What is the sales sequence in home service sales calls?  The 1st call vs. the 2nd call.  Open opportunity calls not estimates or bids but rather an opportunity for your homeowner prospect to buy from you.

Uncle Joe and Rick Picard discuss the sequence of in home sales calls.

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Here's Joe's contact information -

Contact Joe Crisara Service MVP.

Mike Busher is back on The Service MVP Podcast with Uncle Joe Crisara!  As a home service professional it's important to make profit on all jobs.  It all starts with pricing!

Check out this important episode of The Service MVP Podcast...

Here's Joe's contact information -

Contact Joe Crisara Service MVP.

Want to improve your customer service with your home service business in Tree Service, HVAC, Garage Doors and more?

Nathan Keller from Free To Grow talks about - "3 Steps To Improving Your Customer Service".

So, who is answering your phones?  Are you too busy to answer the phones? Are you the best person to be answering the phone and being the first point of contact?  Well, you may not be.

Check out this episode of The Service MVP Podcast to learn more about how Free 2 Grow can help your home service business!

Contact Nathan Free 2 Grow.

Contact Joe Crisara Service MVP.

Ron Collier brings his expertise to the podcast today.  Joe and Ron have a discussion on the 3 Mistakes That Contractors Make When It Comes To Their Financials.

Collier Consulting Group was started in 1991 and has dedicated itself to helping small business achieve the profits they deserve.  Even though we have evaluated and guided businesses over $50M, our strength are those companies less than $5M.  If you, your family and your company are not making the money you deserve, contact us.  If you are working more than 60 hours a week in your business, contact us.  We know what to do and how to do it!  Let us help you become profitable.  We are THE business consultant.

Check out this episode of The Service MVP Podcast!

Contact Joe Crisara Service MVP.

A good friend of Joe's, Tommy Mello stops in to The Service MVP podcast.  Joe and Tommy discuss the Secrets To Growing Your Home Service Business.

Tommy has been in the garage door industry for 16 years. Building outstanding processes, leadership, and culture positioned Tommy Mello’s business, A1 Garage Door, for $150 million in revenue. Tommy loves helping other home service professionals win!

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Contact Joe Crisara Service MVP.

Brendan Houghson joins Uncle Joe today on The Service MVP podcast.  Joe and Brendan talk about 'Things Contractors Can Do To Make Themselves More Valueable'.  

Check out this episode of The Service MVP Podcast!  Learn how training your team reaps huge benefits.

Contact Joe Crisara Service MVP.

Today on The Service MVP podcast,  Joe Crisara hosts Ryan Lee and discuss Doubling Your Profits Without Any Extra Effort.  

Check out this episode of The Service MVP Podcast!  Learn how training your team reaps huge benefits.

Contact Joe Crisara Service MVP.

On Uncle Joe's podcast today - Anthony Moore from Fuller Electric in Seattle, Washington talks about the keys to business success in the electrical business.

Check out this episode of The Service MVP Podcast!  Learn how training your team reaps huge benefits.

Contact Joe Crisara Service MVP.

Many home service professionals aren't in a position to stand out from the pack!  They blend in with all others in their space.  This is true of Plumbers, HVAC Professionals, Electricians, Garage Door Companies, and more.

Google, Nextdoor, Angi, and Home Advisor are the lifelines of many home service companies.  The ones that can stand apart or stand out will ultimately win in the end.

In this episode of The Service MVP Podcast, Joe Crisara interviews Jim Klauck, The Radio Pitchman and founder of Check A Pro. Joe and Jim discuss the POWER of the Podcast!  Learn how a podcast site of your own can make you stand out in a sea of advertising and marketing options.

To reach our guest, Jim Klauck (The Radio Pitchman) simply email him - [email protected]

Jim's Website The Radio Pitchman.

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Podcast Episode Transcription:

Let's say you're an HVAC company you're out on that call and you're one of three or four bidding on this job and the homeowner says OK I found you on Google I see you've got good reviews looks like you've got a decent vehicle I see you've been in business for 20 plus years why should I hire you everyone says that they're great they all have 102 hundred 500 reviews on Google and they all seem to be like a 4.8 or higher why hire you welcome welcome to the service MVP podcast this is where you go to learn how to use pure motive service to create higher value to grow your results grow your results and now here is your host America's service sales coach Joe Crisara alright everybody welcome to the service MVP podcast my name is Joe Crisara America's service sales coach and I'm here with a great friend of mine his name is Jim Klauck, Jim say hi hey how you doing Joe it's great to be here my friend now Jim has a business that he has which helps you to differentiate your service matter of fact the name of today's podcast is going to be how to stand out from the pack and Jim tell me about the service you provide and how you got into helping blue collar professionals if you don't mind sure this goes back to 2005 Joe as a homeowner I had an issue I had trouble finding good home service providers good contractors so I help my neighbors out in my neighborhood by putting together something called Check A Pro and at the time it was kind of like angies list when angies list wasn't as big as it is today and I started this in Houston TX well that was close to 20 years ago and now we're nationwide with this but what we do today is we help home service providers stand out from the pack by doing custom podcast sites for them and their business so as a service business of any size yeah communicate through their words on a podcast so that you can use this in your local community or in the area to be able to put put a voice to your company as opposed to just the brand and the and the images and things like that exactly so picture this let's say you're an HVAC company and you're out on that call and you're one of three or four bidding on this job and the homeowner says OK so I found you on Google I see you've got good reviews looks like you've got a decent vehicle I see you've been in business for 20 plus years why should I hire you everyone says that they're great they all have 102 hundred 500 reviews on Google and there all seem to be like a 4.8 or higher why hire you and when you have that podcast that's on audible and Spotify and your own podcast site and you can tell the homeowner you look them right in the eye and you say you know Mr. Jones about three months ago we were talking about this on our podcast talking about this unique type of job because you know that you need a five ton downstairs and a three ton upstairs did you know that no he says well

In this episode of The Service MVP Podcast Rick Picard joins Uncle Joe to ask the question - "Should I Leave The Proposal Behind?"

Check out this episode of The Service MVP Podcast!  Learn how training your team reaps huge benefits.

Contact Joe Crisara Service MVP.

Podcast Episode Transcription:

Welcome to the service MVP podcast where you go to learn how to use your motive service to create higher value to grow your results grow your results and here is your host America's service sales coach Joe Crisara. This is Joe Crisara, America’s service sales coach this week's episode will be on should I leave the proposal behind or not please listen learn and enjoy this exciting subject my name is Joe and I am here to join you today and the subject of our meeting today is should I leave the proposal behind or should tonight this is a very important subject because it could be a critical point in HVAC sales as to the information being left behind or not being left behind and truly stuck right you from what I call a level 1 defcon one type of sales professional as opposed to being an also ran with just kind of always wishes that he had sales or wishes that customers that would come back this is the difference between a real pro and somebody who's sitting on the bench and like any kind of thing like in sports for instance if you're not NFL quarterback that could just be enough accomplishment for for you but if you want to be Tom Brady this is the next step higher and that's what we're talking about this one that habit of this one thing whether you've made the decision to go out there find issues in people's homes and then find out what what's going on they called you they invite you in their home and there's an issue and whether or not you leave this information behind if you don't get the job right now is the critical thing can you leave it behind or don't we that is the question that sounds like a Shakespearean quotation but this thing may be again the one of the most one of the most inspirational meetings we've had so far and I hope that you enjoy it and we're expecting our host of Rick Picard to join us very shortly he is on a sales call closing the deal from one of the tech generated leads and so I'm have to carry the show solo so hang in there with me and of course if you want to call in don't forget to call in on our phone line or open line is 419-400-0202 and the code to enter the conference when you go on the phone line is 522910 and that will get you on the phone line and when we open the lines we'll be able to go ahead and get any comments or questions from you so I will open the lines throughout the show and we'll get your comment of course I might do it sooner than later given the fact that Rick is running a little bit late let's little bit talk about the language of selling and I want to I want to begin by commenting on that and how important the language of selling is when anybody language is selling is that word proposal so should we leave our proposal behind is a good question why why do we why we call it a proposal is anybody's guess the word proposal the word bid and the word estimate I believe is a big mistake to even use that language puts the salesperson and disadvantage to start with it's like saying that we're bidding on something as if the customer has something that we want as opposed to the other way around which is really the truth the customer would not call you out there if you did not want a solution from you and so many times with the wrong language we already kind of start off on the wrong foot and yes it is as terrible as it sounds it's like you know buyers come out there making you bid the the lowest bidder gets the job but is that really the way it should work as a bid or an estimate really the way that people buy the finest products that they that they purchase for themselves I don