OWNR OPS Podcast

This week on the OWNR OPS Podcast, Austin Gray speaks with Marlena, the co-founder of G&M Outdoor Services, who has played a crucial role in scaling the business to $6M in revenue.

Marlena and her brothers provide year-round services, including snow removal, excavation, and landscaping, and they’ve perfected how to manage seasonal challenges and business overhead.

💰Join our Free OWNR OPS Skool Community to grow your local service biz

In this episode, Marlena shares:

• How to navigate employee retention during the off-season

• The secrets behind snow plowing contracts and how to win bids

• Managing heavy equipment and seasonal expenses

• How Jobber has been a game-changer in reducing administrative time and improving customer service

• Financing options for clients and the role of technology in making business operations more efficient
  

Whether you’re in the outdoor services business or running a similar service-based company, Marlena’s insights are invaluable for overcoming seasonal hurdles, managing client relationships, and scaling your business efficiently.

🔥This episode is brought to you by: 

🚀 Jobber – Streamlining your service-based business

💼 Stryker Digital – Helping service businesses grow online

📞 QUO- Business Phone System That Scales With You: Get 20% off your first 3 months. ⁠http://quo.com/ownrops

Tune in to learn how Marlena’s hustle and strategy have fueled growth—and how you can apply these lessons to your own business. 

🎧 Subscribe for more actionable business tips from the OWNR OPS Podcast.

📰 Join the OWNR OPS Newsletter

Follow us on social media for updates and more business insights!

Instagram: @OwnerOps

Twitter: @OwnerOps

How do you build a $50M+ portfolio without VC money or a tech background? 

Nick Huber—founder of Sweaty Startup—did just that. 

In this episode, Nick shares how he went from scraping sidewalks and hiring Walmart employees to raising $52M for real estate and growing a remote team of 325+.

We cover:

• His “Sweaty Startup” mindset (and why he avoids the tech trap) 

• The first hire every service business should make

• How to delegate, hire, and fire with confidence

• Why decision-making and selling are the two most critical skills

• A full playbook for going from $0 to $1M and beyond
  

Whether you're just starting your service business or trying to scale without stress, this episode is your blueprint for high-output, no-fluff growth.

💰 Join our Free OW⁠NR OPS Skool Community to grow your local service biz

Nick's Free Resources!

🔗 Explore 200+ business ideas: sweatystartup.com/ideas

🔗 Hire amazing talent at: somewhere.com

🔗 Follow Nick: @sweatystartup

🔗 Get the book: “The Sweaty Startup” on Amazon

Mentioned in this episode!

We use Jobber to manage our quoting, scheduling, & invoicing:

➡️ Get 20% off your first 6 months here: ⁠https://go.getjobber.com/ownrops

📞 We moved our phone line to OpenPhone so that we can record calls, summarize & tag customers with AI, and integrate with Jobber.

➡️ Get 20% off OpenPhone here: https://get.openphone.com/ownr-ops

🚀 Get ranked #1 on Google with Stryker Digital SEO: ⁠https://stryker-digital.com/?el=oo⁠

Don't forget to like, comment, and subscribe for more episodes with entrepreneurs sharing their best insights and success stories!

How do you build a $50M+ portfolio without VC money or a tech background? 

Nick Huber—founder of Sweaty Startup—did just that. 

In this episode, Nick shares how he went from scraping sidewalks and hiring Walmart employees to raising $52M for real estate and growing a remote team of 325+.

We cover:

• His “Sweaty Startup” mindset (and why he avoids the tech trap) 

• The first hire every service business should make
  

• How to delegate, hire, and fire with confidence
  

• Why decision-making and selling are the two most critical skills
  

• A full playbook for going from $0 to $1M and beyond
  

Whether you're just starting your service business or trying to scale without stress, this episode is your blueprint for high-output, no-fluff growth.

In today’s episode of the OWNR OPS Podcast, Austin Gray talks with John Diekel, the owner of Master Plumbing and Heating in Vermont. From his time in the military to owning a plumbing business, John shares his journey of building a successful service business by focusing on community engagement, modern systems, and creating a company culture based on care and mentorship.

💰 Join our ⁠Free OW⁠NR OPS Skool Community⁠ to grow your local service biz

• The Importance of Community Engagement for Business Growth
• Implementing Software Tools: Streamlining Operations with Jobber
• Building a Diverse Team Across Generations
• Recruitment Strategies for Hard-to-Fill Senior-Level Roles
• The Power of Investing in People: Employee Benefits & Growth
• John’s Advice for Business Owners: Focus on Caring for Your Team
• Final Thoughts: Growing a Business with a Strong Foundation

Mentioned in This Episode

🔥 We use Jobber to manage our quoting, scheduling, & invoicing

➡️ Get 20% off your first 6 months here.

📞 QUO- Business Phone System That Scales With You: Get 20% off your first 3 months. ⁠http://quo.com/ownrops

📖 Get 50% off bookkeeping for 3 months with the Home Service Bookkeeping Pros

🚀 Get ranked #1 On Google With Stryker Digital⁠ SEO

Want to learn more about starting and scaling your own service-based business?

📰 Sign up for the OWNR OPS Newsletter

Don't forget to like, comment, and subscribe for more episodes with entrepreneurs sharing their best insights and success stories!

In this episode of the OWNR OPS Podcast, we dive into customer acquisition, local marketing strategies, and how you can maximize your ROI with data-driven remarketing. Austin is joined by Thomas Rudy, co-founder & CMO of Data Shopper, a software company revolutionizing remarketing for local businesses.

💰 Join our ⁠⁠Free OW⁠NR OPS Skool Community⁠⁠ to grow your local service biz

🔥 What You’ll Learn:

• Fast Customer Acquisition Tactics
• Overcoming Fear in Sales
• The Power of Local SEO
• Remarketing with Direct Mail
• Attribution in Marketing

Mentioned in This Episode

🔥 We use Jobber to manage our quoting, scheduling, & invoicing

➡️ Get 20% off your first 6 months here: https://go.getjobber.com/ownrops

📞 QUO- Business Phone System That Scales With You: Get 20% off your first 3 months. ⁠http://quo.com/ownrops

📖 Bookkeeping: Get 50% off bookkeeping for 3 months with the Home Service Bookkeeping Pros: https://dialedinbookkeeping.com/ownrops

🚀 Get ranked #1 On Google With Stryker Digital⁠ SEO: https://stryker-digital.com/?el=oo

Want to learn more about starting and scaling your own service-based business?

📰 Sign up for the OWNR OPS Newsletter: → ownrops.com/newsletter

Don't forget to like, comment, and subscribe for more episodes with entrepreneurs sharing their best insights and success stories!

Check out Thomas Rudy’s work at Data Shopper:

Website: Data Shopper

Twitter: @thomasrudy

LinkedIn: Thomas Rudy

Learn more about Data Shopper on YouTube: https://youtu.be/4SjQFvPj59M?si=h7R40v25hQFi_q1A

In this week’s episode of The OWNR OPS Podcast, I have the pleasure of sitting down with Tyler Mumford, owner of GrindTime Stump Grinding.

Tyler’s story is nothing short of inspiring. 

He built his stump grinding business from scratch and hit $100,000 in revenue in just 7.5 months—and he did it all solo, with no debt and no outside investment.

Tyler shares how he took the leap from a tech sales job to the world of stump grinding, how he built B2B relationships that generate consistent revenue, and the challenges he overcame along the way. 

He’s not just grinding stumps—he’s building a business with grit, determination, and relentless hustle.

💰 Join our ⁠⁠⁠Free OW⁠NR OPS Skool Community⁠⁠⁠ to grow your local service biz

In this episode, you'll learn:

• How Tyler transitioned into the service industry with zero experience.

• The steps he took to reach $100K in revenue without employees.

• A breakdown of his $3,500 day and what goes into pricing stump grinding jobs.

• The mindset that kept him going during difficult times.

• Tyler’s ambitious goal of hitting $200K in 2025 and what’s next for his business.

  
  

Whether you're just starting out or scaling your business, Tyler’s approach offers valuable lessons in building a service-based business, maintaining a positive mindset, and finding success on your own terms.

Connect with Tyler!

Instagram: Tyler Mumford

Twitter/X: @StumpGuyTai

LinkedIn: Tyler Mumford

Tune in now for a deep dive into how Tyler’s hustle turned into 6-figure success in less than a year!

Mentioned in This Episode:

🔥 We use Jobber to manage our quoting, scheduling, & invoicing

➡️ Get 20% off your first 6 months here: https://go.getjobber.com/ownrops

📞 QUO- Business Phone System That Scales With You: Get 20% off your first 3 months. ⁠http://quo.com/ownrops

🚀 Bookkeeping: Get 50% off bookkeeping for 3 months with the Home Service Bookkeeping Pros: https://dialedinbookkeeping.com/ownrops 🔥

🚀 Get ranked #1 on Google with Stryker Digital SEO:⁠ http://stryker-digital.com/?el=oo

Want to learn more about starting and scaling your own service-based business?

📰 Sign up for the OWNR OPS Newsletter: → ⁠ownrops.com/newsletter

Don't forget to like, comment, and subscribe for more episodes with entrepreneurs sharing their best insights and success stories!

#StumpGrinding #BusinessSuccess #EntrepreneurMindset #OwnerOps #SmallBusiness #ServiceBusiness

🚨 This week on OWNR OPS, I sit down with Daryna Kulya , co-founder of OpenPhone, to talk about their game-changing integration with Jobber—and why it’s about to streamline operations for thousands of contractors.

💰 Join our ⁠⁠⁠⁠Free OW⁠NR OPS Skool Community⁠⁠⁠⁠ to grow your local service biz

🔧 They break down:

• Why personal phones are killing your team’s efficiency

• How OpenPhone’s shared numbers + AI call tagging help you delegate smarter

• What the Jobber integration means for CRM syncing, job tracking, and call summaries

• The systems Doreen recommends to stop being the bottleneck and finally scale

  
  

If you’re building a service business or managing a growing team, this episode is your blueprint to better communication, fewer missed calls, and owning your time.

Have a business question? Text 970-585-OWNR and we'll answer in live Q&A in a future episode! 

Guest: Daryna Kulya 
Role: Co-Founder, OpenPhone

• Linkedin: www.linkedin.com/in/darynakulya/
• X: @darynakulya
• Website: OpenPhone

🔥 Mentioned in This Episode

🔥 We use Jobber to manage our quoting, scheduling, & invoicing

➡️ Get 20% off your first 6 months here: ⁠⁠⁠⁠⁠https://go.getjobber.com/ownrops

📞 QUO- Business Phone System That Scales With You: Get 20% off your first 3 months. ⁠http://quo.com/ownrops

🚀 Get 50% DISCOUNT DialedIn Bookkeeping⁠: ⁠⁠⁠⁠⁠https://www.dialedinbookkeeping.com/ownrops ⁠⁠⁠⁠⁠

🚀Local SEO Stryker Digital: ⁠ ⁠⁠⁠⁠⁠https://stryker-digital.com/?el=oo⁠⁠⁠⁠⁠

📰 Sign up for the OWNR OPS Newsletter: Weekly growth tips from real 7-figure service OWNRS → ⁠⁠⁠⁠⁠ownrops.com/newsletter⁠⁠⁠⁠

🎧 Listen on your favorite platform: Apple Podcasts | Spotify | YouTube

💬 Drop your thoughts in the comments—what tool has helped you delegate smarter?

#OpenPhone #Jobber #ServiceBusiness #HomeService #OWNROPS #CRM #BusinessTools #Trades #Contractors

How do you build a recognizable brand in the home service space—from scratch?

Alex Lathery shares his journey from zero clients and free projects to co-founding the now-thriving Cincinnati Painting Co.

💰 Join our ⁠⁠⁠⁠⁠Free OW⁠NR OPS Skool Community⁠⁠⁠⁠⁠ to grow your local service biz

This episode is a must-listen if you're building in the local service space and want real talk on:

• How to pick a business name that helps you rank on Google
  

• Balancing bold branding with simple clarity
  

• Why your website should convert in 5 seconds
  

• The 3-month process behind one of the cleanest service biz websites we've seen
  

• When to not spend money on websites, logos, or SEO
  

Whether you're at $0 or $1M+, there’s something in this episode for you.

🎙️ Guest: Alex Lathery | Founder, Blue Collar Builds + Co-owner, Cincinnati Painting Co. 📍 Based in Cincinnati

Focus: Branding, Web Design, Local SEO

💡 Ready to brand smarter? Tune in.

This episode is brought to you by:

🔥 We use Jobber to manage our quoting, scheduling, & invoicing

➡️ Get 20% off your first 6 months here: https://go.getjobber.com/ownrops

📞 We moved our phone line to OpenPhone so that we can record calls, summarize & tag customers with AI, and integrate with Jobber.

➡️ Get 20% off OpenPhone here: ⁠⁠⁠⁠⁠https://get.openphone.com/ownr-ops⁠⁠⁠⁠⁠

🚀 Get 50% DISCOUNT DialedIn Bookkeeping⁠: ⁠⁠⁠⁠⁠https://www.dialedinbookkeeping.com/ownrops ⁠⁠⁠⁠⁠

🚀Local SEO Stryker Digital: ⁠ ⁠⁠⁠⁠⁠https://stryker-digital.com/?el=oo⁠⁠⁠⁠⁠

📰 Sign up for the OWNR OPS Newsletter: Weekly growth tips from real 7-figure service OWNRS → ⁠⁠⁠⁠⁠ownrops.com/newsletter⁠⁠⁠⁠

#HomeServices #Entrepreneurship #LocalBusiness #SEO #ServiceBusiness #OwnerOps #Podcast

How do you build a recognizable brand in the home service space—from scratch?

Alex Lathery shares his journey from zero clients and free projects to co-founding the now-thriving Cincinnati Painting Co.

This episode is a must-listen if you're building in the local service space and want real talk on:

• How to pick a business name that helps you rank on Google
  

• Balancing bold branding with simple clarity
  

• Why your website should convert in 5 seconds
  

• The 3-month process behind one of the cleanest service biz websites we've seen
  

• When to not spend money on websites, logos, or SEO
  

Whether you're at $0 or $1M+, there’s something in this episode for you.

🎙️ Guest: Alex Lathery | Founder, Blue Collar Builds + Co-owner, Cincinnati Painting Co. 📍 Based in Cincinnati | Focus: Branding, Web Design, Local SEO

💡 Ready to brand smarter? Tune in.

#HomeServices #Entrepreneurship #LocalBusiness #SEO #ServiceBusiness #OwnerOps #Podcast

In this episode of the OWNR OPS Podcast, we speak with Sam Allsopp, the managing partner of Neal Roofing, who’s successfully scaled his business to $25.7M in 2024. Sam reveals his formula for success and shares how he plans to double his revenue in 2025 by tracking key performance indicators (KPIs), optimizing marketing spend, and building a robust operational framework.

Whether you're a roofing business owner, entrepreneur, or simply looking to grow your business, Sam’s insights will help you optimize your marketing efforts and create a scalable business model.

💰 Join our ⁠⁠⁠⁠⁠Free OW⁠NR OPS Skool Community⁠⁠⁠⁠⁠ to grow your local service biz

Key Highlights:

✨ How Sam broke down his marketing and sales KPIs for daily execution

✨ The role of data tracking in hitting ambitious revenue goals

✨ The secret to successfully managing a mixed team of subcontractors and in-house employees

✨How Neal Roofing uses multiple marketing channels including Google Ads and Local Services Ads to drive sales

✨The importance of referral programs and how Sam incentivizes clients to generate leads

✨What Sam looks at daily to track and adjust his revenue goals and marketing budget

Sam also shares his vision of growing Neal Roofing to $100M and how he plans to acquire and scale new businesses to reach that goal.

If you’re ready to implement proven strategies for your business, this episode is a must-listen!

Don’t forget to follow the OWNR OPS Podcast for more tips from successful entrepreneurs in the home services industry.

📺 Watching on YouTube? Don’t forget to like and subscribe!

📙Free Service Startup Playbook To Generate Your First $100k: https://www.ownrops.com/playbook

This episode is brought to you by:

🔥 We use Jobber to manage our quoting, scheduling, & invoicing

➡️ Get 20% off your first 6 months here: ⁠⁠⁠⁠⁠https://go.getjobber.com/ownrops

📞 We moved our phone line to OpenPhone so that we can record calls, summarize & tag customers with AI, and integrate with Jobber.

➡️ Get 20% off OpenPhone here: ⁠⁠⁠⁠⁠https://get.openphone.com/ownr-ops⁠⁠⁠⁠⁠

🚀 Get 50% DISCOUNT DialedIn Bookkeeping⁠: ⁠⁠⁠⁠⁠https://www.dialedinbookkeeping.com/ownrops ⁠⁠⁠⁠⁠

🚀Local SEO Stryker Digital: ⁠ ⁠⁠⁠⁠⁠https://stryker-digital.com/?el=oo⁠⁠⁠⁠⁠

📰 Sign up for the OWNR OPS Newsletter: Weekly growth tips from real 7-figure service OWNRS → ⁠⁠⁠⁠⁠ownrops.com/newsletter⁠⁠⁠⁠

#entrepreneurship #homeservices #smallbusiness #businessgrowth #owneroperator #startups #businessadvice #digitalmarketing #delegation #workforce #entrepreneurjourney #contractors #marketingtips #businesssuccess #offshorehiring #subcontractors #businessstrategy #companyculture #hiringtips #remotework #smbuni #grit #startupadvice #scaleyourbusiness #five-starservice #businessinsights #entrepreneurtips #teamwork