)

21:52 How Raymond stays disciplined and mindful in the workplace

27:00 It’s not just about mental health

28:40 How Raymond and Joanna ensure their efforts affect the wellbeing of their team

33:30 Connecting wellbeing to a higher purpose

35:30 Shaping the culture of your organisation through authenticity

37:53 Joanna’s role on IHG’s European Diversity Equity and Inclusion board

40:00 How generational differences change attitudes towards wellbeing in the workplace

44:23 How Covid-19 impacted attitudes towards wellbeing

46:39 How HR leaders can prioritise their employee’s wellbeing in the workplace

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In this episode of the HR Leaders podcast, I'm joined by Jill Campbell, President and Chief People & Operations Officer at Cox Enterprises, to discuss how Cox Enterprises is building the new hybrid culture your company needs, and what you can do to build it.

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Head over to our website to access the resources mentioned in this episode: www.hrleaders.co/podcast

Episode highlights

00:00 - Intro

01:00 - Jill Campbell's home working set-up

02:22 - The hybrid working model at Cox Enterprises

08:43 - How Cox Enterprises is building a people-centric culture in a hybrid environment

13:15 - The art of listening in forward-thinking workplaces

17:23 - Changing the types of conversations Cox leaders have with their employees

23:23 - How Cox Enterprises is elevating their HR function through delegation

26:30 - Cox Enterprises’ cultural and technological transformation

28:42 - HR Leaders quick fire round

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In this episode of the HR Leaders podcast, I'm joined by my guest, Krish Shankar, the Group Head of Human Resources at Infosys, to discuss the Top 3 Roles for HR in the Future, how Infosys is reskilling and upskilling at scale, and how they are building a new model of engagement for their 315,000 employees.

Krish is a Group Head Human Resources with over 40 years of working in the consumer, telecommunications, and information technology services industries.

Head over to our website to access the resources mentioned in this episode: www.hrleaders.co/podcast

Episode highlights

01.11 - Catalyse, by Krish Shankar

02.14 - Krish’s journey to Group Head of Human Resources at Infosys

04.10 - The increasing complexity of HR across the years

05.18 - How Krish has managed to stay up to date in his own journey in HR

07.02 - Key challenges Infosys is facing in the tech industry

09.00 - Infosys’ value proposition

11.52 - How Infosys is reskilling and upskilling at scale

13.33 - The importance of being able to see your potential progress in an organisation

15.19 - Fluid, Infosys’ talent marketplace

17.01 - How Infosys is building a new model of engagement

20.36 - Communicating and actioning employee feedback

22.00 - How collective emotion can transform organisations

28.10 - What will be The Top 3 roles for HR in the future?

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In this episode of the HR Leaders podcast, I'm joined by my guest, Martijn Seijsener, the Global Head of Employee Experience at Credit Suisse, to discuss how Credit Suisse is shaping their employee’s experience in a hybrid world.

Martijn is an all-round organizational development leader with extensive leadership experience in organization design, employee experience, large scale transformation and working in an agile way.

Head over to our website to access the resources mentioned in this episode: www.hrleaders.co/podcast

Episode highlights

00:00 - A look at Martijn’s role and the importance of data

02:29 - Why co-creation Is the key to a winning employee experience

06:08 - Experiences are situational: Start small to make your business more employee centric

11:04 - How Martijn’s role relates to traditional HR structures

12:20 - Shifting organisational cultures towards data insights and people analytics

15:23 - Understanding the wants and needs of our employees beyond surveys

21:17 - Stand out opportunities to improve employee engagement

24:30 - How employees want to be recognised in organisational structures

26:25 - How Martijn thinks employee experience (EX) relates to customer experience (CX)

29:26 - The role of technology in shaping employee experience in a hybrid workplace

34:00 - Martijn’s advice for his peers trying to change employee experience today

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In this episode of the HR Leaders podcast, I'm joined by my guest, Jeff Belanger, Chief Human Resources Officer at Entera.

He has a long history of success in designing and implementing holistic people strategies that supported business priorities at fast-growing organizations. Belanger started his career as a strategy consultant at PwC focused on learning and development and organizational effectiveness, then transitioned in-house to lead the building of HR infrastructures that helped accelerate companies including Pandora Media, IPG/Mediabrands and most recently Semrush and Buildium.

We discussed: How to Thrive During Times of Hyper Growth

Head over to our website to access the resources mentioned in this episode: www.hrleaders.co/podcast

Episode highlights

00.00 - Jeff's background and why he views this role as the third attempt at a career

07:44 - His transition to HR and his experience in change management

09:54 - Think of HR as a department with the most reach and influence to drive success

10:58 - How he's benefitted from seeing both sides of the HR stick

13:10 - "If people don't see themselves in your organisation, they're not going to join"

16:02 - How to retain talent during hyper growth

19:49 - The three pillars for thriving during times of hyper-growth

22:43 - Why Jeff see's himself as a builder rather than an optimiser

27:47 - The biggest people challenges to consider when scaling to IPO

30:15 - How instilling a growth mindset in your people can help them overcome change

34:39 - Why Jeff thinks it’s important to gather perspectives from outside of HR

36:56 - What makes Jeff's friends and family think he's a hitman

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In this episode of the HR Leaders podcast, I'm joined by my guest, Sandra Quince, Chief Executive Officer at Paradigm for Parity.

We discussed: How Paradigm for Parity is Unlocking the Path to the C-Suite for Women

Head over to our website to access the resources mentioned in this episode: www.hrleaders.co/podcast

Episode highlights

00.00 - Her professional journey

09.40 - Paradigm for parity and Bank of America’s talent model

13.00 - Race and gender inequity in corporate leadership

17.50 - Women considering leaving the workplace after Covid-19

23.00 - Steps towards eliminating unconscious bias

25.00 - Measuring targets and communicating progress within companies

28.20 - How companies can identify women with potential

31.30 - Thinking about the type of environment you create for your employees

33.30 - How her time at P4P has shaped her personally and professionally

37.10 - What she is most excited about in the coming year

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In this episode of the HR Leaders podcast, I'm joined by my guest, Kenneth Miepe, Vice President, People & Culture, EMEA at Valtech.

We discuss: Why A Foundation of Trust Is Key To Remote Work Success

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Episode highlights

00:00 - How the pandemic accelerated their existing plans

03:38 - How Valtech is helping companies raise their digital potential

06:33 - How they reconstructed their organisational structure to meet customers needs

08:37 - Attracting and retaining talent with a modern culture

09:38 - How the workplace delivers fundamental basic social needs of humans

11:19 - How a foundation of trust made their approach to remote working a success

17:01 - Kenneth's thoughts on the future of physical workspaces

19:02 - LEGO's values extend beyond a typical office environment

21:20 - Making spaces that feel safe and accommodate every employee

24:11 - Technologies role in hybrid working

28:12 - How technology has helped their local teams work on regional levels

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In this episode of the HR Leaders podcast, I'm joined by my guest, Howie Jacobson, Executive Coach, Author, ultimate Frisbee Player, Behaviour Nerd and host of the Plant Yourself Podcast.

Howie is co-author, with Peter Bregman, of You Can Change Other People, and the author of Google AdWords For Dummies.

We discussed: Body Language Secrets To Win More Negotiations

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Episode highlights

00:00 - What being a school teacher taught him about sustaining change

06:18 - Conversations that help people become better versions of themselves

06:33 - An introduction to the 4 steps for making positive change

10:00 - Become an ally by seeing positive intent in other people's actions

14:30 - Broaching conversation with empathy, confidence and permission

17:41 - Empathy is a lot harder when you're emotionally invested

20:57 - Why it's essential to exercise your empathy muscle

23:17 - Making a person feel safe opens the door to conversation

28:30 - The difference between performance reviews and performance improvement

33:21 - Leveraging your strengths and mitigating your weaknesses

36:51 - Howie's advice on best way to seek feedback

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