The Dave Kittle Show

How should physical therapy clinic managers address staff turnover, communicate effectively with their team, and maintain clinic morale during periods of change?

Join us for a special crossover session, "The Breakfast Club," originally recorded on PT Pintcast. I'm your host, Dave Kittle, alongside Jimmy McKay, Director of Communications at Mount Sinai Hospital and Anthony (Tony Maritato) Maritato, a seasoned physical therapist, private practice owner, and online business entrepreneur.

Tune in to PT Pintcast on YouTube for Physical Therapy Conversations connecting busy PTs to their profession here.

In this episode, we cover:

• What are the effective strategies to communicate changes to your team when multiple employees leave?
• How to reassure your staff and maintain a positive clinic culture amid transitions.
• Why it's crucial to have a pool of potential hires ready to fill vacancies quickly.
• The difference in responsibilities and how clinic owners can stay prepared for turnover by thinking long-term.
• How to prevent remaining employees from feeling overwhelmed and burnt out when short-staffed.

Connect with Dave on:

Email: [email protected] 

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

How can physical therapy and healthcare practice owners leverage SEO, social media strategies, and evolving AI technologies to stand out, improve patient acquisition, and boost profitability?

Join us for a special crossover session, "The Breakfast Club," originally recorded on PT Pintcast. I'm your host, Dave Kittle, alongside Jimmy McKay, Director of Communications at Mount Sinai Hospital, and Anthony (Tony Maritato) Maritato, a seasoned physical therapist, private practice owner, and online business entrepreneur.

Tune in to PT Pintcast on YouTube for Physical Therapy Conversations connecting busy PTs to their profession here.

In this episode, we cover:

• How AI is reshaping search engine optimization and what you can do to ensure your practice remains the top recommendation.
• The power of LinkedIn and how to leverage text-only posts for maximum reach and engagement.
• Why Pinterest is an underrated platform for PT and healthcare practices 
• How to treat low-reimbursement insurance contracts as loss leaders and build additional revenue streams through cash-pay services.
• The importance of offering out-of-pocket services and diversifying your revenue streams to combat declining reimbursement rates.

Connect with Dave on:

Email: [email protected] 

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

How can practice owners effectively leverage front desk roles, dynamic pricing strategies, and bridge visits to improve patient experiences, reduce cancellations, and boost profitability?

Join us for a special crossover session, "The Breakfast Club," originally recorded on PT Pintcast. I'm your host, Dave Kittle, alongside Jimmy McKay, Director of Communications at Mount Sinai Hospital and Jerry Durham, an expert on transforming front desk roles to create $100K team members.

Tune in to PT Pintcast on YouTube for Physical Therapy Conversations connecting busy PTs to their profession here.

In this episode, we cover:

• What type of approach do you need to empower front office teams to own patient processes? 
• How temporary care can bridge gaps while patients wait for insurance-covered appointments.
• How will you address patient resistance to out-of-pocket care without lowering your value?
• How premium pricing creates better patient commitment and how to offer flexible, meaningful incentives for your team.

Connect with Dave on:

Email: [email protected] 

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

How can business owners, especially in healthcare and service-based industries, effectively lead their teams, motivate employees, and foster a positive and productive workplace environment?

Join us for a special crossover session, "The Breakfast Club," originally recorded on PT Pintcast. I'm your host, Dave Kittle, alongside Jimmy McKay, Director of Communications at Mount Sinai Hospital and Anthony (Tony Maritato) Maritato, a seasoned physical therapist, private practice owner, and online business entrepreneur.

Tune in to PT Pintcast on YouTube for Physical Therapy Conversations connecting busy PTs to their profession here.

In this episode, we cover:

• Why expecting employees to work as hard as you do is flawed thinking and how to shift your mindset as a business owner.
• How to identify what drives your team, and how to maximize their potential.
• The evolution from rigid leadership to providing employees the flexibility to excel in their roles, leading to better outcomes.
• The critical importance of regular communication and check-ins with your team to catch issues early and improve retention.
• How empowering your team and understanding psychographics can lead to higher performance, better patient care, and a more profitable business.

Connect with Dave on:

Email: [email protected] 

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

How can physical therapists effectively manage patient waitlists, improve practice efficiency, and implement creative business strategies to maximize growth and patient care?

Join us for a special crossover session, "The Breakfast Club," originally recorded on PT Pintcast. I'm your host, Dave Kittle, alongside Jimmy McKay, Director of Communications at Mount Sinai Hospital and Anthony (Tony Maritato) Maritato, a seasoned physical therapist, private practice owner, and online business entrepreneur.

Tune in to PT Pintcast on YouTube for Physical Therapy Conversations connecting busy PTs to their profession here.

In this episode, we cover:

• How hiring contract therapists for telehealth evaluations can reduce waitlists, improve patient outcomes, and increase revenue.
• Strategies for adjusting pricing based on patient demand, raising prices during peak times, and offering discounts during slow seasons.
• The importance of onboarding, training, and weekly check-ins to ensure high-performing team members and improve employee retention.
• Building a sustainable business by thinking outside the box and leveraging non-covered services and dynamic pricing models.

Connect with Dave on:

Email: [email protected] 

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

What do healthcare leaders, including physical therapists, need to know about mergers, acquisitions, and home health innovations to navigate a rapidly changing industry?

Join me on today’s podcast episode of the Dave Kittle Show with David Sans. David Sans, FAARM, PhD, MBA, is an accomplished healthcare and finance leader with strategic experience in healthcare and life sciences.

In this episode, we cover:

• Why M&A activity surged in 2024 and why it’s expected to continue into 2025.
• Why small clinics are struggling due to inflation, rising labor costs, and cybersecurity threats. 
• The controversial role of private equity firms in healthcare, as many large health systems The rise of home health services—especially for dialysis, chemotherapy, and end-of-life care—as healthcare systems seek to move these services out of hospitals. 
• The growing trend of self-pay and concierge medicine, especially in cities like New York.
• The idea of "uberizing" healthcare services, empowering nurses and bringing care closer to patients.

Connect with Dave on:

Email: [email protected] 

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

What innovative marketing techniques can physical therapists use to engage patients, grow their practices, and stand out in a competitive healthcare market? 

Join us for a special crossover session, "The Breakfast Club," originally recorded on PT Pintcast. I'm your host, Dave Kittle, alongside Jimmy McKay, Director of Communications at Mount Sinai Hospital and Anthony (Tony Maritato) Maritato, a seasoned physical therapist, private practice owner, and online business entrepreneur.

Tune in to PT Pintcast on YouTube for Physical Therapy Conversations connecting busy PTs to their profession here.

In this episode, we cover:

• How a society without driver’s licenses would function and compare it to the importance of licensure in healthcare professions.
• Does physical therapy and other healthcare field licenses truly protect the public?
• The importance of timing, community, and engagement to make content resonate.
• The physical therapy product innovation with Scott Dickinson’s "Next Level" device, which made it to NFL training rooms and Netflix. 
• How AI tools like ChatGPT can be used for home safety assessments and posture evaluations, offering new ways to enhance patient care and attract clients.
• What kind of creative approaches can you use to market physical therapy practices

Connect with Dave on:

Email: [email protected] 

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

How can physical therapists use innovative marketing techniques to engage patients, grow their practice, and stand out in a competitive healthcare landscape?

Join us for a special crossover session, "The Breakfast Club," originally recorded on PT Pintcast. I'm your host, Dave Kittle, alongside Jimmy McKay, Director of Communications at Mount Sinai Hospital and Anthony (Tony Maritato) Maritato, a seasoned physical therapist, private practice owner, and online business entrepreneur.

Tune in to PT Pintcast on YouTube for Physical Therapy Conversations connecting busy PTs to their profession here.

In this episode, we cover:

• How a simple "Do Not Bend" letter campaign from HelloFresh can inspire creative patient engagement strategies in your practice.
• How using personalized mail or email can re-engage past patients by offering a compelling reason to return to your practice.
• How a Shark Tank-style competition where PTs and entrepreneurs pitch their product or service innovations to stand out and inspire creativity within the profession.
• How to avoid being "just another ad" by using creative approaches like lumpy mail and clever, attention-grabbing designs.
• Why it's important to stay adaptable and pivot with changing healthcare trends (Ozempic) to keep your marketing and services relevant.

Connect with Dave on:

Email: [email protected] 

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

How can healthcare providers, particularly physical therapists and occupational therapists, tap into online platforms to attract new patients and build a successful concierge practice?

Join us for a special crossover session, "The Breakfast Club," originally recorded on PT Pintcast. I'm your host, Dave Kittle, alongside Jimmy McKay, Director of Communications at Mount Sinai Hospital and Anthony (Tony Maritato) Maritato, a seasoned physical therapist, private practice owner, and online business entrepreneur.

Tune in to PT Pintcast on YouTube for Physical Therapy Conversations connecting busy PTs to their profession here.

In this episode, we cover:

• How to use online platforms to generate new leads and how to replicate their success. 
• What are the strategies to convert prospective massage therapy clients into physical therapy patients by positioning yourself as an expert.
• How to use consumer feedback to tailor your marketing and service offerings to what patients are actually searching for.
• The different pricing models and why some patients are willing to pay higher one-time fees for services.
• Why referrals from online platforms can be a reliable and scalable source of new patients.

Connect with Dave on:

Email: [email protected] 

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

How can healthcare business owners, especially in physical therapy, optimize pricing to boost profitability while ensuring that patients perceive the highest value from their services?

What proven models and strategies can be used to align price with quality?

Join us for a special crossover session, "The Breakfast Club," originally recorded on PT Pintcast. I'm your host, Dave Kittle, alongside Jimmy McKay, Director of Communications at Mount Sinai Hospital and Anthony (Tony Maritato) Maritato, a seasoned physical therapist, private practice owner, and online business entrepreneur.

Tune in to PT Pintcast on YouTube for Physical Therapy Conversations connecting busy PTs to their profession here.

In this episode, we cover:

• How perceived value drives pricing in healthcare, and why patients may associate higher prices with better outcomes.
• Legal considerations surrounding pricing in healthcare, including price transparency laws and how they affect the industry.
• Real-world applications of pricing strategies in physical therapy and how to balance the cost of services with quality care.
• Proven pricing models like the Van Westendorp pricing method, and how to use them to determine the optimal price for your services.
• Innovative approaches to pricing that can help healthcare businesses attract more patients and grow sustainably.

Connect with Dave on:

Email: [email protected] 

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.