The pandemic has been hard. On everyone. But one surprising silver lining: enterprising mediators have made the process easier, faster, and cheaper in many cases as a result of moving online. Sure, it might be just another Zoom meeting you have to sit through for hours. But it's a Zoom meeting from the comfort of your home. And strategic mediators are learning new skills they're using to manage online mediation to the great benefit of the separating party. To learn more, we've invited Susan Guthrie to join us this week. Susan is a top family law and mediation attorney legal podcaster! She’s a leading dispute resolution professional, serving on the Executive Council of the American Bar Association’s (ABA) Section of Dispute Resolution as the Membership Officer and to be a Co-Chair of the Mediation Committee and Annual Advanced Mediation Skills Institute. More than 17,000 dispute resolution professionals have benefited from her programs through Learn to Mediate Online®, and she’s host both The Divorce & Beyond Podcast for divorcing couples and the Learn to Mediate Online Podcast for legal professionals.Links & Notes

• Learn to Mediate Online
• Divorce in a Better Way
• The Divorce & Beyond Podcast
• Learn to Mediate Online Podcast

• (00:00) - Welcome to How to Split a Toaster
• (00:29) - Susan Guthrie
• (01:57) - Susan's Journey to Here
• (04:50) - Learning to Shift With COVID
• (06:24) - Learning to Multitask
• (10:10) - Benefits of Online Mediation
• (15:53) - Are Online Mediations Resolved Quicker?
• (17:35) - Feedback
• (18:40) - Differences With Online Mediation
• (21:21) - An Example of Notes
• (24:03) - The Trouble With Confidentiality in an Online Setting
• (25:35) - Teaching Zoom Etiquette
• (30:22) - Technology and Privilege
• (33:38) - Practice & Zoom Booths
• (36:59) - Preparing the Clients
• (42:46) - Wrapping Up