Shingo Principles Podcast

In this episode of the Shingo Principles Podcast, we hear from Ken Segel from Value Capture a Shingo Licensed Affiliate, as he shares his insights on, "Using Your Crisis Muscles to Accelerate Your Organizational Excellence Journey."

For many organizations, their crisis operations structure works because it bridges major gaps in their “normal” operating structure. But crisis operations aren’t sustainable indefinitely.

A year into the COVID crisis, as we search for resilience for ourselves as leaders and in our teams, leaders can avoid a crash by converting the most important elements of their crisis management structure to their standard operating structure, but with improvements.

The key is to apply the Shingo Guiding Principles to understand WHY elements of crisis operations work for a period, and how they can be successfully converted and sustained in the work, improvement, and management systems of the organization.

In this episode of the Shingo Principles Podcast, we hear from Peter Hines, author and Shingo Faculty Fellow, as he shares his insights on, "Culture: The Heart of the Shingo Model."

Professor Hines believes that at the heart of the best organizations is their culture, so long as team members are led with humility and everyone respects every individual. In this session, he will explore organizational culture and then challenge whether people can lead with humility and respect individuals without having to manage the "people value stream" as much as the "product value stream." 

Key take-aways from this podcast include:

• The definition of "people value stream"
• Why traditional Lean often suffers from sustainability issues
• How to develop meaning for people
• How to listen to the pull of the voice of the team member
• How to develop flow for people  
• The implications for leaders

To learn more about the Shingo Model and how it can help organizations improve their culture and achieve the results they desire, please visit: http://shingo.org.

In this episode of the Shingo Principles Podcast, we hear from Bruce Hamilton, President of GBMP, a Shingo Licensed Affiliate. Bruce is also a member of the Shingo Academy, a Shingo Examiner, and a Shingo Publication Award recipient.

Shigeo Shingo is best known to many for Lean techniques like SMED and poka-yoke, but these methods were born from Dr. Shingo’s higher purpose: a relentless and never-ending attack on the status quo. Dr. Shingo’s ability to cut to the heart of a problem is, in fact, what enabled the amazing technical breakthroughs that are attributed to him. In this podcast, Bruce shares his personal experience learning from Dr. Shingo.

To learn more about the Shingo Model and how it can help organizations improve their culture and achieve the results they desire, please visit: http://shingo.org.

In this episode of the Shingo Principles Podcast we hear from Cheryl Jekiel, Shingo Faculty Fellow and chief executive officer of the Lean Leadership Center as she shares strategies to engage your teams by connecting them to the organization’s mission, vision, and strategies. 

Most organizations see the value in connecting their entire team to its mission, vision, and strategies; however, establishing the best approach can be quite difficult. Below are a few of the common mistakes organizations make:

1. Aligning people to the vision with a one-way communication approach.
2. Once communicated, team members remain unclear on how the bigger picture relates to them.
3. Cascading goals become obscured the farther away they are from the team that developed the overarching strategies.

This webinar will share proven strategies to engage your teams by connecting them to the bigger picture. It will also include take-away materials to use after the session. Specifically, the session will share ways to:

1. Optimize communication methods to engage everyone on the team.
2. Verify that team members have clarity on the mission, vision, and strategies.
3. Monitor and measure the benefits of increasing time and attention on a well-coordinated effort.

To learn more about the Shingo Model and how it can help organizations improve their culture and achieve the results they desire, please visit: http://shingo.org.

In this episode of the Shingo Principles Podcast, we hear from Drew Butler and Gerhard Plenert from HKPO Change for the Better, a Shingo Licensed Affiliate, as they share the benefits of assuring quality at the source

Assure Quality at the Source is a principle in the Continuous Improvement dimension of the Shingo Model. Perfect quality can only be achieved when every element of work is done right the first time. If an error should occur, it must be detected and corrected at the time of its creation. This is done through error-proofing and taking countermeasures to prevent quality problems from occurring again. Everyone in an organization has responsibility for assuring quality at the source. Quality at the Source instills a sense of ownership and responsibility for every person on the team when implemented correctly and when made a part of the organization's culture. During this podcast, HKPO will talk about the ideal behaviors that go with Assuring Quality at the Source, such as:

• Organizing places of work so potential problems become immediately visible and,
• Stopping work to fix errors.

Assuring Quality at the Source has enormous benefits:

• Creating Quality at the Source is a leading indicator that your products are correct and ready to ship on time.
• Quality at the Source will not be a cause of margin erosion because you are doing it right the first time.
• Assure Quality at the Source is one of the Shingo Guiding Principles that helps you create a stable, predictable, and repeatable process that—besides the financial benefits—helps reduce worker stress and allows them to focus on improvement activities instead of firefighting and workarounds.

The Q&A session is moderated by Jennifer Ralston, the CEO of HKPO. The experts at HKPO have worked with hundreds of organizations over the past fifteen years to Assure Quality at the Source. Join them as they dive into this important topic together.

To learn more about the Shingo Model and how it can help organizations improve their culture and achieve the results they desire, please visit: http://shingo.org.

In this episode of the Shingo Principles Podcast, we hear from Douglas Dawson with Leg Up Solutions, a Shingo Licensed Affiliate, on why organizational excellence must have a standard. Key topics covered in this podcast include: 

• Recognizing standard in a regulatory context
• Providing ISO standards that have meaning for the value chain in terms of reliability for product requirements and delivery
• Recognizing the need for standard work
• Understanding why organizations don't accept that there is a standard for excellence and 
• Accepting the Shingo Model as the standard for organizational excellence

To learn more about the Shingo Model and how it can help organizations improve their culture and achieve the results they desire, please visit: http://shingo.org.

In this episode of the Shingo Principles Podcast, we hear from Dr. Gwendolyn Galsworth with Visual Thinking Inc, two-time Shingo Publication Award recipient, and Shingo Faculty Fellow as she shares concepts and practical actions that she uses to operationalize respect through Work That Makes Sense/Operator-Led Visuality.

Key topics covered in this podcast include:

• Anchoring respect
• Starting in the training room
• Harnessing the power
• Delivering stretch content
• Doing your homework and 
• Defining and reframing inertia and resistance

To learn more about the Shingo Model and how it can help organizations improve their culture and achieve the results they desire, please visit: http://shingo.org.

In this episode of the Shingo Principles Podcast, we hear from Shingo Faculty Fellow Norbert Majerus and former president of The Goodyear Tire and Rubber Company, Jean-Claude Kihn as they discuss how ethical behaviors are crucial and the lack thereof can be detrimental. Both presenters share personal experiences and address how leaders and practitioners should set standards on ethical Lean thinking. This is final podcast in the two-part series. Part one covered grasping the situation and part two covers principles and implementation.

To learn more about the Shingo Model and how it can help organizations improve their culture and achieve the results they desire, please visit: http://shingo.org.

In this episode of the Shingo Principles Podcast, we hear from Shingo Faculty Fellow Norbert Majerus and former executive with The Goodyear Tire and Rubber Company, Jean-Claude Kihn as they discuss how ethical behaviors are crucial and the lack thereof can be detrimental. They address the questions, is the implementation of traditional Lean processes and behaviors sufficient to avoid the severe consequences of unethical behavior and can good Lean thinking help? This is part one of a two-part series. Part one covers grasping the situation and part two covers principles and implementation.

To learn more about the Shingo Model and how it can help organizations improve their culture and achieve the results they desire, please visit: http://shingo.org.

Please join Mike Martyn, three-time Shingo Publication Award recipient, as he shares insights on how to create a culture of respect that inspires people and drives performance on a daily basis. Key topics covered in this podcast include:

• Creating an environment of psychological safety
• Understanding the need to provide challenges
• Balancing autonomy and accountability
• Establishing a bias for action in your culture

To learn more about the Shingo Model and how it can help organizations improve their culture and achieve the results they desire, please visit: http://shingo.org.