Inside Aesthetics

Episode 227 hosts Dr Sunny Dhesi, a General Practitioner from Rutland, UK.

In this episode we cover one of the most commonly asked questions amongst injectors -  what clinical software system is 'best' for injectors? Having already covered this topic from a software developers perspective (episode 221), we go on a deep dive to better understand the injectors mindset when considering investing in aesthetic software.

We discuss:

• Sunny's background
• What 'CRM' means
• Why clinics need a clinical software system
• Why choosing a system is so difficult
• How the marketing of software doesn't always equate to the reality of using it
• Why there isn't a perfect CRM software
• How and why injectors often ignore the business side running their clinic
• Why understanding a patients journey is so important
• Learning how to interpret the back end of your CRM data
• Trialling software before commiting to it

SPECIAL OFFERS:

Check out all of our current partnership offers here

SUPPORT THE PODCAST:

If you enjoy listening to IA every week and would like to help support the podcast Click here to support us

PATREON:

Join our Patreon for a wealth of injectable and business education in addition to global networking opportunities

Also get access to:

- Business mentoring opportunities with David (additional cost, limited slots)

- Shadowing opportunities in clinic with Dr Jake (additional cost, limited slots)

CONTACT INFORMATION:

Contact IA and other important links

Subscribe to IA on Apple Podcasts

Subscribe to IA on Spotify

Follow Dr Jake on Instagram 

Follow David on Instagram

Episode 226 hosts Nicola Lowrey (Physician Assistant based in California, USA)

Nicola joins us in the 15th Chapter of our series called 'The Injector Diaries'. These episodes feature in depth conversations, stories and experiences from injectors around the globe.

Each injector brings their own unique take on things and we showcase every type of injector, from newbies to masters. We'll explore how and why they chose to inject, why they favour using certain products, look under the hoods of their clinics and aim to inspire our injector listeners.

00:00 Podcast Intro and Disclaimer 01:35 Meet Nicola Lowrey 03:31 What Is a Physician Assistant 07:21 PA Scope and Supervision 08:53 First Botox Party Origins 12:18 Early Training and Wild West 16:00 Complications and Real Learning 18:49 Training Standards and Confidence 28:10 Pharma Training Debate 31:55 When Trainers Say No 33:07 Insurance and Certification Question 33:26 Certificates Mean Nothing 34:03 Need Independent Assessors 34:35 Mentors And Role Models 38:06 Costa Rica Course Origin 43:55 Ultrasound Training Plug 45:40 Full Face Restoration Style 47:30 Overfilled Syndrome Screening 53:05 Assessment Top Down Method 56:25 Lift Versus Reposition Debate 62:16 Integrity Builds Waitlists 67:16 Avoiding Trend Treatments 71:08 Trap Tox Gone Wrong 72:40 Off Label Injection Risks 73:55 Becoming an Allergan Trainer 77:20 Anatomy Sunday and Social Growth 81:45 Balancing Clinic and Travel 85:36 Scaling a Team Mindset 88:17 Treatments She Avoids Threads 90:37 Long Lasting Toxins Debate 93:59 Quick Fire Injector Favorites 96:53 Future of Regenerative Aesthetics 99:25 Wrap Up and Where to Follow

ALL IA LINKS & CONTACT INFORMATION

Episode 226 hosts Nicola Lowrey, a physician assistant from California, USA.

Nicola joins us in the 15th Chapter of our series called 'The Injector Diaries'. These episodes feature in depth conversations, stories and experiences from injectors around the globe.

Each injector brings their own unique take on things and we showcase every type of injector, from newbies to masters. We'll explore how and why they chose to inject, why they favour using certain products, look under the hoods of their clinics and aim to inspire our injector listeners.

SPECIAL OFFERS:

Check out all of our current partnership offers here

SUPPORT THE PODCAST:

If you enjoy listening to IA every week and would like to help support the podcast Click here to support us

IA PATREON:

Join our Patreon for a wealth of injectable and business education in addition to global networking opportunities

Also get access to:

- Business mentoring opportunities with David (additional cost, limited slots)

- Shadowing opportunities in clinic with Dr Jake (additional cost, limited slots)

CONTACT INFORMATION:

Contact IA and other important links

Subscribe to IA on Apple Podcasts

Subscribe to IA on Spotify

Follow Dr Jake on Instagram 

Follow David on Instagram

Episode 225 hosts Fiona Tuck (Nutritional Medicine Practitioner, Cosmetic Chemist & Skin Expert based in Sydney, Australia) (Previously also featured on episodes 2, 36 & 65)

In this weeks podcast we drill down into the poorly understood topics of supplements and ingestable collagen.

00:00 Introduction 02:19 Meet Fiona Tuck 03:57 Why Lifestyle Gets Ignored 08:19 VitaSol Philosophy Food First 12:07 Soil Nutrients and Food Choices 16:59 Whole Food vs Vitamin Pills 19:28 Supplements Risks and Overdosing 23:08 Integrative Skin Health Approach 32:35 Collagen Evidence and Results 36:30 How Ingested Collagen Works 38:44 How Collagen Peptides Work 41:44 Polyphenols and UV Defense 42:14 Pairing With Injectables 43:44 Quality and Dosage Matters 47:07 How to Take It Daily 48:23 Nutrients and Contraindications 53:19 Marine vs Bovine Collagen 56:18 Pricing and Clinic Offers 59:01 When Results Show Up 64:30 Beyond Skin Joint and Muscle 67:04 Wrap Up and Next Treatments 71:46 Final Sign Off and Links

SPECIAL OFFER!

• If you would like to buy any of the Vita-Sol supplement range, get 10% off the range (excluding the teas) by using the code IA10 - Click here to browse & purchase Vita-Sol
• If you are a clinic and would like to stock Vita-Sol, order an initial supply of 25 products and get 5 free (worth $350). Contact Vita-Sol here (and don't forget to include that you heard about the offer in this podcast

Check out all of our current partnership offers here

ALL IA LINKS & CONTACT INFORMATION

Episode 225 hosts Fiona Tuck a nutritional medicine practitioner, cosmetic chemist & skin expert from Sydney, Australia. (Previously also featured on episodes 2, 36 & 65)

In this weeks podcast we drill down into the poorly understood topics of supplements and ingestable collagen. We discuss:

• Fiona's background
• Why our diet is so interwoven with our overall health
• The difference between taking vitamin supplements and eating a nutritionally balanced diet
• The lack of nutritional education for medical professionals
• Vita-Sol: An ingestable supplement range that can be used to support your gut microbiome & skin quality
• Improve your skin quality by combining topical skin care, injectables & nutritional support
• How Vita-Sol can help optimise an injectable patients outcomes
• What collagen is and it's role in the skin
• The skepticism around collagen supplementation
• The evidence for ingesting marine collagen peptides and collagen production
• What the suggested dose of a collagen supplement is

SPECIAL OFFER!

• If you would like to buy any of the Vita-Sol supplement range, get 10% off the range (excluding the teas) by using the code IA10 - Click here to browse & purchase Vita-Sol
• If you are a clinic and would like to stock Vita-Sol, order an initial supply of 25 products and get 5 free (worth $350). Contact Vita-Sol here (and don't forget to include that you heard about the offer in this podcast)

Check out all of our current partnership offers here

SUPPORT THE PODCAST:

If you enjoy listening to IA every week and would like to help support the podcast Click here to support us

IA PATREON:

Join our Patreon for a wealth of injectable and business education in addition to global networking opportunities

Also get access to:

- Business mentoring opportunities with David (additional cost, limited slots)

- Shadowing opportunities in clinic with Dr Jake (additional cost, limited slots)

CONTACT INFORMATION:

Contact IA and other important links

Subscribe to IA on Apple Podcasts

Subscribe to IA on Spotify

Follow Dr Jake on Instagram 

Follow David on Instagram

Episode 224 hosts Dr Felix Li (Cosmetic Physician based in Singapore)

This is the sixth chapter of our miniseries, 'The Beauty Of The World'. (Please also listen to episodes 102, 107, 109, 113 & 118 for our other episodes and regions of the world)

In these episodes we host globally-renowned key opinion leaders to discuss their own regions beauty standards, aesthetic trends and the injectable market in their part of the world. We'll aim to understand what people find attractive, what influences this and celebrate the similarities and amazing differences amongst peoples faces and skin tones.

Felix is a trainer for Allergan Aesthetics across the Asia-Pacific region. We explore the beauty ideals of Singapore and some of the other influencial Asian countries.

We discuss how injectors in Asia might approach their patients and how local culture affects what is seen as beautiful. We also discuss a fundamental question posed by our Beauty Of The World mini series - are we as injectors guilty of stereotyping and assuming what beauty ideals would be suitable for our patients?

00:00 Introduction 04:08 Meet Dr Felix Li 05:09 Training Path Into Aesthetics 10:57 Defining Asian Patient Types 13:26 Small Face Slimming Ideals 15:21 Media Trends and K Pop 19:41 China Influencers and Red Book 24:03 China Hospital Sales Model 27:29 Natural Look Over Done 30:49 Korea Surgery Competitiveness 34:02 Common Requests and Approach 36:02 Jawline Contour Goals 36:37 Asian vs Western Aesthetics 38:34 Male Face Tradeoffs 39:28 Assessing Patient Priorities 46:27 Lateral Support Strategy 49:27 Natural Looking Results 50:38 Asian Anatomy Nuances 51:53 Nose Augmentation Risks 57:15 Forehead Trends and Balance 59:24 Lower Face Filler Volumes 61:31 Toxin Approach and Dosing 66:24 Masseter and Lower Face Toxin 71:46 Skin Ideals in Asia 73:05 Even Tone Over Fairness 75:15 Clinic Lasers and Devices 77:02 Skin Boosters and Exosomes 78:42 Reducing PIH Laser Risk 81:48 Rejuran vs Profhilo 85:22 Toxins and Product Costs 89:22 Singapore Market and Growth 92:17 Practice Challenges and Future 95:25 Final Thanks and Patreon

ALL IA LINKS & CONTACT INFORMATION

Episode 224 is the (very overdue!) sixth chapter of our miniseries, 'The Beauty Of The World'. (Please also listen to episodes 102, 107, 109, 113 & 118 for our other episodes and regions of the world)

The Beauty Of The World mini-series hosts globally-renowned key opinion leaders to discuss their own regions beauty standards, aesthetic trends and the injectable market in their part of the world. We'll try to better understand what people find attractive, what influences this and celebrate the similarities and amazing differences between our faces and skin tones.

In this episode we're joined by Dr Felix Li, a Cosmetic Physician from Singapore and a trainer for Allergan Aesthetics in the Asia-Pacific region. 

We explore the beauty ideals of Singapore and some of the other influencial Asian countries. We discuss how injectors in Asia might approach their patients and how local culture affects what is seen as beautiful. We also discuss a fundamental question posed by our Beauty Of The World mini series - are we as injectors guilty of stereotyping and assuming what beauty ideals would be suitable for our patients?

We discuss:

• Defining of the description term 'Asian'
• Singaporean demographics and how this influences the patient mindset
• The main aesthetic differences between Asian & Caucasian patients
• What the term 'baby face' means 
• Who influences Asian beauty ideals
• The Chinese market and influence
• Common treatment requests when using fillers including the midface, nose, forehead and lower face
• The implications of treating high risk areas frequently
• Asian toxin trends
• Lower facial slimming
• The reverence of good skin in Asian beauty standards
• Common injectable skin treatments including Rejuran
• Korea's unique beauty standards

PATREON:

Join our Patreon for on demand injectable and business education in addition to global networking opportunities with other injectors

SUPPORT THE PODCAST:

Click here if you enjoy listening to IA every week and would like to contribute to supporting the podcast

CHECK OUT OUR SPECIAL OFFERS:

Click here to browse our latest partner offers!

CONTACT INFORMATION:

Contact IA and other important links

Subscribe to IA on Apple Podcasts

Subscribe to IA on Spotify

Follow Dr Jake on Instagram 

Follow David on Instagram

Episode 223 is a little bit different... instead of our usual episode style with one or two guests, we go big!

A fortnight ago Dr Jake & David appeared at one of Australia's biggest conferences, 'Aesthetics'. This annual meeting is convened by Dr Steven Liew, a renowned Plastic Surgeon and previous guest on IA on episodes 64, 126 &192. The goal of the Aesthetics conference is to disrupt the current way of doing things and to explore innovative ideas on how to improve safety and efficacy for both industry professionals and patients.

This year was no different and Dr Jake & David were invited to also do something totally new - a live podcast with a large selection of guests - in only 23 minutes! The brief from Steven was simple, 'Make people think'.

Our expert injector panel consisted of:

• Dr Lee Walker
• Dr Tapan Patel
• Dr Rungsima Wanitphakdeedecha
• Dr Dalvi Humzah
• Dr Zunaid Alli
• Dr Beatriz Molina

00:00 Introduction 01:02 Ultrasound Course Discount 02:57 What Is A23 Conference 04:55 Why We Were On Stage 09:10 Panel Format and Time Pressure 10:59 Live Panel Begins 13:31 Fillers and the Idea of Lift 14:52 KOL Meaning and Bias 18:27 Sterility in Live Injecting 21:18 Bulk Buying Ethics Debate 26:25 Threads and Patient Selection 30:08 Do Fillers Really Differ 33:29 Who Should Be Allowed Inject 36:15 Post Panel Debrief 38:45 KOLs and real opinions 40:13 Bias and echo chambers 41:37 Radical transparency on stage 42:46 Multi brand KOL rules 47:06 Tribalism and rep pressure 48:53 Using other products 52:09 Bulk buying ethics 61:45 FOMO and business acumen 64:07 Stock control and expiry 68:49 Wrap up and next year

ALL IA LINKS & CONTACT INFORMATION

Episode 223 is a little bit different... instead of our usual episode style with one or two guests, we go big! 

A fortnight ago Dr Jake & David appeared at one of Australia's biggest conferences, 'Aesthetics'. This annual meeting is convened by Dr Steven Liew, a renowned Plastic Surgeon and previous guest on IA on episodes 64, 126 &192. The goal of the Aesthetics conference is to disrupt the current way of doing things and to explore innovative ideas on how to improve safety and efficacy for both industry professionals and patients. 

This year was no different and Dr Jake & David were invited to also do something totally new - a live podcast with a large selection of guests - in only 23 minutes! The brief from Steven was simple, 'Make people think'.

Our expert injector panel consisted of:

• Dr Lee Walker
• Dr Tapan Patel
• Dr Rungsima Wanitphakdeedecha
• Dr Dalvi Humzah
• Dr Zunaid Alli
• Dr Beatriz Molina 

You can watch the entire panel discussion on our YouTube Channel here

Thank you to Steven for inviting us and to the guests for being part of our first ever live 'podcast'. We will be back next year at A24 with something bigger and better!

SUPPORT THE PODCAST:

If you enjoy listening to IA every week and would like to help support the podcast in a small way, we have a simple donation option: Click here to support us

IA PATREON:

We also have a Patreon account for injectable and business education in additon to global networking and support. Join IA Patreon and get access to the following benefits:

- IA Whatsapp groups (General, Injectables, Skin & Devices, Business & Regenerative Aesthetics) + three region-specific groups (Australia & NZ, USA & Canada and UK & Ireland)

- IA Injectable Hints & Tips (Patient assessments, injecting videos & other injectable education)

- Weekly Instagram Hints & Tips (Optimise your profile, content planning, how to use Instagram features, how to create Reels, etc)

- IA Business Hints & Tips (Videos of real life business hints & experiences)

- IA Business Insights (Zoom recordings of David doing business mentoring sessions)

- IA Zoom sessions (Periodic Zoom sessions focussing on injectable & business topics)

- IA Library (Clinical papers, books & other resources)

- IA Webinars (Eight webinars recorded in the pandemic with global experts)

IA Patrons can also access:

Business mentoring opportunities with David (additional cost, limited slots)

Shadowing opportunities in clinic with Dr Jake (additional cost, limited slots)

CONTACT INFORMATION:

Subscribe to IA on Apple Podcasts

Subscribe to IA on Spotify

Other IA links:

Follow IA on Instagram

Sign up as an IA Patron

Visit the IA website 

Contact IA

Apply to be a guest on IA

Dr Jake Sloane:

Follow Dr Jake on Instagram 

Dr Jake's website

David Segal:

Follow David on Instagram

Episode 222 hosts Marissa Dennis (Nurse Practitioner based in Kelowna, Canada)

Marissa has been injecting since 2015 and is the owner of Onyx Beauty Lab. She also founded Medical Aesthetics and Injection Academy (MAIA) that help train new injectors from all over Canada.

'The Business of Injecting' episodes host injectors to discuss all aspects of their business. We analyse their struggles and challenges, difficult decisions, friction points, financials, staffing, hiring, firing and other topics relevant for aesthetic business owners.

00:00 Introduction 01:04 Meet Marissa Dennis 03:03 Patreon Value and Community 06:19 Marissa Career Backstory 09:28 Business Coaching Basics 12:33 KPIs CRM and Metrics 18:16 Retention and Referrals 23:53 Charging for Consults 27:02 Building Patient Rapport 30:22 Consult Style and Sunscreen 30:51 Mirror Positivity Exercise 32:25 Language That Normalizes Aging 33:44 Why Aesthetics Feels Taboo 35:37 Going Solo With a Clinic 37:39 Finding Space and Building Out 38:42 Brand Story and Rebrand 39:40 Hard Lessons of Ownership 41:39 Hiring Help and Business Coach 45:36 Front Desk Turnover and Hiring 54:57 Retention and Profit Sharing 55:46 Exit Plan and Training Pipeline 58:53 Clinic X Factor 59:12 Empowerment Over Confidence 59:49 Holistic Facial Balancing 61:04 Scaling Philosophy 61:37 Preventative Aesthetics Trend 62:57 Why Start MAIA 63:30 Fixing Injector Training Gaps 65:18 Devices and Market Research 67:48 Referral Network Strategy 69:26 Balancing Clinic and Academy 72:19 Course Pricing and Value 74:23 Premium Clinic Pricing 76:00 Explaining Higher Costs 79:56 Area vs Unit Pricing 82:22 Marketing Lessons Learned 85:07 Closing and Discount Code 87:43 Final Sign Off

ALL IA LINKS & CONTACT INFORMATION