A conversation with Anne Lackey answers your questions about what role a virtual assistant can play in the life of a property manager. What's the difference between a remote employee and an in-house employee? Where are virtual assistants located? What tasks can they help you with? Answers to these questions and more in this informal conversation with NARPM. 

NARPM®Radio: Tenant is Gone; Money is Still Owed. What To Do?

The lease is up, tenant is gone, but money is still owed.  When this happens, sometimes you can get the tenant agree to pay up – but maybe not. Most people want to pay their debts and keep their credit clean, but what can you do to make sure they pay what’s owed? Find out what “acceleration” means in this situation, and how it works for you in this week’s podcast featuring property management attorney Harry Heist. As always, be sure to check with your attorney as laws vary in states and localities. And don’t forget to subscribe to NARPM®Radio on iTunes or your favorite podcast provider!

NARPM® Radio: Decisions, Decisions: New Situations = Danger Zones

Making a decision based on how you FELT it should be handled, or how you KNEW it should be handled... when it’s a new situation, you’re in the danger zone. The tenant dies, the relative wants access – what do you do? The unit has a bad roof and is leaking – do you wait for the adjuster or call a roofer? The tenant complains of mold – do you immediately call an inspector? Decisions like these come up all the time, and mistakes can be made. How do you NOT make a mistake? What’s the one best thing to do? Find out in this week’s podcast featuring property management attorney Harry Heist.

*Always check with your attorney as laws vary by state and locally. 

NARPM®Radio: Work for Rent? What Could Go Wrong?

Your tenant made a deal; the owner pays for paint and the tenant will paint. Good deal or not? Often tenants will offer to do some sort of work on the premises in exchange for rent, and it might seem like a good idea. However, you might be surprised at what could go wrong when a tenant wants to make improvements on their own. Take a listen to this week’s podcast featuring property management attorney Harry Heist, and don’t forget to subscribe to NARPM®Radio on Apple iTunes or Podbean to get invaluable advice like this!

As always, check with your attorney with any possible legal issues, as local and state laws can vary.

Have you ever taken on a property management account, and in a couple of weeks asked yourself “what on earth have I gotten myself into?” The most successful property managers are picky, and spend time investigating before they accept an account. If you have twenty bad accounts, you’ll be bogged down in a perpetual mess. So what should you focus on when you’re looking at a potential client?  Check out some potential red flags on “bad” owners from property management attorney Harry Heist in this week’s NARPM®Radio podcast, available on Apple iTunes and Podbean. Subscribe today!

*As always, check with your attorney on any legal issues, as local and state laws vary.

NARPM® Radio: Mutual Parting Doesn’t Have to be Painful

Your owner and tenant part ways prior to the end of the lease. The tenant leaves, but then demands money back that you’re holding. You had assumed the tenant was forfeiting the deposit, but he thought otherwise. What to do in this situation to avoid misunderstandings? Check out a few recommendations from property management attorney Harry Heist in this week’s NARPM®Radio podcast, available on Apple iTunes and Podbean. Subscribe today!

*As always, check with your local or state attorney, as laws vary.

NARPM®Radio: Doing a renovation? Tips on paint and floor coverings – and how to save money!

When NARPM members told us they were doing more and more renovation work in the properties they manage, we went to work looking for more ways to save you money. In comes Sherwin-Williams, the nation’s leading provider of installed floorcoverings in residential property management, and of course a well-recognized name in paint. This conversation with Dan Giddens from Sherwin-Williams hones in on how to access your NARPM member discount, what floor covering he recommends for rental homes, and other tips to help you with your own or a client’s remodel. If you’re not yet subscribed to NARPM®Radio, you can find it on Apple iTunes and Podbean; subscribe today and don’t miss an episode!

NARPM®Radio: What You Need to Know About Stand-Alone Warranties

As always, check with your attorney for any state or local laws that may apply to you. 

Your tenant asks you to apply the security deposit to the last month of the lease. Do you have any control over that request? If you say no to it, do you file an eviction? Does the owner have any say over this? There are several potential pitfalls in this scenario; learn more about what could happen in this week’s NARPM Radio podcast featuring property management attorney Harry Heist. As always, check with your attorney on any applicable state or local laws that may apply.

How are you – not your business – but, YOU handling the crisis of the day? The Property Management Coach, Kathleen Richards, talks about how to handle feelings of being overwhelmed and anxious during an uncertain time In this podcast. How can you feel more in control of your life? Boundaries are extremely important in life, and in property management – what are they, and how do you create them? This podcast gives you some great tips and answers to these questions for a more calm business and personal life.